Wholes in the wall, must have been a leak in bathroom ceiling, maybe mold looking stuff around tub, something maybe electrical was open and not covered in by first bed. Bedspread dirty.

Location

Stayed in August 2025

No hot water, no tea bags, uncomfortable noisy bed

Reasonably clean, fixtures worked, nice shower, adequate outlets

Stayed in June 2025

Booked this place for the pool and the hot tub which was not available because of maintenance or so the sign said

Location great staff nice and helpful

Stayed in June 2025

The smoke detector had plastic over it. The fire doors to the stairwell didn’t and weren’t kept closed. Towel holder in the bathroom had rust on it. The water in the shower was lukewarm. The mattress needed to be replaced.

It was just off the interstate with easy access.

Stayed in June 2025

When we arrived, the window was wide open without a screen in it. So right away I shut the window and look for bugs and animals and anything else that might’ve gotten in. We recognize why the window was open because it smelled very musty and dirty inside the room. There were several little bugs on and in the bed that might’ve been from the window being open. The pillows did not smell clean nor did the sheets. Very dated toilet and shower with stains. Very loud fan in bathroom.

Stayed in May 2025

Swimming pool and hot tub was closed due to maintenance,found a live roach in the bathroom, backside of the hotel was very trashy, there where syringes on the ground by back door informed hotel clerk about them.

The receptionist was very pleasant

Stayed in April 2025

No elevator when ur 55/59 and have to climb stairs when ur belongs 😔

Breakfast was awesome people were very friendly staff was awesome

Stayed in September 2024

beds were comfortable.

breakfast could of been better, floor wasn't vacuumed, and tv did not work.

Stayed in September 2024

Outdated & smelly

Staff

Stayed in August 2024

We were offered a room, queen suite, that had been under construction and was open to the frame of the wall with mold and insulation. We should have been offered two rooms or another option of a king suite. Bathroom fan was overly loud and door to room did not lock. There was a cup of some sort of curdled milk under the bed skirt that smelled strong and awful. We were exhausted and just needed sleep, so we excepted the room. Thinking on it now, it was not appropriate for any guest to have stayed in that room. Hot tub was not working either. Floors/stairs to pool area were very slippery.

The sheets were clean and main lobby and dining are were clean

Stayed in July 2024

WIFI and service was horrible. Got overcharged by 30$ and still dealing with that. House keeping didn't knock before entering. Full size pillow would of been better and constant problems with the TV

Pool was ok and desk clerk was respectful and helpful

Stayed in July 2024

My air conditioning was acting up & it took forever to cool off the room once I got it to stay on. The ceiling in my room looked like it had leaked a nice amount of water at some point. It wasn't as clean as I would have liked. There was no phone in my room to be able to call the front desk. & lastly, the smoke detector was taken off of the ceiling & was stuck in a drawer. I stay at actual Best Western Hotels often & the SureStay Plus being a hotel by Best Western, I expected more.

The bed & pillows were pretty comfortable

Stayed in May 2024

Location, condition of hotel.

Bed was fairly comfortable.

Stayed in May 2024

Room was not clean - no pop in the machine … Shower was not clean - crummy shower curtain

Mediocre breakfast but as expected No restaurants within walking distance but convenient to the interstate

Stayed in April 2024

Hotel was in need of maintenance, bed was worn out and lines stained, broken window and mirror.

Breakfast was ok, location easy to get to.

Stayed in March 2024

The room was not made up at all when we arrived. It was evening. It was filthy. No maids were on duty, and we were told it should have been made up. I ended up requesting sheets, making the beds. The lady at front desk helped clean with me. We were told this was the last room. Had I not been traveling with someone, and had kids with me, would have went on to somewhere else.

Stayed in February 2024

Horrible breakfast. Dirty towels and no room cleaning. The absolute worst coffee ever

Location

Stayed in February 2024

The clerk that checked me and my group in was twaked out, black mold in our bathroom

How close it was to the interstate

Stayed in February 2024

Our room had dog food kibble all over the floor. It obviously had not been vacuumed. The tub and toilet looked old and stained.

The motel was easy to get to off the interstate. We were able to find many places to eat nearby.

Stayed in December 2023

Sink had lot of black hair in it and wouldn't drain, shower dirty

Obvious that some money has been spent on remodeling, but cleanliness lacking.

Stayed in December 2023

our smoke detector was going off when we got in the room. the lights above the mirror wouldn’t turn on and they couldn’t fix them. our tub was dirty so we could not use it

the breakfast was great. the location of the hotel was nice.

Stayed in November 2023

The beds were as hard as a brick

Fast service getting into a room

Stayed in November 2023

very poor room lighting, no elevator to second floor, some light fixtures had no light bulbs. Evan thought I made reservations the check in clerk was very unprofessional.

breakfast

Stayed in October 2023

The parking lot was filled with people standing around. Some dude yelling at someone on the first floor, banging on a door and cussing up a storm didn't bring the most secure feeling. The hallway carpets were dirty and the security door wasn't secure. Anyone could walk in anytime. Our room door was ajar when we got up there and it didn't lock properly. You could see into the hallway thru the gap of the door. Surprisingly, it was quiet to sleep so that was a plus as that's the only reason to stop here.

The location was good as we were just passing thru and needed a place to stay for the night. I was able to book on the road and it was ready when I arrived. The gentleman at the front desk was super nice and helpful.

Stayed in September 2023