Reviews of Best Western Plus University Inn 3 stars
3051 West State Street, Olean, NY 14760, United States
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Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewQuiet location, yet walkable distance to Tim Horton Coffee Shop as well as other stores and restaurants.
Thank you for the review. Hope you enjoyed your stay.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in June 2025
Verified reviewThis property is so conveniently located near everything I could possibly need. It’s very clean, comfortable and affordable. Has a real breakfast, not a continental one.
There’s nothing I don’t like about this property!
Thank you for the review and for staying with us. Hope you consider us again for future stays.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewLocation good
The breakfast not great, very slim and small not many choices
Thank you for your review.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery comfortable. Loved it.
Thank you for the review! Hope you enjoyed your stay!
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewWe liked the location and the breakfast. The hotel is near the Gargoyle Park Hiking trails and the Saint Buenaventura University
Breakfast was the same everyday and some days items were gone and they weren’t replenished. Customers will just had to take wherever was left over the trays.
Thank you very much for your review.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewClean rooms and everything
The pool it need to be drained and redone the mortar was fall off the edges and falling into the pool water
Thank you very much for your review.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewConvenience. Good hotel.
The mattress was not the best. Hotel is over-priced for the value received.
Thank you for your review.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewExcellent accommodations
It would be nice to have a sign showing the elevator entrance. I passed it several times when I first arrived.
Thank you very much for your kind review.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe staff was friendly. It a was close to SBU
There were bugs in our room, there was an odor in our room, there were no plugs for cell phones or an iron
Thank you very much for your review. We are very sorry there were bugs in your room.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewProximity to college
Nothing everything was good
Thank you for the review and staying with us! Hope you had a pleasant stay and have a great day!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewThis was a last minute find as our intended destination canceled on us. It was all I needed for a hotel. I was traveling with my grandson and he wanted a pool and it had one and it served breakfast. It was clean, not far from the highway and not a bad price for a last minute find.
I wish there was a restaurant within walking distance. I did not want to get back into my car after a long day of driving. But not very important.
Thank you very much for your kind review, we are happy that you enjoyed your stay with us.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe mattress wasn’t comfortable And the bed squeaked when you moved
Thank you for your review.
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewNice renovation. Very nice hotel very close to the University, a walking distance to Applebee's .
Thank you very much for your kind review, we are happy that you enjoyed your stay with us.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe property was fabulous Bookings .com gets the poor rating because the hotel did not have the reservation. The problem has not been resolved. Booking doesn’t really have customer service. Still no confirmation that I have been refunded. Room was cheaper thru the hotel. They were so kind to find us a room. Says this happens all the time. Will never use booking.com again
Making a reservation with booking.com who did not follow thru with the property. They had no record of the reservation even though I had a confirmation number from booking. Still waiting for my refund since they have a no cancelation policy apparently even when it is their mistake
Thank you for your kind review of our hotel. Please contact me at the hotel if you still need help resolving charges - Scott.