First impression Front desk had a chair with torn fabric that stood out like a sore thumb

Mostly everything

Stayed in March 2024

Nothing. There was even a large wedding, which because of the excellent design of the hotel, assed to the experience.

Inomparable as aleays. Beautiful, the staff is both attentive and relaxed, like N excellent host should be.

Stayed in March 2024

Towels were tired as was the bedding and pillows and bathrobes. Need better products. Charge a little more and make that difference to luxury.

Historical and authentic

Stayed in March 2024

The bedrooms. They (mine) looked like it hadn’t been updated since 1926. 20 light switches are 15 too many. One of the lifts belonged to Halloween. Sorry!

The breakfast could have better. For instance, freshly squeezed orange juice, but all in all I liked the food. The ambiance was and still is great. I think about the happy twenties.

Stayed in March 2024

Nothing. The restaurant was not what I was expecting but I'd try it again.

The grounds were stunning. Lots of weddings happening when we arrived. Enjoyed the bar and restaurant. We will be back.

Stayed in February 2024

everything just perfect. the size of the room, the breakfast, the pool, the whole property, the facilities, the service, the staff definitively a place to go and feel like home with staff taking care of you. we just missed the palme d'or restaurant which was our preferred michelin star restaurant in Miami since about 20 years.

Stayed in February 2024

Close to church

Cleanliness and friendliness. Comfortable bed

Stayed in February 2024

Front desk service could be more welcoming.

Great restaurants, kiosk, bars and pool.

Stayed in January 2024

Nothing

Pool, bar area, shopping

Stayed in December 2023

Service of breakfast was not what we expect

Pool and sitting outside the pool for lunch

Stayed in December 2023

Majestic building with comfortable suites. Well located for airport.

Stayed in January 2024

I can’t think of a single thing I disliked!

This is an historic and elegant property, with the highest levels of service and courteous and professional staff. My friend and I thoroughly enjoyed our stay. The bonus is the massive pool in which we could swim every single day for hours. It’s also a resort that is very famous for golf and fine dining.

Stayed in January 2024

Nothing Their fault (weather) also building needs some sprucing up in a few spots on exterior

Classic property with an amazing staff!

Stayed in December 2023

I wish the pool area would have been more accessible at night to sit by the pool and enjoy the scenery. It was beautiful.

We thought the property was beautiful. Grand, luxurious hotel, historic-looking hotel. The pool was lit up at night beautifully.

Stayed in November 2023

Loved everything

The history and the architecture

Stayed in December 2023

There was not one thing.

Everything about this place is spectacular!

Stayed in December 2023

Great gym!

Stayed in December 2023

.

Beautiful place

Stayed in December 2023

The rooms here are not cheap but the cost of dinner and or Sunday brunch is eye wateringly expensive, even more so when taxes are added so beware. Brunch is $120pp plus taxes and dinner was over $100 each the taxes together add 30% that is very high. I know this will apply to other establishments in the area too, so the point here is that the food was not worth that. Not a great choice for vegetarians Brunch buffet set out in two different parts of hotel meaning you had to carry your food through two sets of doors. Not good. The rooms may be worth the outlay, do look around the hotel, so a stay here yes but would eat else where I am afraid.

Iconic. Great to look at in and out. The welcome and service at arrival was as good as it should be in a hotel of this standing. The foyer is large and splendid in its old style but comfortable too. It is about to be spoilt or enhanced, depending on your view, by a large Christmas display, which Looked like it will be as grand as the hotel itself when finished. Our room was lovely. Large and with a small balcony, one of a few that have one. Described as superior when booking. Large bathroom, with bath-shower over, low toilet though. Lots of storage. Bed was comfortable but I am not a fan of the bed style where the mattress is smaller than the bed frame. Very large TV. Breakfast is pay per item unless you have it included in your stay. This can be taken in the courtyard if there is room. Dinner at Fontana, also with courtyard seating, was very good. Sunday Brunch possibly a once in a lifetime experience- go very hungry to get your money’s worth! We used Lyft for a couple of outings and to get to the airport ($27) and they were always pretty quick, I don’t know where they were hiding! The concierge, porters and bell staff were all very helpful and friendly.

Stayed in November 2023

We would recommend to modernize the bathrooms. Having a walk in shower would be much nicer than climbing into a bath tub…

Nice atmosphere. Friendly staff. Great pool area. Best Burger in Miami :)

Stayed in December 2023

Price was high

Loved the view and the property!

Stayed in November 2023

Beautiful hotel with an amazing pool!

Stayed in November 2023

There was nothing they didn’t like!

My daughter’s anniversary and her and her husband enjoyed all the amenities that were offered. Lovely experience they said and were very appreciative of my gift to them.

Stayed in November 2023

Wish the main bar was open during time I was there

Stayed in November 2023