Reviews of Bluegreen's StreamSide at Vail
2244 South Frontage Road West, Vail, CO 81657, United States
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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe property was a very nice property with a creek in front of the building. Location was decent.
The fireplace didn’t light when we got there. Maintenance came right over and lit it for us, but then it kept going off intermittently the whole night and throwing off heat. We couldn’t use the stove and the oven at the same time because it would blow a fuse we couldn’t get the grill to work The one night we wanted to use it. The doors in the apartment were very difficult to open and close and the cabinet hinge was loose in the kitchen for trash. I was also given wrong information by two employees about the retained deposit finally spoke to management who explained it correctly to me, but I was asked by one of the Ladies behind the counter “if I’ve ever traveled?” because I couldn’t understand the way that she was explaining process. It was very rude. I did let the manager know that the two people probably need to be retrained on how to explain their billing.
Thank you for sharing your experience with us. We're glad to hear you enjoyed the property’s charm and the peaceful creek out front—it’s one of our favorite features too. That said, we’re truly sorry for the inconveniences you encountered during your stay. From the fireplace issues to the kitchen and grill challenges, we understand how frustrating these disruptions can be, especially when you're trying to relax. We appreciate you bringing them to our attention, and we’re actively working to address these maintenance concerns to prevent future occurrences. We’re especially sorry for the miscommunication regarding your deposit and the interaction at the front desk. That’s not the level of respect or clarity we aim to provide, and we appreciate you speaking with management so we can ensure better training and service moving forward. Your feedback is incredibly valuable, and we’re committed to making improvements. We hope you’ll consider giving us another chance to provide the seamless and welcoming experience you deserve.
Thank you for sharing your experience with us. We're glad to hear you enjoyed the property’s charm and the peaceful creek out front—it’s one of our favorite features too. That said, we’re truly sorry for the inconveniences you encounter… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewI like the place it is a wonderful place.
I like the property but no elevator to get to fourth floor.
Thank you for sharing your feedback! 😊 We’re so glad to hear you enjoyed your stay and found the property to be wonderful — that means a lot to us. We understand that the lack of an elevator can be a challenge, especially when heading up to the fourth floor, and we appreciate you pointing that out. Your comments help us improve, and we hope to welcome you back again soon for another great experience! 🏡
Thank you for sharing your feedback! 😊 We’re so glad to hear you enjoyed your stay and found the property to be wonderful — that means a lot to us. We understand that the lack of an elevator can be a challenge, especially when heading up t… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewNo elevators, and be on the third floor. It's bit challenging
Thank you for sharing that—it’s important feedback. We understand how challenging it can be to access upper floors without an elevator, especially when carrying luggage or traveling with mobility concerns. 🧳🚶♂️ We appreciate your patience and hope the rest of your stay was comfortable and enjoyable despite this inconvenience. Your note helps us improve the guest experience, and we'll be sure to take it into consideration for future updates. Thanks again for letting us know!
Thank you for sharing that—it’s important feedback. We understand how challenging it can be to access upper floors without an elevator, especially when carrying luggage or traveling with mobility concerns. 🧳🚶♂️ We appreciate your patience… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewKitchen was nice, beds really comfortable
Stairs
Thanks so much for sharing your thoughts! 😊 We're really glad to hear you enjoyed the kitchen setup and found the beds super comfortable—those little touches can make a big difference in helping guests feel right at home. We also hear you about the stairs. Noted! While we’re thrilled the rest of your stay had its cozy highlights, we understand that stair access can be a challenge for some. Your feedback helps us keep improving for future guests. Thanks again, and we’d love to welcome you back soon!
Thanks so much for sharing your thoughts! 😊 We're really glad to hear you enjoyed the kitchen setup and found the beds super comfortable—those little touches can make a big difference in helping guests feel right at home. We also hear… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewIt was a good/comfortable size for the 4 of us. Full kitchen was great. Cozy living room.
Just two minor things- the glass plate related to the microwave had strange large stains on it and one of the towels had a big stain/hole in it, which we reported to staff. Another unfortunate instance was that the swimming pool reeked of chlorine which deterred us from swimming.
We’re thrilled the location worked well for you, especially with the convenient shuttle access to downtown Vail! It’s great to know the space was a comfortable fit for your group, and that the full kitchen and cozy living room added to the homey feel. We're sorry to hear about the issues with the microwave glass plate and the stained towel, and we appreciate you reporting those to the staff so they could address them. As for the pool's strong chlorine smell, that’s definitely not what we want to deter guests from enjoying—thank you for pointing that out. Feedback like yours helps us continue making improvements. We hope the positive aspects of your visit shine through, and we’d love to have the chance to welcome you back with an even better experience next time! 🌟
We’re thrilled the location worked well for you, especially with the convenient shuttle access to downtown Vail! It’s great to know the space was a comfortable fit for your group, and that the full kitchen and cozy living room added to the … Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe property was lovely, but the client needs to know that this is a 6 flight walk up so PACK LIGHTLY! Once there on the top floor loft, there was lots of space and light which was very nice and relaxing. The beds were super comfortable. Our loft facing away from I-70 was surprisingly quiet, although I suspect front facing units facing I-70 might have a lot of traffic noise.
The biggest complaint is that folks need to know about the 6 flight walk up to the lofts. This actually did not bother us very much, as we are big hikers, but this is NOT an ADA friendly place. Anyone with difficulty climbing steps at altitude might be challenged. Furthermore, there are only 4 plates and 4 sets of silverware, so given that the loft was easily big enough to sleep 6 or even 7 on a couch, there is not enough silverware, nor any salt or pepper or basic spices, olive oil etc. Enough plates etc would be a very convenient- but we made do and had a great time, and cooked all of our meals in the comfort of this loft space.
Thank you for your detailed and thoughtful review! We're so glad you enjoyed your stay and found the loft spacious, relaxing, and quiet — especially with those super comfortable beds and beautiful natural light. Your feedback about the kitchen supplies is also very helpful. While we’re glad you were able to cook and enjoy meals in the loft, we agree that having more plates, silverware, and basic pantry items would make things even more convenient. We’ll review our inventory and look into expanding these amenities to better suit larger groups. Thanks again for staying with us and for sharing such constructive insights. We’re thrilled you had a great time and hope to welcome you back for another mountain getaway! Warm regards
Thank you for your detailed and thoughtful review! We're so glad you enjoyed your stay and found the loft spacious, relaxing, and quiet — especially with those super comfortable beds and beautiful natural light. Your feedback about the… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe amenities were nice and the bed was super comfortable. We've been staying here for years.
New $35 / day charge for several things, including self parking. I get costs are going up everywhere but this was off putting. Also, we were asked to take out our trash at the end of our stay. Also off by the fact that I paid roughly $1500 to stay three week and had to take out my own trash. Since when? As much as we like this place, these things will cause us to reconsider string here in the future.
Thank you for your continued loyalty and for sharing your honest feedback. We're truly grateful you've chosen to stay with us over the years, and we're glad to hear you enjoyed the amenities and found the bed super comfortable — that’s always our goal. We understand your concerns about the new $35/day charge and the request to take out trash at the end of your stay. You're absolutely right — changes like these can feel off-putting, especially for long-time guests who’ve come to expect a certain experience. While rising operational costs have led to adjustments across the board, we’re actively reviewing how these changes impact guest satisfaction and value. Your feedback is incredibly important to us, and we’ll be sure to share it with our team. We truly hope to find a balance that honors our loyal guests while keeping our services sustainable. Thank you again for staying with us — we hope to have the opportunity to welcome you back and earn your continued trust. Warm regards
Thank you for your continued loyalty and for sharing your honest feedback. We're truly grateful you've chosen to stay with us over the years, and we're glad to hear you enjoyed the amenities and found the bed super comfortable —… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewEverything was excellent.
The stairs too many to get to the room.
Thank you for your kind words and for taking the time to share your experience! 😊 We're delighted that everything else met your expectations. We truly appreciate your feedback about the stairs—it helps us better understand the needs of our guests. We hope to welcome you back again soon for another great stay! 🏡✨
Thank you for your kind words and for taking the time to share your experience! 😊 We're delighted that everything else met your expectations. We truly appreciate your feedback about the stairs—it helps us better understand the needs of … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewEverything about the actual accommodation. It was very well appointed and equipped and looked recently renovated, very little wear and tear.
The steps! 70 steps from the parking lot to our room, 35 steps using an elevator part way. We were lucky not to be on a higher floor.
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you found the accommodation well-appointed, well-equipped, and looking fresh and newly updated—that’s exactly the experience we strive to provide. 🏡✨ We also really appreciate you pointing out the number of steps—it’s definitely important for guests to know what to expect, especially when it comes to accessibility and comfort. Looking forward to welcoming you back soon—and hopefully with fewer steps between you and relaxation! 😊🏞️
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you found the accommodation well-appointed, well-equipped, and looking fresh and newly updated—that’s exactly the experience we strive to provide. 🏡✨ We also reall… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewNeeds an elevator
Thank you so much for your 5-star review! ⭐ We're thrilled to hear that you enjoyed your stay and truly appreciate the kind rating. We understand that the absence of an elevator may have posed some challenges, and we’re sorry for any inconvenience this may have caused. Your feedback is incredibly valuable as we continue to improve our guest experience, and accessibility is something we’re always working to enhance. We hope to welcome you back for another comfortable and memorable visit soon!
Thank you so much for your 5-star review! ⭐ We're thrilled to hear that you enjoyed your stay and truly appreciate the kind rating. We understand that the absence of an elevator may have posed some challenges, and we’re sorry for any i… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewRoom is big and comfortable
No elevator, had to drag my luggages all the way up. No AC in the room and internet and TV are not working when we arrived until next day. Staff can’t communicate well. We dont understand what he said, not friendly at all. He cant give clear instruction. Need to find better receptionist, more pleasant and friendly and able to communicate better.
Thank you for taking the time to share your experience. We’re glad to hear that you found the room spacious and comfortable, but we truly regret the challenges you faced during your stay. The absence of an elevator and the difficulties with the air conditioning, internet, and TV must have been frustrating, and we sincerely apologize for the inconvenience. We also regret that your interactions with staff did not meet expectations. We appreciate your feedback as we work to improve the guest experience. Your thoughts are invaluable, and we hope for the opportunity to provide a much better stay in the future. Thank you for sharing your honest review!
Thank you for taking the time to share your experience. We’re glad to hear that you found the room spacious and comfortable, but we truly regret the challenges you faced during your stay. The absence of an elevator and the difficulties with… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewLocation was perfect for visiting family nearby. Room was very nice - kitchen appliances top shelf.
The Cedar building we were in is multistory with no elevator. We knew this ahead of time, so no surprise but still a drawback for us senior citizens.
Thank you for sharing your thoughtful review! We're delighted to hear that our location was perfect for your visit and that you enjoyed the room, especially the top-tier kitchen appliances. We appreciate your understanding regarding the Cedar building and its lack of an elevator. While you were aware beforehand, we recognize that it can still be a challenge, especially for senior guests. Your feedback is valuable, and we’ll continue looking for ways to make every stay as comfortable as possible. We truly hope to welcome you again in the future!
Thank you for sharing your thoughtful review! We're delighted to hear that our location was perfect for your visit and that you enjoyed the room, especially the top-tier kitchen appliances. We appreciate your understanding regarding th… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in January 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewVery well appointed and clean Top floor is up 3 flights of stairs so a struggle with luggage.
Thank you so much for your wonderful review! We are delighted to hear that you found our accommodations well-appointed and clean. We appreciate your feedback regarding the challenge with luggage. Your comments are valuable to us, and we will certainly consider them as we strive to improve our guests' experience. We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more comfortable, please don't hesitate to let us know. Thank you once again for your kind words!
Thank you so much for your wonderful review! We are delighted to hear that you found our accommodations well-appointed and clean. We appreciate your feedback regarding the challenge with luggage. Your comments are valuable to us, and we wi… Show more
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewThis was perfect for our family of 5. We can for a short ski weekend. Shuttle is super convenient and the boys loved all the activities in the clubhouse. Comfortable beds and lovely staff.
Thank you so much for your kind words! We're thrilled to hear that your family of five had a perfect stay with us. It's wonderful that you found the shuttle convenient and that your boys enjoyed the activities in the clubhouse—those moments are what make family trips so special! We're glad you found the beds comfortable and our staff lovely. It was truly a pleasure hosting you, and we hope to welcome you back for more memorable ski weekends in the future!
Thank you so much for your kind words! We're thrilled to hear that your family of five had a perfect stay with us. It's wonderful that you found the shuttle convenient and that your boys enjoyed the activities in the clubhouse—those… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewClean Unit and renovated amenity seems great I did not use since where to far from our unit great shuttle service super professional the drivers
Missing elevator or at least a porter to help to carry luggage’s over too many stairs
Thank you for your feedback! We're delighted to hear that you enjoyed the clean unit, appreciated the renovated amenities, and found the shuttle service exceptional with professional drivers. We understand that the lack of an elevator or porter made carrying luggage up the stairs challenging, and we're sorry for any inconvenience caused. Your input is incredibly valuable, and we’ll consider it to improve the experience for future guests. We hope to welcome you back for an even more comfortable stay next time!
Thank you for your feedback! We're delighted to hear that you enjoyed the clean unit, appreciated the renovated amenities, and found the shuttle service exceptional with professional drivers. We understand that the lack of an elevator … Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewThe most important for me: really clean! And very spacious, comfy and cozy, I loved it, loved the fact that it has two bathrooms. The shuttle to the slopes is very convenient, and the facilities are amazing. Looking forward for the next snow season to be back. In our last day, we made the checkout but they let us to leave our car there and, in the and of the day, we showered in the facilities bathroom, so perfect! We totally could enjoy our very last day.
Thank you for your fantastic feedback! Cleanliness and comfort are top priorities for us, so it's wonderful to hear you appreciated the spacious and cozy accommodations, especially the two bathrooms. We're delighted you found the shuttle to the slopes convenient and enjoyed our amazing facilities. It's great that we could help make your last day so perfect by allowing you to leave your car and use the shower facilities. We can't wait to welcome you back next snow season for another incredible stay
Thank you for your fantastic feedback! Cleanliness and comfort are top priorities for us, so it's wonderful to hear you appreciated the spacious and cozy accommodations, especially the two bathrooms. We're delighted you found the sh… Show more
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewThe location was so close to the vail ski resort, and the free shuttle running every 30min made our trip so convenient. The heated swimming pool and hot tub was very nice, not to mention the sauna. Staff checked on us everyday, which was very nice. The family loft we stayed at was very spacious, with 3 full bathrooms and plenty of space.
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Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the convenient location near Vail Ski Resort and appreciated the free shuttle service. It's great to know that you found the heated swimming pool, hot tub, and sauna to be nice amenities. We're also pleased that our staff's daily check-ins added to your comfort. The spacious family loft with its three full bathrooms sounds like it was a perfect fit for your needs. We hope to welcome you back for another wonderful stay soon!
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the convenient location near Vail Ski Resort and appreciated the free shuttle service. It's great to know that you fou… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified review