100 Charles Deam Court, Bluffton, IN 46714, United States
#2 of 3 hotels in Bluffton
Guests' ChoiceBased on 34 hotel reviews
6.4Cleanliness
7.5
Comfort
7.3
Location
8.0
Facilities
6.8
Staff
7.0
Value for money
7.4
Free WiFi
8.0
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Showing 1 – 25
Reviewed: 16 April 2024
Bill
United StatesBreakfast could be better with more selection. Location was to close to the railroad tracks. The trains would wake me up. The room needs updated.
It was quite in the room. beds were comfortable.
Stayed in April 2024
Reviewed: 30 August 2023
Rebecca
United StatesNo protein at breakfast, laundry not available like advertised, had to ask for enough towels for number of guests, one bathroom smelled really musty and tub didn’t drain properly
Pleasant staff, quiet location
Stayed in August 2023
Reviewed: 8 May 2023
Broberg-swangin
United StatesAll dogs, service animal or not, is subject to a $20 per night non-refundable fee. The website says $10 per night.This is against Federal ADA law to have any fee for a service animal. Take this up with corporate, the desk clerk is powerless in this situation.
The desk staff were friendly. The breakfast was carb heavy, but my friends really dug the Belgian waffles. The room was clean, the bed was comfy. The price was a good value.
Stayed in May 2023
Reviewed: 30 September 2022
Richard
United StatesClothes had to hang in bathroom but they had no hangers Bathtub floor was slippery The water ran out of spout more then the shower head This was a suite!!
No breakfast Location was good The desk lady was very nice
Stayed in September 2022
Reviewed: 24 January 2025
Marco
ItalyAbsolutely nothing! Even irritating that after all this they would not serve the breakfast that was supposed to be included and did not do us even a discount after all this. Indecent
We had to ask to change our room because there was poop from the previous people that where in the room and so the bathroom wasn't clean. They have us another room and I found hair in the shower when i was ready to use it and realized all the soap where used and full of hairs so that even this room wasn't clean then they try to give us another one and while opening the door the room wasn't done and all the beds where dirty then showed us a fourth room and this one seemed clean, we checked the bathroom and chose to stay until we realized the tv wasn't working and then the day after breakfast wasn't served with the most pathetic excuse ever heard, the reason was a pandemic that ended 3 years ago. Never comment on these things but this one was by far the most disgusting and terrible experience we ever had and the young guy was the most rude person you could contemplate. Instead than apologize to give us a room full of poop in the toilet and two others completely dirty he was pretending that we should have had patient and not make her mom cry, we just asked for a clean room since there was none. Unbelievable nightmare! Worst hotel service I can recall and especially the most dirty ever. Every part of the room was also full of dust. They told us..... sorry, can't go ahead!
Stayed in December 2024
Reviewed: 9 September 2024
Charles
United StatesNo Kleenexes in the room.
Stayed in September 2024
Reviewed: 1 July 2024
Royal
United StatesOrange juice wasn't up to standard.
It was adequate.
Stayed in June 2024
Reviewed: 30 June 2024
Marilyn
United StatesLobby had no air conditioning. Sheets smelled, room smelled. Lacked cleanliness. Outlets overloaded. No place to plug chargers, etc, without unplugging other things. Tv remote was sticky. Pillows were like bricks. Didn’t sleep for the 2 nights I was there. Never saw a single person who worked there except for check in and when we arrived at 10pm due to late flight, we had to ring a bell several times to rouse someone. It was truly disgusting
Location
Stayed in June 2024
Reviewed: 29 November 2023
Karlie
United StatesOut of all the hotels we have stayed at, this was the first one to ever charge us an early check-in fee, and we were only an hour and a half early ☹️
The room was clean, the bed was comfortable, and the hotel was quiet, with no slamming doors and such.
Stayed in November 2023
Reviewed: 23 November 2023
Satterfield
United StatesThe lady at the desk was rude to us more than once. We found roaches in the king suite so we got a refund. The lady tried to lie and say there's no roaches but we took pictures of them and showed her and then she changed her tune. She wasn't going to refund us till I threatened to go public with it.
Close to everything in town
Stayed in October 2023
Reviewed: 31 October 2023
Karlie
United StatesNothing
We had a wonderful stay. It is an older hotel, but there are no slamming doors or kids running up and down the hall. We got a good night sleep. Our room was clean and the bed was comfortable.
Stayed in October 2023
Reviewed: 10 October 2023
Mandy
CanadaThere were roaches and stink bugs all over the room! We left! They tried to just move us to another room, I said no. She was not going to give my money back. She had to call her boss. Finally they gave the money back. They tried to tell us the rooms at the other end of the hall were better. Then why'd they put us in this room to begin with? Then she blamed the bugs because they have no screens on the windows. Then she blamed the Mexican migrant workers! How racist! Never again!
Nothing!
Stayed in October 2023
Reviewed: 27 July 2023
April
USAFriendly staff n very helpful
Stayed in July 2023
Reviewed: 23 July 2023
Dennis
United StatesNeeds a lot of updating. It was like being transported back to 1980.
Good location, reasonably priced.
Stayed in July 2023
Reviewed: 6 July 2023
Mary
United StatesFriendly staff
Clean
Stayed in July 2023
Reviewed: 24 June 2023
Sally
United StatesSmells really good
Stayed in June 2023
Reviewed: 26 April 2023
Kimberly
United StatesThe heater/air in the room didn’t work so well.
Breakfast was nice. We were going on a bus trip for the weekend. The location was good for that!
Stayed in April 2023
Reviewed: 30 December 2022
Paula
United StatesI checked out a day early due to schedule changes and was still charged for a whole day. They said I had to contact Booking.com to be reimbursed.
It was quite. T seemed to be safe for my children.
Stayed in December 2022
Reviewed: 9 October 2022
Lori
United StatesBeds could be more comfortable, needs updating.
Friendly, easy to find.
Stayed in October 2022
Reviewed: 8 July 2025
Stevens
United StatesThere are no comments available for this review
Stayed in July 2025
Reviewed: 23 February 2025
Perry
United StatesThere are no comments available for this review
Stayed in January 2025
Reviewed: 23 August 2023
Vincent
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 3 June 2023
Jon
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 9 November 2022
Mikayla
United StatesThere are no comments available for this review
Stayed in November 2022
Showing 1 – 25
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