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Reviews of Americas Best Value Inn & Suites - Bluffton 2 stars

100 Charles Deam Court, Bluffton, IN 46714, United States

#2 of 3 hotels in Bluffton

Guests' Choice

Review score

Based on 34 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    8.0

  • Facilities

    6.8

  • Staff

    7.0

  • Value for money

    7.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 16 April 2024

    7.0
    For the price. It was a nice place.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast could be better with more selection. Location was to close to the railroad tracks. The trains would wake me up. The room needs updated.

    It was quite in the room. beds were comfortable.

    Stayed in April 2024

  • Reviewed: 30 August 2023

    6.0
    Decent rooms for the price but need to finish upgrading
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No protein at breakfast, laundry not available like advertised, had to ask for enough towels for number of guests, one bathroom smelled really musty and tub didn’t drain properly

    Pleasant staff, quiet location

    Stayed in August 2023

  • Reviewed: 8 May 2023

    6.0
    Nice value, but nightly fee for any animal, even service animals.
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    All dogs, service animal or not, is subject to a $20 per night non-refundable fee. The website says $10 per night.This is against Federal ADA law to have any fee for a service animal. Take this up with corporate, the desk clerk is powerless in this situation.

    The desk staff were friendly. The breakfast was carb heavy, but my friends really dug the Belgian waffles. The room was clean, the bed was comfy. The price was a good value.

    Stayed in May 2023

  • Reviewed: 30 September 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Clothes had to hang in bathroom but they had no hangers Bathtub floor was slippery The water ran out of spout more then the shower head This was a suite!!

    No breakfast Location was good The desk lady was very nice

    Stayed in September 2022

  • Reviewed: 24 January 2025

    2.0
    Terrible ever. At least we could sleep through the night waking up discovering more wrongdoing.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing! Even irritating that after all this they would not serve the breakfast that was supposed to be included and did not do us even a discount after all this. Indecent

    We had to ask to change our room because there was poop from the previous people that where in the room and so the bathroom wasn't clean. They have us another room and I found hair in the shower when i was ready to use it and realized all the soap where used and full of hairs so that even this room wasn't clean then they try to give us another one and while opening the door the room wasn't done and all the beds where dirty then showed us a fourth room and this one seemed clean, we checked the bathroom and chose to stay until we realized the tv wasn't working and then the day after breakfast wasn't served with the most pathetic excuse ever heard, the reason was a pandemic that ended 3 years ago. Never comment on these things but this one was by far the most disgusting and terrible experience we ever had and the young guy was the most rude person you could contemplate. Instead than apologize to give us a room full of poop in the toilet and two others completely dirty he was pretending that we should have had patient and not make her mom cry, we just asked for a clean room since there was none. Unbelievable nightmare! Worst hotel service I can recall and especially the most dirty ever. Every part of the room was also full of dust. They told us..... sorry, can't go ahead!

    Stayed in December 2024

  • Reviewed: 9 September 2024

    8.0
    Hotel is adequate.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No Kleenexes in the room.

    Stayed in September 2024

  • Reviewed: 1 July 2024

    9.0
    Met what I needed.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Orange juice wasn't up to standard.

    It was adequate.

    Stayed in June 2024

  • Reviewed: 30 June 2024

    1.0
    Never again. I would not even consider another one at another location
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Lobby had no air conditioning. Sheets smelled, room smelled. Lacked cleanliness. Outlets overloaded. No place to plug chargers, etc, without unplugging other things. Tv remote was sticky. Pillows were like bricks. Didn’t sleep for the 2 nights I was there. Never saw a single person who worked there except for check in and when we arrived at 10pm due to late flight, we had to ring a bell several times to rouse someone. It was truly disgusting

    Location

    Stayed in June 2024

  • Reviewed: 29 November 2023

    8.0
    Disappointed with an early check-in fee
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Out of all the hotels we have stayed at, this was the first one to ever charge us an early check-in fee, and we were only an hour and a half early ☹️

    The room was clean, the bed was comfortable, and the hotel was quiet, with no slamming doors and such.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    1.0
    Not worth the money especially if you get a room with roaches like the king suite
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The lady at the desk was rude to us more than once. We found roaches in the king suite so we got a refund. The lady tried to lie and say there's no roaches but we took pictures of them and showed her and then she changed her tune. She wasn't going to refund us till I threatened to go public with it.

    Close to everything in town

    Stayed in October 2023

  • Reviewed: 31 October 2023

    8.0
    Good Nights Rest
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We had a wonderful stay. It is an older hotel, but there are no slamming doors or kids running up and down the hall. We got a good night sleep. Our room was clean and the bed was comfortable.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    1.0
    Roaches and stink bugs
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There were roaches and stink bugs all over the room! We left! They tried to just move us to another room, I said no. She was not going to give my money back. She had to call her boss. Finally they gave the money back. They tried to tell us the rooms at the other end of the hall were better. Then why'd they put us in this room to begin with? Then she blamed the bugs because they have no screens on the windows. Then she blamed the Mexican migrant workers! How racist! Never again!

    Nothing!

    Stayed in October 2023

  • Reviewed: 27 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff n very helpful

    Stayed in July 2023

  • Reviewed: 23 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs a lot of updating. It was like being transported back to 1980.

    Good location, reasonably priced.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    Comfortable, quiet welcoming accommodations.
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff

    Clean

    Stayed in July 2023

  • Reviewed: 24 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Smells really good

    Stayed in June 2023

  • Reviewed: 26 April 2023

    8.0
    I would use it again.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The heater/air in the room didn’t work so well.

    Breakfast was nice. We were going on a bus trip for the weekend. The location was good for that!

    Stayed in April 2023

  • Reviewed: 30 December 2022

    4.0
    The Hustle
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I checked out a day early due to schedule changes and was still charged for a whole day. They said I had to contact Booking.com to be reimbursed.

    It was quite. T seemed to be safe for my children.

    Stayed in December 2022

  • Reviewed: 9 October 2022

    8.0
    Nice place.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Beds could be more comfortable, needs updating.

    Friendly, easy to find.

    Stayed in October 2022

  • Reviewed: 8 July 2025

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 23 February 2025

    5.0
    Passable
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 23 August 2023

    5.0
    Passable
    • Business trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 3 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 9 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

Showing 1 – 25

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