Reviews of Boarders Inn & Suites by Cobblestone Hotels - Broken Bow 2 stars
215 East South East Street, Broken Bow, NE 68822, United States
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewIt was right along the route.
It could have been cleaner. My sheets had a couple of hairs on it… I slept in my sleeping bag. The bathroom had an earring and a couple of dead crickets on the floor.
Thank you for taking the time to share your experience. We're very sorry to hear about the cleanliness issues you encountered during your stay. That is not the standard we strive to uphold, and we truly regret the inconvenience it caused. Your comments about the bedding and bathroom have been shared with our housekeeping team so we can address this directly and ensure it doesn’t happen again. We appreciate you bringing this to our attention, and we hope you’ll consider giving us another chance in the future to provide the clean, comfortable stay you deserve.
Thank you for taking the time to share your experience. We're very sorry to hear about the cleanliness issues you encountered during your stay. That is not the standard we strive to uphold, and we truly regret the inconvenience it cause… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable
Thank you for your review! We're glad to hear you found your stay clean and comfortable — that's exactly what we aim for. We hope to see you again soon at Boarders!
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewThis was the best continental breakfast we have ever had!
Thank you so much for the kind words! We're thrilled to hear you enjoyed our continental breakfast — it's great to know it stood out as one of the best you've had. We’ll be sure to share your comments with our team. We hope to welcome you back to Boarders again soon!
Thank you so much for the kind words! We're thrilled to hear you enjoyed our continental breakfast — it's great to know it stood out as one of the best you've had. We’ll be sure to share your comments with our team. We hope to … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe room was very clean and the bed was comfortable. The staff was very friendly.
I was slightly disappointed in the continental breakfast. The breakfast meat was some sort of processed meat. I would have preferred bacon or sausage.
Thank you for your kind words and for taking the time to leave a review. We're so glad to hear that you enjoyed the cleanliness of your room, the comfort of the bed, and the friendliness of our staff — we’ll be sure to share your compliments with the team. We appreciate your feedback on the continental breakfast. We understand how important a good breakfast is to start the day, and we’re always looking for ways to improve. Your comments about the breakfast meat have been noted, and we’ll take them into consideration as we evaluate our options. We hope to have the opportunity to serve you again soon!
Thank you for your kind words and for taking the time to leave a review. We're so glad to hear that you enjoyed the cleanliness of your room, the comfort of the bed, and the friendliness of our staff — we’ll be sure to share your compli… Show more
Reviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGreat property and friendly staff
Thank you so much for your kind words! We're thrilled to hear you enjoyed the property and had a positive experience with our team. It was a pleasure having you with us, and we hope to welcome you back again soon!
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEverything was great!!
Thank you so much for the perfect rating! We're thrilled to hear everything was great during your stay. We appreciate your support and hope to welcome you back to Boarders Inn & Suites again soon!
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewThere was a dehumidifier in our room. It obviously had moisture issues. The bed frame was made of particle board and the moisture must have gotten to it and it broke.
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay, particularly regarding the dehumidifier and the condition of the bed frame. We understand how important comfort and peace of mind are when staying with us, and we’re truly sorry that your room did not meet those expectations. The dehumidifier was placed in the room as a temporary measure to address recent moisture issues, but it’s clear that further inspection and repair were needed. We have shared your comments with our maintenance team to ensure that the issue is resolved promptly and that all furnishings are thoroughly inspected for damage. Your feedback helps us improve, and we truly appreciate you bringing this to our attention. We hope you'll consider giving us another opportunity in the future to provide you with a much better experience.
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay, particularly regarding the dehumidifier and the condition of the bed frame. We understand how im… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 June 2025 · Stayed in April 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewClean, friendly staff.
Thank you so much for your kind words! We're delighted to hear you found the property clean and our staff friendly. It was a pleasure having you with us, and we hope to welcome you back again soon!
Reviewed: 28 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewThank you so much for your kind feedback! We're thrilled to hear that you enjoyed our friendly service, clean accommodations, and found us to be a good value. We truly appreciate your support and hope to welcome you back again soon!
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewThe manager was very accommodating since we arrived unexpectedly because of a wind storm. Breakfast was good.
Thank you for your feedback! We're happy to hear that our manager was able to help you during the storm and that you enjoyed breakfast. We hope to welcome you back soon!
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewNice little spot, comfortable beds and friendly staff.
Shower was a bit outdated.
Thank you for your feedback! We're so glad to hear that you enjoyed the friendly staff and comfortable beds. We hope to welcome you back soon!
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewEasily accessible. Nice rooms.
Price seemed a bit high
Thank you for your feedback! We're glad to hear you enjoyed the comfort of the bed and found the room easily accessible. We hope to welcome you back again soon!
Reviewed: 14 December 2024 · Stayed in December 2024
Verified reviewHeat would not let us dial it back. Pretty hot during the stay in the room.
Thank you for sharing your feedback. We're glad to hear that, overall, your stay was satisfactory during such a difficult time. We sincerely apologize for the issue with the heat in your room. Comfort is a top priority for us, and we regret that the temperature control was not functioning as expected. We will have our maintenance team look into this to ensure it is resolved for future guests. Our thoughts are with you and your family.
Thank you for sharing your feedback. We're glad to hear that, overall, your stay was satisfactory during such a difficult time. We sincerely apologize for the issue with the heat in your room. Comfort is a top priority for us, and we re… Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewVery friendly, very clean, breakfast was great too.
The beds were uncomfortable.
Thank you for your feedback! I'm glad to hear you enjoyed the friendly atmosphere, cleanliness, and breakfast. I'm sorry to hear that the beds weren't comfortable for you. We'll definitely take your comments into consideration as we strive to improve our guests' experience. We hope to welcome you back soon!
Thank you for your feedback! I'm glad to hear you enjoyed the friendly atmosphere, cleanliness, and breakfast. I'm sorry to hear that the beds weren't comfortable for you. We'll definitely take your comments into considerati… Show more
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewIt was very quite, bed was very comfortable. Breakfast was ok, it met our needs. Staff were very friendly and helpful.
Toilet was very low, and toilet paper was very thin, had to use twice amount as normal. (not saving any $ with this stuff) entry door card key was very hard to use, didnt always read to unlock door.
Thank you for your feedback! We're glad to hear you enjoyed the quiet atmosphere, comfortable bed, and friendly staff. We appreciate your comments about the breakfast and will take them into consideration. We're sorry to hear about the issues with the toilet height, toilet paper, and the door key card. Your insights are valuable, and we'll work on these areas to improve our guests' experience. We hope to welcome you back for an even better stay!
Thank you for your feedback! We're glad to hear you enjoyed the quiet atmosphere, comfortable bed, and friendly staff. We appreciate your comments about the breakfast and will take them into consideration. We're sorry to hear about … Show more
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewBed was comfortable
Bathroom could have been cleaner - floor and toilet bowl in particular. I got the disabled room, so there were no counters in the bathroom, which was a hassle. Coffee in the lobby was brown cardboard-flavored water. They advertise Seattle's Best, but I don't know how it can be so weak and devoid of flavor. Two lamps in the entire room, so visibility is an issue. Internet dropped out frequently. Should have been a cheaper room.
Thank you for taking the time to share your feedback. We’re glad to hear you found the bed comfortable! However, I apologize for the cleanliness issues you experienced in the bathroom. We will address this with our housekeeping team to ensure it meets our standards. I appreciate your comments about the coffee and room lighting; your insights will help us improve these aspects for future guests. Regarding the internet issues, I’m sorry for the inconvenience and will have our team look into it. We value your input and hope to provide a better experience in the future.
Thank you for taking the time to share your feedback. We’re glad to hear you found the bed comfortable! However, I apologize for the cleanliness issues you experienced in the bathroom. We will address this with our housekeeping team to ensu… Show more
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewWelcoming and helpful front desk staff. Convenient location, walking distance to downtown. Good laundry facilities. Good breakfast.
Our room had only one chair to sit in and there were two of us in a two queen room. Not unique to this hotel. We have stayed at other hotels in rooms for two guests with only one chair.
Thank you for taking the time to share your experience with us! We’re thrilled to hear that you found our front desk staff welcoming and helpful, and that you enjoyed our convenient location and breakfast offerings. We appreciate your feedback regarding the seating arrangements in your room. We understand how important comfort is, especially when traveling with a companion. Your comments will help us consider potential improvements to our room layouts. We hope to welcome you back on your next visit!
Thank you for taking the time to share your experience with us! We’re thrilled to hear that you found our front desk staff welcoming and helpful, and that you enjoyed our convenient location and breakfast offerings. We appreciate your feed… Show more