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  5. Reviews of Briarstone Inn

Reviews of Briarstone Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3626 Parkway, Pigeon Forge, TN 37863, United States

#558 of 594 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 507 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.2

  • Location

    7.5

  • Facilities

    6.0

  • Staff

    7.1

  • Value for money

    6.4

  • Free Wifi

    5.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 28, 2025

    5.0
    It wasnt bad. It was a "you get what you paid for" room.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The residents that lived there were a little annoying. Some, not all. The kids that lived there were a annoying. The room smelled like cigarettes. I hate watching the other employees just sitting around taking smoke breaks every little bit while the maintenance man was constantly working.

    The room was clean. Parking was good. The maintenance man literally works his butt off. He was working every morning when I woke up and still working when I went to bed. He got anything we needed and quickly. The beds were decently comfortable.

    Stayed in August 2025

  • Reviewed: August 14, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was not clean at all

    Nothing

    Stayed in August 2025

  • Reviewed: August 6, 2025

    5.0
    Decent stay for the money
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Cleanliness

    Bed was comfortable. Floors were questionable. Pool is tiny. Homeless hanging out in parking lot area.

    Stayed in August 2025

  • Reviewed: July 21, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness of outside. No maid service for the 3 days that we stayed. Had to ask for the bathroom to be recleaned when we checked in. Bathtub had hair in it and dirty towel still hanging ups

    Location was great, walking distance to restaurants.

    Stayed in July 2025

  • Reviewed: July 7, 2025

    5.0
    The staff suck and are not very welcoming or friendly at all!!!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location to strip!

    Stayed in July 2025

  • Reviewed: July 6, 2025

    5.0
    Not what I exspected
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The musty mildew in the rooms

    Value

    Stayed in May 2025

  • Reviewed: May 26, 2025

    6.0
    Cheap price but you stayed in the slum’s.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff apparently lived there with their children. Office staff was a chain smoker that stayed outside smoking. Sheets on the bed were old and mix marched.

    Location and cheap price.

    Stayed in May 2025

  • Reviewed: April 4, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient

    Stayed in March 2025

  • Reviewed: March 31, 2025

    6.0
    Price was cheap, friendly staff, small bathroom amenities
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Floor in my room was very dirty, the bathroom smelled like smoke and the tub fixture was broken so you could only shower. The shower tub combo is extremely small. The toilet was extremely small. Pool wasn't operational (people want to swim on spring break) Also bicycle parts in the parking lot was a little sketch. Everything else was ok. For the price you get what you get.

    Staff is friendly. Quick check in and out. Flat-screen TV. Mini fridge, hair dryer, coffee pot, complimentary soaps. Quite. Convenient location.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was super nice and the room wasn’t too bad, but there were stains on the bed and pet or human hair too. The water pressure was also very low. Would stay here again though.

    Stayed in March 2025

  • Reviewed: February 17, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was cleaned but I guess no one had rented it because it had a lot of dust and the floor was bad

    It has a perfect location but its really just good to stay 1 or 2 nights

    Stayed in February 2025

  • Reviewed: January 31, 2025

    6.0
    Decent for the price, wouldn’t stay again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a lot of people staying in the property who were loud and a bit sketchy. The way up to the second floor was dirty and smelled horrible. There were fleas in our beds as well

    The property is right by the Golden Corral which was a plus!

    Stayed in November 2024

  • Reviewed: January 1, 2025

    7.0
    Ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Police was there when we checked in and not a good place to park

    Location

    Stayed in December 2024

  • Reviewed: December 24, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was not dirty, but there are nicer and cheaper on the strip.

    Location

    Stayed in December 2024

  • Reviewed: December 1, 2024

    7.0
    Nice place for the price. Great location.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It had minor imperfections.

    Location was great. Walking distance to restaurants and attractions.

    Stayed in November 2024

  • Reviewed: September 25, 2024

    5.0
    Glad it was only for one night!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room on 3rd floor no elevators,no handicap parking.I’m requested a room on ground floor because I’m handicapped,they booked me then I get there one not available. Says No Smoking and the ramp had cigarette butts all over it … This was a mobile booking.😢

    Stayed in September 2024

  • Reviewed: September 23, 2024

    7.0
    Nice
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Had roaches in the room we killed about 6 not happy with that at all

    Very friendly workers

    Stayed in September 2024

  • Reviewed: September 20, 2024

    5.0
    Would never stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    As you enter the property, there was a homeless couple begging guests for money. The pool was inundated with people that were not guests. There were users of the pool facilities that was not in pool wear but some children in diapers or just down right naked in the pool facilities. We did not feel very safe coming into the room after dark. Permanent guests were out in the parking lot working on cars. Some Parking spaces were taken up by children's bicycles and toys.

    Room was clean and large. There was not breakfast for guests unless you wanted to go next door and pay for golden coral.

    Stayed in July 2024

  • Reviewed: September 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator.

    Staff was great and so was the location.

    Stayed in September 2024

  • Reviewed: September 10, 2024

    6.0
    OK for the money
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We didn’t know that there were people that were staying at the hotel that that was their house basically and had to keep asking one of the people down the walkway from us if they could move their stroller and then almost got ran over by one of the little boys that was riding their bike up and down the ramps we extended our stay another day and we changed hotels because we were not happy. The housekeeping staff is on point every day they were coming in and making the bed and emptying the garbage even though there was a note up on the front desk stating that they would not come in and that was much appreciated.

    We like the price and the location

    Stayed in September 2024

  • Reviewed: September 9, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The in. Dint match the pics

    Stayed in September 2024

  • Reviewed: September 7, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was a little hard. No lamp on the night stand.

    Location & price

    Stayed in September 2024

  • Reviewed: August 27, 2024

    6.0
    Location was good paid a little much for a night just because even then got in late that morning and turn on lights to f
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Found live roaches when we turned on light that morning

    Location

    Stayed in August 2024

  • Reviewed: August 26, 2024

    6.0
    Was fine but I’ll probably not stay here again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy

    It is exactly what you pay for. It was clean staff was friendly

    Stayed in August 2024

Showing 1 - 25

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