3626 Parkway, Pigeon Forge, TN 37863, United States
#558 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 507 hotel reviews
5.7Cleanliness
6.2
Comfort
6.2
Location
7.5
Facilities
6.0
Staff
7.1
Value for money
6.4
Free Wifi
5.8
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End of dialog contentReviewed: August 28, 2025
Christen
United StatesThe residents that lived there were a little annoying. Some, not all. The kids that lived there were a annoying. The room smelled like cigarettes. I hate watching the other employees just sitting around taking smoke breaks every little bit while the maintenance man was constantly working.
The room was clean. Parking was good. The maintenance man literally works his butt off. He was working every morning when I woke up and still working when I went to bed. He got anything we needed and quickly. The beds were decently comfortable.
Stayed in August 2025
Reviewed: August 14, 2025
Pam
United StatesIt was not clean at all
Nothing
Stayed in August 2025
Reviewed: August 6, 2025
Rachel
United StatesCleanliness
Bed was comfortable. Floors were questionable. Pool is tiny. Homeless hanging out in parking lot area.
Stayed in August 2025
Reviewed: July 21, 2025
Robin
United StatesCleanliness of outside. No maid service for the 3 days that we stayed. Had to ask for the bathroom to be recleaned when we checked in. Bathtub had hair in it and dirty towel still hanging ups
Location was great, walking distance to restaurants.
Stayed in July 2025
Reviewed: July 7, 2025
Deanna
United StatesPerfect location to strip!
Stayed in July 2025
Reviewed: July 6, 2025
Tammy
United StatesThe musty mildew in the rooms
Value
Stayed in May 2025
Reviewed: May 26, 2025
Sherri
United StatesStaff apparently lived there with their children. Office staff was a chain smoker that stayed outside smoking. Sheets on the bed were old and mix marched.
Location and cheap price.
Stayed in May 2025
Reviewed: April 4, 2025
Michael
United StatesConvenient
Stayed in March 2025
Reviewed: March 31, 2025
Tracey
United StatesFloor in my room was very dirty, the bathroom smelled like smoke and the tub fixture was broken so you could only shower. The shower tub combo is extremely small. The toilet was extremely small. Pool wasn't operational (people want to swim on spring break) Also bicycle parts in the parking lot was a little sketch. Everything else was ok. For the price you get what you get.
Staff is friendly. Quick check in and out. Flat-screen TV. Mini fridge, hair dryer, coffee pot, complimentary soaps. Quite. Convenient location.
Stayed in March 2025
Reviewed: March 29, 2025
Jessica
United StatesThe staff was super nice and the room wasn’t too bad, but there were stains on the bed and pet or human hair too. The water pressure was also very low. Would stay here again though.
Stayed in March 2025
Reviewed: February 17, 2025
Abraham
United StatesThe room was cleaned but I guess no one had rented it because it had a lot of dust and the floor was bad
It has a perfect location but its really just good to stay 1 or 2 nights
Stayed in February 2025
Reviewed: January 31, 2025
Shelby
United StatesThere was a lot of people staying in the property who were loud and a bit sketchy. The way up to the second floor was dirty and smelled horrible. There were fleas in our beds as well
The property is right by the Golden Corral which was a plus!
Stayed in November 2024
Reviewed: January 1, 2025
Christopher
United StatesPolice was there when we checked in and not a good place to park
Location
Stayed in December 2024
Reviewed: December 24, 2024
Randy
United StatesIt was not dirty, but there are nicer and cheaper on the strip.
Location
Stayed in December 2024
Reviewed: December 1, 2024
Yolanda
United StatesIt had minor imperfections.
Location was great. Walking distance to restaurants and attractions.
Stayed in November 2024
Reviewed: September 25, 2024
Madison048
United StatesRoom on 3rd floor no elevators,no handicap parking.I’m requested a room on ground floor because I’m handicapped,they booked me then I get there one not available. Says No Smoking and the ramp had cigarette butts all over it … This was a mobile booking.😢
Stayed in September 2024
Reviewed: September 23, 2024
Kimberly
United StatesHad roaches in the room we killed about 6 not happy with that at all
Very friendly workers
Stayed in September 2024
Reviewed: September 20, 2024
Leeanna
United StatesAs you enter the property, there was a homeless couple begging guests for money. The pool was inundated with people that were not guests. There were users of the pool facilities that was not in pool wear but some children in diapers or just down right naked in the pool facilities. We did not feel very safe coming into the room after dark. Permanent guests were out in the parking lot working on cars. Some Parking spaces were taken up by children's bicycles and toys.
Room was clean and large. There was not breakfast for guests unless you wanted to go next door and pay for golden coral.
Stayed in July 2024
Reviewed: September 12, 2024
Denese
United StatesNo elevator.
Staff was great and so was the location.
Stayed in September 2024
Reviewed: September 10, 2024
Benjamin
United StatesWe didn’t know that there were people that were staying at the hotel that that was their house basically and had to keep asking one of the people down the walkway from us if they could move their stroller and then almost got ran over by one of the little boys that was riding their bike up and down the ramps we extended our stay another day and we changed hotels because we were not happy. The housekeeping staff is on point every day they were coming in and making the bed and emptying the garbage even though there was a note up on the front desk stating that they would not come in and that was much appreciated.
We like the price and the location
Stayed in September 2024
Reviewed: September 9, 2024
Lesa
United StatesThe in. Dint match the pics
Stayed in September 2024
Reviewed: September 7, 2024
Jeff
United StatesThe bed was a little hard. No lamp on the night stand.
Location & price
Stayed in September 2024
Reviewed: August 27, 2024
Danny
United StatesFound live roaches when we turned on light that morning
Location
Stayed in August 2024
Reviewed: August 26, 2024
Susan
United StatesNoisy
It is exactly what you pay for. It was clean staff was friendly
Stayed in August 2024
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