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  5. Reviews of Brookside Motor Inn

Reviews of Brookside Motor Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7 Springfield Road, Upper Jay, NY 12987, United States

#1 of 1 hotels in Upper Jay

Guests' Choice

Review Score

Based on 57 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.8

  • Facilities

    7.0

  • Staff

    7.3

  • Value for money

    7.7

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 30, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress covered with plastic

    Lots of room

    Stayed in August 2025

  • Reviewed: August 1, 2025

    8.0
    I'll be back
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Inside bedroom door doesn't close. All other amenities were spot on

    I've stayed before with friends. My expectations were met. Love the area

    Stayed in July 2025

  • Reviewed: July 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very old

    Clean, spacious

    Stayed in July 2025

  • Reviewed: March 20, 2025

    8.0
    Excellent location, great showers, great beds, and kitchen set up.
    • Travelers with friends
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Missed Marleen

    Excellent showers and bed

    Stayed in March 2025

  • Reviewed: January 24, 2025

    7.0
    Good! Cheap!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    People walking around on the second floor kept me awake bc sound traveled easily

    Affordable, good location, had a kitchenette

    Stayed in January 2025

  • Reviewed: September 27, 2024

    8.0
    This was a clean, well maintained motel that fully met our expectations.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights

    The bedroom with the queen bed had no windows and insufficient lighting. My partner and I left the bathroom light on and door cracked just so it wasn't pitch black in the room all night.

    Perfect location and met our needs well for a 2-bedroom suite.

    Stayed in September 2024

  • Reviewed: August 25, 2024

    7.0
    Clean place owners did their best to make an old facility to work
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Clean

    Stayed in August 2024

  • Reviewed: August 20, 2024

    8.0
    Fantastic location and extremely cozy!
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We really appreciated the charm of the traditional setting and the neat, cozy rooms. Despite not being modern, we found the place to be very comforting.

    Stayed in August 2024

  • Reviewed: August 19, 2024

    7.0
    We would definitely stay there again,
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    The bathrooms were a bit small & the toilet was very low. It was hard to get up from it since I have bad knees.

    My son loved sleeping next to the door that lead to the back by the rambling brook. He kept the door opened. It was very roomy & the living room was comfy.

    Stayed in August 2024

  • Reviewed: April 10, 2024

    8.0
    Lots of space, has the feeling of being a cabin in the woods
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Probably the biggest downside for us were the two main beds, a full and a queen were very hard. A single bed I believe it to be twin size was in the normal bed range of comfort and where I chose to sleep. The couch also has seen better days.

    This appears to be a former standard motel style building that was converted so each room now composed of two room side-by-side. On the room we got we had two separate bedrooms, one of those with its own bathroom (there are two bathrooms in the unit), a combined kitchen and living room area. Overall the space has a cabin in the woods type feeling to it, which blends in nicely in the environment it’s in. But just forewarned it’s a little bit on the older side, so expect some rough edges and non-Modern, more utilitarian and spartan design There is also a great breakfast spot across the road and over a short bridge for your morning needs. Shower water, temperature pressure and showerhead height were all good. Wi-Fi didn’t work in one of the bedrooms, despite showing a signal. Though it did work in the rest of the unit (a great place for the kids).

    Stayed in April 2024

  • Reviewed: January 30, 2024

    6.0
    Functional and warm.
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Kinda shabby. Stove might have a gas leak.

    Stayed in January 2024

  • Reviewed: October 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Room definitely outdated. Could use some TLC. We did not use the laundry so I can not comment on that. We did not communicate with the staff so no judgement there. We could tell the upper rooms had some ac units because when we opened the back door the were dripping down in. We would have loved an ac unit or even an available outlet to plug in the fan that was provided. The ones near the "kitchen" area were all loose and I did not trust them to plug anything in and the others were being used. All in all we had a fine visit it really was more about the location for us but I don't know that I would recommend this place to others. We are pretty low key so for us it was fine and we would even consider staying agin.

    Location was great for the hiking we had planned. Check in was easy, a code to the door was text to us. Great water pressure.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    7.0
    A good place to stay
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night

    Not a complaint bet as with almost all places to stay there could have been more hooks and shelves for our "stuff".

    This is an older motel well renovated and clean. The kitchen had all necessary appliances and other kitchen ware. There was a place to put a toiletry kit beside the sink . . . rare these days.

    Stayed in September 2023

  • Reviewed: August 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights

    none

    Stayed in August 2023

  • Reviewed: April 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night

    Kitchen not equipped well

    Location

    Stayed in February 2023

  • Reviewed: March 13, 2023

    8.0
    Perfect for what we needed
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Kitchen Not enough stuff

    We liked proximity to restaurants

    Stayed in February 2023

  • Reviewed: December 12, 2022

    7.0
    Great price with some hiccups
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The suite could’ve been a bit cleaner. There was some crumbled chips between the comforter and sheets of the master bed. Some tufts of hair along the walls in one bathroom. On our last night, the heat completely stopped working. My boyfriend and I woke up shivering (note: we did not report this as we were getting ready to leave).

    Brookside is super cute and close to Whiteface but also close to Placid. It was the perfect in between location. Check in was super easy, the price was great, and the suite was roomy.

    Stayed in December 2022

  • Reviewed: August 4, 2025

    10
    Great value and very clean, quiet and comfortable
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Outside could scare folks off as it really needs renovation and paint

    Fully renovated on the inside. Great kitchen bathroom and TV

    Stayed in August 2025

  • Reviewed: August 4, 2025

    5.0
    Great price, you get what you pay for easy drive to lake placid
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pretty run down, mattresses were pretty bad

    Great price and close to lake placid

    Stayed in August 2025

  • Reviewed: June 1, 2025

    10
    Exactly what I needed
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing- to me this is exactly the Adirondack experience.

    Nestled between the east branch of the ausable river and Lewis brook. Great location to access Keene , jay or Wilmington ny. Easy access to countless fishing and swimming spots with easy access to lake placid.

    Stayed in May 2025

  • Reviewed: February 9, 2025

    10
    Exactly what I was looking for thank you!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Great place no contact and they let me bring my dog! She loved it! Cute view of a stream from the bathroom window and a Mountain View from the balcony! Rooms were clean and smelled nice along with all facilities! Will stay here again! 5 stars

    Stayed in February 2025

  • Reviewed: September 9, 2024

    4.0
    At the end of the day it served it’s purpose but cost was to high for such a facility.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Dangerous stairs to the second floor, hole in back wall with cardboard in hole, couch does not support anyone sitting in it. Room renovations was very rough. When taking a shower water did not drain properly, no staff on site. Inn rooms very old and smelly.

    Loved the creek and river beside the Inn. Did have two bedrooms, two bathrooms, and kitchen.

    Stayed in September 2024

  • Reviewed: August 5, 2024

    4.0
    Poor
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Cheap motel. Needs updating

    Stayed in August 2024

  • Reviewed: July 18, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Fans were noisy and didn’t help in hot weather Bed shook Rooms were dark

    Close to family member’s property

    Stayed in July 2024

Showing 1 - 25

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