Reviews of Budget Inn Express Helena This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
524 North Last Chance Gulch, Helena, MT 59601, United States of America
#17 of 24 hotels in Helena
Guests' ChoiceReview Score
Based on 211 hotel reviews
6.9Score breakdown
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Cleanliness
7.6
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Comfort
7.6
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Location
8.6
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Facilities
6.9
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Staff
9.0
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Value for money
7.8
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Free WiFi
9.4
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Reviewed: May 1, 2024
Tom
United States of America36 Reviews5 helpful votes8.0“Nice place to stay - unpresuming and comfortable”- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
Note that Helena's homeless community are resident in the neighborhood which might seem concerning at first glance. But it is actually reassuring to have locals with an eye on the area, which is a deterrent to mischief.
The motel is a couple of blocks from the retail and eatery area - but an easy walk. Parking right outside the room is nice. It was relatively quiet and I slept well.
Stayed in April 2024
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Reviewed: April 19, 2024
Gary
Canada2 Reviews7.0“Decent accommodation with exception of air conditioner/heater.”- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Air conditioner/heater was very loud and would turn off for about 10 seconds then start up again. Made it difficult to stay asleep. While there was ample hot water when I showered in the morning it was not possible to get very hot water at the bathroom sink even after having a hot shower.
It was away from the main highway so sleep was not disturbed by truckers
Stayed in April 2024
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Reviewed: March 15, 2024
Peter
United States of America1 review1 helpful vote6.0“No frills, but very clean and comfortable.”- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
The neighborhood is a bit loud and run down.
Years ago Budget was a real dump, but current management has really improved the place. This trip my room was comfortable and clean; the mattress and towels were clean, new, and good quality; staff was very attentive and friendly. Yes, the building is old and the accommodations are no-frills, but my stay was comfortable and pleasant and I will definitely return.
Stayed in March 2024
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Reviewed: February 6, 2024
Daniel
United States of America24 Reviews4 helpful votes8.0“Economical, clean, friendly staff. Refrigerator, microwave, tv all worked. Practically located near city center.”- • Leisure trip
- • Travelers with friends
- • Standard Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
Paint peeling off bathroom wall. Shower curtain was hard to adjust so water wouldn’t get on floor.
Location and price. Clean. Staff was friendly
Stayed in February 2024
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Reviewed: December 30, 2023
Burak
Canada61 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything
Stayed in December 2023
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Reviewed: October 18, 2023
John
United States of America9 Reviews7.0“It’s the Budget Inn - set your expectations accordingly and enjoy yourself.”- • Business trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
There’s a neighbor who plays loud music - I didn’t mind the volume, but didn’t like the music. Oh, and the shower temp was unpredictably highly variable.
Staff was great, room was clean - not new, but clean - and bed was comfy. That was all I needed, I didn’t visit Helena for the hotel services.
Stayed in October 2023
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Reviewed: October 3, 2023
Julieta
Canada7 Reviews7.0“Somewhat good.”- • Leisure trip
- • Group
- • Standard Family Room
- • Stayed 1 night
The washroom doesn’t have exhaust fan. The window won’t lock. Once you open the door, smells smoke. There are homeless people walking around too.
The staff was friendly. The beddings was clean. The microwave and washroom was clean.
Stayed in September 2023
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Reviewed: September 20, 2023
Beth
United States of America1 review7.0“fine stay- good, clean bed”- • Business trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The area/location, at first, seemed sketchy but turns-out it's a safe area.
No breakfast offered. Clean room and bathroom. Small room with a comfortable bed, mini fridge (that works) and a TV. It's an Old motel but the bed/mattress was not old. Nice staff. Quiet surroundings.
Stayed in August 2023
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Reviewed: September 14, 2023
Cgeneb
United States of America10 Reviews7.0“I would stay again”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 2 nights
There was nothing which really bothered me, It was not a 4 star but the price was reasonable,
The location was great, walkable to downtown and the room was clean. The staff was friendly.
Stayed in September 2023
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Reviewed: September 13, 2023
Derek
United Kingdom30 Reviews8.0“Good location for downtown”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Room comfortable but smelled of smoke. A few characters hanging around when we checked in made us a little concerned, but all ok in the end
Close to downtown. Friendly and helpful staff. Slept well
Stayed in September 2023
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Reviewed: September 11, 2023
Nicole
Canada14 Reviews7.0“Great location and friendly staff”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
No double parking spots for parking a trailer. Had to disconnect
Great location walking distance to everything downtown!
Stayed in September 2023
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Reviewed: September 1, 2023
Dirk
Germany32 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
Great place to stay in downtown for one night if You don't want to spend a fortune. Staff is extremly friendly and helpfull!
Stayed in July 2023
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Reviewed: August 22, 2023
Zarozinski
United States of America1 review8.0“It was great people were extremely friendly.”- • Business trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Smell of pot was lingering. And my TV had this on again off again stuff. There's not much to say I only stayed one night and it wasn't too bad you advertised a hot tub but there was no mention of it during check in I would have gladly used that
Location and clean friendly people gave me the room I wanted and helped me with what I needed very accountable Again I only stayed one night and they made sure I was taken care of hot tub was something I wanted to do but wasn't sure where it was
Stayed in August 2023
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Reviewed: August 22, 2023
Mark
United Kingdom78 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
No longer got a hot tub.
Very well-placed for downtown. Friendly staff. Comfortable.
Stayed in August 2023
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Reviewed: August 21, 2023
Yong
Canada3 Reviews7.0“good value”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
nothing
value of the room. As long as it is clean and safe, i would not expect too much from a motel.
Stayed in August 2023
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Reviewed: August 16, 2023
Romulo
Canada1 review8.0“Good....”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
All is good except for the bathroom fan which isn't working which I reported.front desk is approachble and friendly.
Stayed in August 2023
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Reviewed: August 3, 2023
Brandi
United States of America37 Reviews3 helpful votes6.0“It was perfect for what I needed”- • Business trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Could use new shower head for sure
Easy check in , rooms were clean beds we’re comfortable tv worked perfect . Most of all I really liked how lit up the parking lot was I had to leave 2 am and it felt safe to do so
Stayed in August 2023
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Reviewed: August 3, 2023
Matthew
Bahrain39 Reviews5 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
It didn't feel clean. I noticed a hair in the shower.
Location was good and the bed was comfortable.
Stayed in August 2023
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Reviewed: August 2, 2023
Arlie
United States of America1 review8.0“nice place to stay”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
maybe
pleased
Stayed in July 2023
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Reviewed: July 15, 2023
Roaming
Denmark158 Reviews14 helpful votes8.0“Great value, nice stay.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
Nothing.
Great location right by historic downtown. Friendly and helpful staff. Spacious clean room. Good bed. Private parking for our motorcycles right in front of the room. Nice touch with coffee and tea at the reception 24/7.
Stayed in July 2023
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Reviewed: July 12, 2023
Jane
United States of America1 review6.0“reasonable price”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 2 nights
didn't look like bathroom updated since 1960's or 70's
price was more reasonable than others in the area, fairly large room, enough for 3, beds were comfy.
Stayed in July 2023
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Reviewed: July 8, 2023
Lisa
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room was clean and bed was comfortable. Parking was good. Staff was friendly and helpful.
Stayed in June 2023
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Reviewed: July 3, 2023
Adams
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
It's inexpensive and a great value, close to lots of fun stuff downtown.
Stayed in May 2023
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Reviewed: June 30, 2023
Debbie
United States of America5 Reviews7.0“Great staff doing the best they can with a dated facility.”- • Leisure trip
- • Couple
- • Standard Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Across from a homeless shelter so felt a little unsafe. Facility is old and plumbing was not good.
Staff was excellent and extremely kind and helpful.
Stayed in June 2023
