Reviews of Willow Lodge 4 stars

The room was clean and well appointed for our stay.

We struggled a bit with the press button key lock as the screen didn’t always light all the way up. We mastered it by the time we left.

The rooms.

The new changes. No breakfast. No welcome water. The rooms had cheap locks on the door.

Location, cleanliness and staff were great. The safety and area was also great. The hotel style for the location is cute and coastal. Easy check in and out.

The price I paid for this room was outrageous for what it was! Hotel check in is way too late in the day and check out is way too early and especially for the price. There are some little cosmetic interior building fixes that should be addressed. Examples, elevator paint chipping, art in the room held up with masking tape, pictures hung crooked. The bathroom shower fixture was the most confusing thing I ever seen. Why so many shower heads and oddly angled? I think there was five. Also with a very strange way of turning everything on. The water temperature is set to lukewarm at best. I get that you don’t want people to get burnt but room temperature water out of your shower is not desirable. The extra sofa bed had no sheets provided for it in the room. The garage disposal in the suite didn’t work at all. The toilet handle had to be held down for a long spell in order for enough water to fill and actually flush. Then the tank itself had an issue with the inside assembly to actually fill up again. We had to take the lid off and jiggle it to get it to properly fill. The soap that is provided in the shower and sink is horrible, it doesn’t lather and smells bad. Even if it had been good it’s at best like a tablespoon size that is provided. I certainly hope the hotel is at least paying their friendly staff well with all the cost cutting of conveniences passed on the guests.

The rooms are so unique and roomy. The bed was comfortable. The restaurant next door is really good.

The hallway lights should come on earlier during the winter months.

Basically had the place to ourselves. Close to restaurants. Pleasant clerk.

There wasn't any breakfast, even though it still indicates that when booking room. Only coffee in the morning. There also was nothing, including water available in the usual snack area. We were not aware that new owners had taken over until arrival. Entry for room on printed paper with code, not sure about that kind of system. Guess it saves money? The room was clean with the exception of food in the fridge. We didn't look initially, since we didn't need to use it. Rooms are more expensive with not much to offer guests.

The room/suite was spacious, clean and comfortable. The location of the property was easy to find. Staff was courteous and helpful.

Quiet, extremely helpful staff and very clean rooms.

There was no breakfast or bar

Open restaurants and bars

Excellent decor and facilities, especially for travelers with a boat

Pleasant staff. Everyone was helpful. Car wouldn't start on departure day and receptionist called her husband to see if he had jumper cables.

Daily breakfast was promised in the reservation but was not provided.

We loved our stay. Our room was more than what we expected and very clean. The staff was friendly and helpful. We really liked the decor....beautiful doors, ceilings, etc.

Friendly staff, enough parking space, washing machine and driers available free

No breakfast (as promised in booking) , WiFi did not work

The room is big and furnished like home with refrigerator and stove, etc. Comfortable beds and nice bathroom. It gives you a feeling of being home.

Booking.com says breakfast included, but it is not available during our stay. Hotel should update the change with Booking.com.

The room was a very nice size. The bed was very comfortable . It was nice having a standup fridge. My only complaint is : The floor was dirty because my feet got dirty walking on it. They were a laminate floor. Other than that, breakfast was good.

The floor was dirty, I didn’t were flip flops in there and my feet were dirty. That was a little gross.

Very clean and spacious