*The toilet handle and stopper did not work well. I had to take off the lid on the back of the toilet and operate it manually. *The tub was EXTREMELY slippery! It needs a rubber mat or other protector and I could not use it. *There was no channel guide for the TV. *There were no regular height table and chairs - stools are/were uncomfortable and hard to get into and out of. The kitchen sink faucet was broken - there was no way to change to from spray to stream. The door to the freezer did not operate smoothly - it made a loud noise when it was opened. *The door to the patio was hard to open and close, so we didn't use it. *The furniture had a lot of worn spots. The photos online and the actual facility did not match - it was not nearly as nice as the photos. *We wish the check-in system was explained more thoroughly - there was no front desk and no staff onsite. The door lock system worked well, but we wish we would have had more explanation about it before we got there.

Convenient location. Extra blankets and small pillows in the main bedroom. Kitchen well-stocked with utensils. Booking.come was very easy to work with! The couch and easy chairs were comfortable.

Stayed in June 2025

One of the French doors that led to the patio was missing it's shade/curtain. I notified Vacasa as soon as we noted it and was told someone would call me but no one ever did. Seeing passers-by on the sidewalk stare at us in our unit was disconcerting. Being unable to block their view into the unit when the unit is adjacent to a busy sidewalk left us feeling uneasy and not secure/safe. The TV's are really small for how far away from the sitting areas they are. The kitchen is great for a weekend, but it's the least stocked in cooking-friendly items (cooking oil, spices, a shot glass, measuring cup, etc) of any of the Vacasa or other Rental properties we've booked through Booking.com. Had we known, we would have brought our camp kitchen box. The toilet flusher had broken at some point in time and been repaired incorrectly which made flushing difficult. My husband repaired it rather than have me reach out to Vacasa again not wanting another thing to not have addressed during our stay. The listing says one parking space per bedroom. We had a two bedroom, but the rental agreement specified that we only had one space. It would have been good to have a dedicated space my mother-in-law could have parked in to come have breakfast with us. The ice maker doesn't quite work. It would make a batch of ice, then the paddle that is supposed to let it know if the ice is full would flood with water, freeze, and then the ice maker would stop producing ice. Not sure when the unit was last rented before us, but the water looked like the pipes had been flushed and then not cleared. We ran the water in the bathtub for nearly five minutes before it cleared from yellow-brown color.

No keys needed. Keypad with code access. We have stayed in this building before, but not in this unit. We had a good stay the last time, which is why we booked here again. We weren't sure if our son was going to join us or not, which is why we opted for a larger unit than last time. Overall, we like the location, the layout, the size of the apartment, the kitchen design, looking out of the kitchen at the pool, the attached patio with grill and table, the view of the park across the street. Unit had plenty of towels.

Stayed in October 2024

Some necessities were missing . . tea towels, dish cloths, facecloths. we called but nobody showed up with anything.

Stayed in August 2024

Management was unresponsive to my messages. The shower was luke warm.

The location is good. Easy to walk to downtown. The bed was very comfortable.

Stayed in April 2024

Standing in tub to shower was very slippery and dangerous. No anti-slip mat provided so had to use an extra bath towel inside on the tub floor to not fall . The carpet in the bedrooms was badly stained and looked filthy.

The location so close to Downtown and Lakeside Park....... Kitchen was well furnished. Engineered hardwood and tile on all floors except the bedrooms.

Stayed in September 2023

No responses from Vacasa or Booking.com to take care of broken washer/dryer. Broken blinds made us feel like we were in an aquarium. Master closet was so full of unused bedding that it could not be used. BBQ grill had no drip pan so grease under BBQ could be an environmental issue. Remotes for TV in living dead! No pot holders! Again no local follow-up for issues above.

Near everything. Walk to town, lake and restaurants and markets.

Stayed in August 2025

We couldn't get the dryer to work on our last night which was the only time we needed it. There were no hot pads in the kitchen, so had to resort to using the kitchen towel to try to get food from the oven. Didn't really like people walking through our patio area to cut to the pool constantly back and forth.

Loved the central location in town. Everything is walking distance. The beds were super comfortable!

Stayed in August 2025

Broke toilet and clothing washer. Many more small things I could complain about but mostly not able to communicate with properly directly only through 3rd party located outside the US. Took many messages, 2 phone calls to 3rd party plus call to booking.com before our one toilet got fixed. Took over 15hrs of manual toilet flushing while on vacation. Was also told we could not be moved to a new room because they all have the same type of toilet…what type is that? Broken? The door lock was showing low battery. When I let them know they said we had keys in the room. We did have keys for the pool but none for the door. I told them that I guess we will climb through the window if the lock dies. They did eventually change the batteries and toilet flushes but have to lift to get it to stop. Still can’t wash clothes and no resolute in sight. Waiting for Booking.com to get us a refund. It’s not worth the price. I would never stay at a property managed by “vacasa” again. Just noticed no smoke detector in the kitchen/living space

Location is the only aspect of this property we liked

Stayed in June 2025

Had to take out our own garbage or would be charged extra. Unit smelled like decaying rodents, water in the entire untivwas rusty even after letting it run. Blinds chain was broken. Ants every where. Television in living room would not operate with remotes. Texted customer service entire trip. They said they would send someone regarding the tv and the smell. No one EVER came. Left at 430am so I could go home and shower. The shower liner was filthy as well. Oh...was instructed to do all of the dishes before we left. I would and asked for my money back for at least one night. I was told by I assume AI that a ticket would be put in. I assume like the non response from staff that I will not see any kind of compensation. I use booking.com very often considering my income level. I do not make a lot of money so these getaways are very important to me and a big chunk of my expendable income. You might consider to start weeding out these properties that are poorly managed. Obviously they only care about the money they make and not the customers experience.

Nothing

Stayed in March 2025

Door facing the road didn’t have shade over the window

Short walk to the convention center

Stayed in October 2024

Washer , stove didn’t work , dusty everywhere , cobwebs everywhere , no contain in one of the windows so everybody could look inside

Good location

Stayed in September 2024

no clean dish towels, one dirty one in hall closet, no bath mats, no grab bars in deep tub/shower, no shades over light fixtures in bathroom, tv on dresser in master bedroom not plugged in (couldn't move heavy dresser to plug it in), living room lights had the smallest watt bulbs possible in them so unless you had the overhead lights on the lighting was terrible, no directions on how to use the thermostat, which we had a problem using and the "local team" was going to send someone over the next day, that didn't happen.

Beds were comfortable, walking distance to town, pool area was nice

Stayed in August 2024

I would strongly advise against staying at this Vacasa rental until several issues are addressed. It's disappointing to note that many of the problems highlighted in previous reviews remain unresolved, some dating back over a year. Upon arrival, we encountered numerous maintenance issues that significantly impacted our stay. The sink faucet sprayer was stuck, the garbage disposal malfunctioned, and the main blind in the living room was broken. Even the freezer was frequently jamming shut. Hygiene was another concern. The sheets in the master bedroom had noticeable creases, suggesting they hadn't been changed between guests. Furthermore, there were black hairs and stains on the pillows, necessitating that we wash the bedding ourselves before use. Basic amenities were also lacking. The kitchen was devoid of essentials such as a sponge, dishwashing soap, and adequate cleaning cloths—only one toilet paper was provided for a two-day stay. This is unacceptable given the premium price per night for a two-bedroom accommodation. Additional issues included a malfunctioning front door light that flickered like a strobe. Having rented properties through various platforms before, including Airbnb and Booking.com, I have reasonable expectations for cleanliness, functionality, and basic amenities. Unfortunately, this Vacasa rental fell far short of these standards. In conclusion, I cannot recommend this property until significant improvements are made in both maintenance and amenities. For the price charged, guests should expect a far more pleasant and functional experience.

Stayed in July 2024

Not working light on the patio, slippery bathtub, uncomfortable bed/pillows, noisy on the road location.

In close proximity to the park/lake, in walking distance to the town, nice swimming pool.

Stayed in June 2024

The water heater was not hot enough.

It was clean and close to walking distance to everything.

Stayed in April 2024

N/a

Everything

Stayed in April 2024

Hard to get into the door, fireplace didn't work, sink nozzle is broken so when you turn on the water it sprays you and the counter. The bathroom door trim wasn't tacked down. But the WORST PART.... ANTS all over the house. We actually stayed one night (out of 4) only because there was nowhere to get into that late at night. When I reported the issues we were told they would let the local team know. The next morning I called. We got a run around story. We evacuated and advise EVERYONE to avoid this place.

Cute place.

Stayed in March 2024

The tv's were not great. Would be nice to have smart tv's.

The location and ease of getting into unit was great.

Stayed in October 2023

On a main road.

Clean, size, pool

Stayed in September 2023

It needs more seating. It just has a tiny loveseat for a place that sleeps 6 people and two chairs for the table.

The location was great.

Stayed in June 2023

Cleanliness and location

Stayed in May 2023

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in August 2023