411 East Palm Canyon Drive, Palm Springs, CA 92262, United States
#100 of 146 hotels in Palm Springs
Guests' ChoiceBased on 1281 hotel reviews
7.9Cleanliness
8.0
Comfort
8.0
Location
8.8
Facilities
7.8
Staff
8.7
Value for money
8.1
Free WiFi
7.2
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End of dialog contentReviewed: 20 July 2025
Cynthia
United StatesRooms very outdated
Beds were comfortable and pool was clean
Stayed in July 2025
Reviewed: 17 July 2025
Jusnita
United StatesThe room the floors were filthy, and there were big dead water bugs every where, house keeping had to see them why they didn’t sweep them up is beyond me.
The Staff
Stayed in July 2025
Reviewed: 17 July 2025
Diana
United StatesJust wished the rooms had a microwave but not a deal breaker.
Theme, decor, and beds were comfortable.
Stayed in July 2025
Reviewed: 9 July 2025
Eric
United StatesCould have been a little cheaper
late pool hours
Stayed in May 2025
Reviewed: 6 July 2025
Christina
United StatesThe room was hot and muggy and the ac unit was out of date. The room didn't cool off until 3am. I paid more for the room than what it was worth in my opinion. The room had wallpaper peeling off and the women server at the pool was borderline harassing guests all day long. The bartenders and server Ritchie were all awesome though. If you come in the summer prepare to roast in the room. Good tiki themed hotel overall but the room was out of date.
The pool and the bar were great.
Stayed in July 2025
Reviewed: 30 June 2025
Regina
United StatesOur room had several defects. The deadbolt on our door didn’t work. The door frame and the door had a gap where light came through. The bathroom sink drains very slowly. The shower faucet is difficult to turn on. The handle sticks. The rooms are drab. The interior needs some work.
The grounds and the pool were excellent. The staff was very friendly, helpful. Ritchie who worked in the Reef Bar is a wonderful plus to the property. He hustled all the days to make sure people were taken care of! The pool and grounds are beautiful. That will bring me back.
Stayed in June 2025
Reviewed: 25 June 2025
Lesli
United StatesCeiling fan was broken Tub faucet was not working properly Air conditioner was super noisy
Location, pool with jacuzzi and great restaurants
Stayed in June 2025
Reviewed: 23 June 2025
Megan
United StatesThe rooms are somewhat updated but have very limited furniture.
Love the pool vibe!
Stayed in June 2025
Reviewed: 22 June 2025
Lauris
LatviaBeds were good but the room while being spacious seemed very basic and shower didn't wanna work as I wanted it to. Maintenance guys may wanna fix it. But it didn't bother me as I liked everything else outside the room.
Pool area, pool itself and a hotel vibe- Tiki, Hawaii, green and exotic. Very beautiful both in a daytime and at night with all the lights and fire torches on. Close drive to the strip of Palm springs. A good Mexican restaurant is right next to the hotel. And a cool Tiki bar too. Overall good value for the money.
Stayed in June 2025
Reviewed: 21 June 2025
Christopher
United StatesTiki Vibes
Stayed in June 2025
Reviewed: 17 June 2025
Lauren
United StatesVery friendly staff. Pool was great.
Stayed in June 2025
Reviewed: 7 June 2025
Judy
United StatesThe pool temp was very hot - for a hot day in Palm Springs
Stayed in May 2025
Reviewed: 28 May 2025
Jenny
United StatesHaving a pool, bar and restaurant on property. Nice grass area and very dog friendly.
Stayed in May 2025
Reviewed: 27 May 2025
Steph
United StatesIt’s a beautiful, vintage hotel with an incredibly friendly staff. The pool area is gorgeous and huge, with a nice lawn area for croquet or just hanging out. Plus it’s TIKI!!! What’s not to love 😄
Stayed in April 2025
Reviewed: 27 May 2025
Randall
United StatesRooms are clean but very much in need of a makeover. Carpet especially.
Nostalgia. Tiki Bar. Pool. History. Very comfortable bed. Fun atmosphere
Stayed in May 2025
Reviewed: 21 May 2025
Lesli
United StatesCheck in is super late. 4pm most of the day is gone.
Love the location and the amenities
Stayed in May 2025
Reviewed: 20 May 2025
Tim
United StatesEverything was fine
Room was nice with two queen beds and a good size TV. Everyone there seem respectful toward evening time when they were coming back from the pool not making a lot of noisy talking .
Stayed in May 2025
Reviewed: 13 May 2025
Kyles
United StatesN
All
Stayed in April 2025
Reviewed: 12 May 2025
Kat
United StatesOur room needed TLC, beds were old and not comfortable. Lucky we stayed only one night.
I love the whole tropical tiki vibe.
Stayed in May 2025
Reviewed: 3 May 2025
Kate
IrelandIncredible pool and surroundings.
Stayed in May 2025
Reviewed: 1 May 2025
Rebecca
United StatesOur sink faucet was a bit jacked up, so it was difficult to regulate between hot and cold water. Also, there was a leak under the sink that we hadn't noticed at first. Unfortunately, it soaked items that we had stowed down there to keep them out of the way.
The staff was friendly and efficient. The facility was easy to maneuver around, but the room numbers could be a bit larger as it was difficult to see them at nite. The pool area was very inviting and clean. Location was great.
Stayed in April 2025
Reviewed: 28 April 2025
Catherine
United StatesNo complaints
Our room was clean comfortable and spacious with a view of the gardens. Loved being so close to the pool without having to be on a ground floor. The pool temperature was perfect. The staff was extremely kind and helpful too!
Stayed in April 2025
Reviewed: 28 April 2025
Tanya
United StatesRooms were a bit dated
Cute themed hotel
Stayed in March 2025
Reviewed: 27 April 2025
Anne
United StatesCarpet was dirty. Shower handle difficult to use. Warm water was hit or miss depending on how many were using the water at the same time. I would prefer if people would not bring their dogs into the pool!?!
Pool area. Comfy bed. Close to downtown PS.
Stayed in April 2025
Reviewed: 25 April 2025
Aidan
AustraliaPrices at the bar varied which was confusing, bed wasn’t the comfiest but it was clean and tidy and had a great pool
Very friendly receptionist, great pool and not too far from shops
Stayed in April 2025
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