Booked a king got two queens. Some of the furniture needs replaced. Chair was tattered.Tv screen was dark. Just outdated.

Beds were comfortable

Stayed in April 2025

I believe this hotel was once a much nicer place to stay. Maybe new management or new owner. I get the impression there is an effort to get as much profit as possible for the least amount of expenditure. Very dirty carpets, walls peeling and dirty, black around the seams of the tub, desk chair that should have been thrown out a long time ago, broken floor tiles. Shower head replaced recently with a water saver. Horrible coffee! It looks like breakfast my have once been served but in it’s place was a room that was poorly stocked with expensive food items. There is a notice in the elevator advising you that room service is every seven days. If you need clean towels or linens you must bring your soiled items to the front desk for exchange. It is stated this is done to improve privacy and help the environment. While there is a chance this policy was listed somewhere in the booking process I did not observe it and don’t believe it is there. I believe this policy actually exists to minimize staffing which would then lead to greater profit. Very ingenious having you clean and maintain your own room. Please note; I don’t think the condition of the hotel is a reflection on the housekeeping staff. I suspect the hotel hires minimal staff and they do as well as they can given the circumstances. Rather, this is a reflection of management.

Nice location. Overall (surface)cleaning was okay. HVAC worked well and curtains closed completely. Like having a kitchenette. Check in was simple. Bed and pillows were comfortable

Stayed in November 2024

There was a really powerful air freshener -- or maybe fabric softener -- smell that I was allergic to, so my eyes were are red and gunky, and I was all stuffed up. The shower head was gross! It was covered in black, slimy mold.

The people were very friendly, it was easy to get to, and the bed was comfortable.

Stayed in October 2024

Breakfast

There wasn’t any breakfast

Stayed in January 2024

Old

Stayed in August 2023

Key cards didn’t work properly. Had to get them fixed twice, kitchen was dirty with used dishes and utensils, there was literally no parking. I had to pay the Hilton a few doors down to park there. As well as the cleaning staff the next morning literally cussed me out and argued with me because I forgot one thing in my room and had to go back in for it.

The man who checked me in was very friendly and helpful as we were late checking in due to traffic.

Stayed in August 2025

Not able to get into room. Mechanical issue. Allegedly, the entire hotel sold out no other rooms available. Have to request help anytime needing to enter room. Next day, the checkout clerk says lock worked fine yesterday. No apologies, no help. Poor customer service. Says we need to contact Booking.com with our issue, not the hotel. Will not return or recommend.

Location

Stayed in August 2025

The only negatives were the outside grill wasn't working, and someone put shampoo in the conditioner bottle in the shower, but it wasn't a big deal once we realize it.

The hotel is very comfortable, it's in a good location for our needs. The kitchen was well equipted. The wifi was very good.

Stayed in July 2025

I ordered double queen beds I got a king bed I ordered it because it had you know high ratings and just be a clean facilities and a pool and we got none of that dirty facilities no pool I mean really nothing nothing they say you can use their washers ordner dryers but didn't even offer you to be able to buy the soap powder and stuff they didn't they were out everything that you wanted they did not have

really nothing

Stayed in May 2025

The room could have been cleaner. It seemed to have been hastily wiped over. Predominantly, the cleanliness of the floors as well as accumulated dust in flat lying areas.

Staff was friendly and helpful. The rooms were a good size, and the appliances were extremely helpful for an extended stay.

Stayed in May 2025

I liked it all

Location was great and very clean hotel room

Stayed in February 2025

Very clean and nice people

Stayed in November 2024

Nothing . My experience was excellent

Friendly well mannered staff. Super nice and clean hotel .

Stayed in January 2025

Paid for a king bed and was given a full/queen Room smelled like stale smoke

Friendly front desk staff

Stayed in October 2024

Convenient and clean. We were given a room with kitchenette which was nice but we didn't need it for our overnight stay. No breakfast but we knew that. Would stay again.

Stayed in August 2024

It was in a great location for what we needed and the hotel is very comfortable.

Stayed in July 2024

There really wasn't anything I didn't like.

Loved the recliner in the room. Very comfortable. Working Air Conditioning is a big plus for me. Very friendly staff. Loved everything about it. Perfect for 2 handicapped people. Will definitely pick this place if we stay in the area again.

Stayed in April 2024

No hot water and my toilet would not flush and ran all night

The person at the front desk

Stayed in February 2024

It's looking a little tired, could do with a little Tlc

Location, staff are always amazing

Stayed in November 2023

The floor in the bathroom was a bit slick when using a cane. It tended to slide. For a disability room, the shower was a bit small, well actually the bathroom was a bit small, but we managed.

The room was nice and clean. Comfortable beds, the air conditioner worked properly which is very important to me. The staff was kind and friendly and went above and beyond trying to find us a shower seat. It was a wonderful stay and we will be back. Highly recommended.

Stayed in September 2023

The rooms they gave us keys for were occupied !

Nothing

Stayed in September 2023

We had to change rooms twice

It had a full kitchen microwave small stove dishwasher very nice

Stayed in April 2023

nothing

everything

Stayed in November 2022

Parking is very tight, and you’ll be out of luck if you’re towing anything like a Uhaul or camper. There are no side streets to park on so you run the risk of being towed when forced to park in neighboring lots.

Stayed in June 2023