Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. Illinois hotel reviews
  4. Joliet hotel reviews
  5. Reviews of Candlewood Suites - Joliet Southwest by IHG

Reviews of Candlewood Suites - Joliet Southwest by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1461 Rock Creek Blvd, Joliet, 60431, United States

#4 of 23 hotels in Joliet

Guests' Choice

Review Score

Based on 62 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    9.0

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Proximity to family

    Stayed in May 2025

  • Reviewed: June 5, 2025

    10
    Overall great experience and value.
    • Business trip
    • Solo traveler
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    At 7pm, parking space near the hotel entrance was filled.

    Cleanliness, convenience, quiet, friendly service.

    Stayed in June 2025

  • Reviewed: May 30, 2025

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like the fact that you had to pay for breakfast

    The room was wonderful

    Stayed in May 2025

  • Reviewed: May 27, 2025

    8.0
    Good
    • Leisure trip
    • Solo traveler
    • Studio King Suite - Communications Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Flying insects on the first floor. Looked like termites, not sure. Several in my bathroom and bed. No housekeeping service available. They only service occupied room every 7 days. They were nice enough to move me to another room.

    It was very appealing on the outside and inside. The staff was very nice

    Stayed in May 2025

  • Reviewed: May 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn't get into my room at first, had to get help from staff. Also noticed a gentleman leave my room before I went in there. I didnt bring it up to staff because I didnt know what was going on.

    The helpful staff and cleanliness.

    Stayed in May 2025

  • Reviewed: February 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Queen Suite with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The WiFi didn’t work for my son’s ps5

    Coziness and clean

    Stayed in February 2025

  • Reviewed: February 14, 2025

    10
    Good atmosphere. Pool was small. Jot tub was broken all 3 days.
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    They charged extra for pets. No where did it say they would charge when it is a pet friendly hotel.

    Breakfast was ok. Loved the waffles.

    Stayed in December 2024

  • Reviewed: January 20, 2025

    8.0
    Great stay , great value for nice clean rooms
    • Leisure trip
    • Family with young children
    • Studio Queen Suite with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub and pool area needed to be cleaned pool area opened at 6am there was still towels and trash from the night before

    I loved how clean it was and quiet it was. Great area great prices for the suites with the kitchenette was a plus!

    Stayed in January 2025

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is convenient and has a nice sports bar behind the 7/11 with a really good burger wings beer on tap and great customer service. Hotel staff made check in a breeze and the hotel is very clean and has all the amenities that you’d need with a restaurant (burger theory) and full bar. I stayed in a king suite with this being my second time staying here was coincidentally booked for the exact same room as my last stay. The bathrooms are clean and beds are comfy highly recommend.

    Stayed in December 2024

  • Reviewed: November 11, 2024

    9.0
    Pleasant overall
    • Business trip
    • Solo traveler
    • King Studio Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There was an odor in the room.

    Quiet and in good proximity to where I needed to be.

    Stayed in September 2024

  • Reviewed: September 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing I didn't like

    Very clean, bed was very comfortable, staff friendly and helpful, breakfast buffet was fabulous. Loved fire pit and pool.

    Stayed in September 2024

  • Reviewed: July 9, 2024

    8.0
    Don’t let the bad reviews run you off, see for yourself.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There were minor imperfections all of which were rectified.

    The hotel was nice and clean, everyone was friendly especially Alex. My first room on the first floor had some mold in the ceiling and Alex got us moved to the top floor expeditiously without question. The second room was excellent. The pond in the back was great as well as the fire pit. This place is not perfect like any other hotel but I will stay here again when I return. I let the reviews persuade me not to stay here at first but when I arrived at the location I chose instead it was horrid and we ultimately ended here which turned out to be a great decision.

    Stayed in July 2024

  • Reviewed: June 24, 2024

    10
    Great stay.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    The service and care of the receptionist when checking in.

    Stayed in May 2024

  • Reviewed: June 20, 2024

    9.0
    Good Traveler stop.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 2 nights

    Convenient to highway but otherwise nothing much interesting to walk to around hotel. Road construction at time we visited shut down some of the highway access ramps.

    Just a lace to sleep central to both Southern Chicago and Starved Rock where we hiked. Starved rock was worth a visit and was free. Place was clean and bed comfortable. There was a disturbance outside room between guests one night that went on a while.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio King Suite - Communications Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    No creamer for the in room coffee.

    Clean and new, easily accessible location. On-site bar and restaurant and walking distance to a sports bar. The option to have a kitchen for a longer stay. Very comfortable bed.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Beautiful clean hotel, room were extreamly nice and new.

    Stayed in June 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The walk to the room was long after checking in at the Holiday Inn. Didn't expect the $50 charge for incidentals

    The room was clean, staff was friendly

    Stayed in April 2024

  • Reviewed: January 6, 2024

    10
    It was very good overall! I enjoyed staying the rooms were very spacious!
    • Leisure trip
    • Travelers with friends
    • One-Bedroom with Transfer Shower - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    This is probably on the joint hotels fault, but the pool and hot tub could use some cleaning!

    It had a really nice restaurant, everything was clean and well kept !

    Stayed in January 2024

  • Reviewed: August 30, 2023

    10
    We like the place
    • Business trip
    • Couple
    • Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Very nice

    Cleaning

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Other than the room location's proximity to the loud exit door, very nice stay.
    • Business trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights

    My room, 112, was next to the entrance door to the floor. The closing mechanism was so loud that every time someone entered or left the floor, I heard the very loud bang of the door closing.

    Sparkling clean and comfortable. Thanks.

    Stayed in August 2023

  • Reviewed: June 15, 2023

    9.0
    Very nice hotel and I would stay here again.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I had to go through another linked hotel to check in and access the place I was staying.

    Very clean, room was spacious. I liked that hotel shared pool and could also pay extra to get breakfast.

    Stayed in June 2023

  • Reviewed: July 13, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio Queen Suite with Two Queen Beds - Communications Accessible
    • Stayed 7 nights
    • Submitted from a mobile device

    I didn't like the fact when arrived. You canceled my reservation after you took (1720 ) from my account. Then I had to call you and wait on hold 55 minutes So there fore, WITH REGRET WILL NOT BE DOING BUSINESS WITH YOU AGAIN!!!

    Stayed in July 2025

  • Reviewed: April 21, 2025

    6.0
    Beds were very comfortable as slept very well
    • Couple
    • Studio King Suite - Communications Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    No stir straws or lids for coffee cups

    Free coffee

    Stayed in April 2025

  • Reviewed: February 27, 2025

    5.0
    It was comfortable for the most part although there needs to be a few things fixed.
    • Leisure trip
    • Couple
    • Studio King Suite - Communications Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The housekeeper walked into our room unannounced. It was before our check out time. The elevator needs maintenance. The paper said 2023 for the inspection date.

    The location

    Stayed in February 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!