No free breakfast for the price we paid

Convenient location for the festival we went to & was able to check in early

Stayed in June 2025

Potholes in the parking lot and toilet did not flush well.

Quiet, comfortable

Stayed in June 2025

Need to clean the hallway and elevator carpet. Wash the windows

The room was very nice and spacious..

Stayed in May 2025

Excellent location!

Stayed in March 2025

Shower did not drain well. Formed a standing pool within 15 seconds. I was told that all the pillows were feather pillows and I am allergic to feather pillows.

Loved Pretty much everything. It was clean, it had a well equiped kitchen, and the staff were really helpful and friendly.

Stayed in December 2024

No breakfast

Location to shops and food.

Stayed in October 2024

The hotel is dated now and could use some updating in the lobby and hallways.

The staff was very courteous and helpful. The room was very clean and fresh. Very comfortable and low noise kevel.

Stayed in October 2024

Bigger beds but otherwise everything was great.

The location was perfect, the hotel was clean and had things we needed.

Stayed in August 2024

I found everything to be satisfactory, including the location.

Stayed in July 2024

The only thing we didn’t like is that the beds were so small. When I booked it, I thought the rooms had queen beds. So, sleeping was a little uncomfortable. Other than that I don’t have any other complaints. We enjoyed our stay.

It was clean, employees were nice, and it was around a lot of different restaurants/shopping areas.

Stayed in April 2024

My reservation confirmation indicates a total $158 tax included. I was charged $194. I mentioned it to the clerk at checkout and he assured me that I would be refunded within 48 hours, it's been 5 days and I have yet to be refunded.

Stayed in March 2024

There was an issue with the toilet tank float so we had to make sure the tank was full before we flushed the toilet.

We did not eat the breakfast. Went to IHOP.

Stayed in February 2024

I was told to pay a certain amount when I arrived but was charged something different. I was very clear when booking so there shouldn't be any discrepancy.

It was a very nice experience

Stayed in September 2023

I feel like the price is too high. I feel like they are price gauging because there is an event going on in the city (NASCAR race). I can understand a slight increase. the facility isn't worth $329 per night. I'm sure it is not just this hotel, they all do it. it is ridiculous.

location was great. Facility was clean.

Stayed in September 2023

The breakfast part until we understood getting our own and fixing our own in the room.

Location was great. Nice shopping area. Great choices for eating. Quite. Friendly. No breakfast served as it was extended stay, but able to buy breakfast sandwiches which was great to eat in room.

Stayed in August 2023

The room smelled musty and everything felt damp. We've only every experienced this in an oceanside hotel?? It was very weird.

The location was close to Children's Mercy Park, and I liked that we had a fridge, microwave, etc. The room was spacious. Staff was very friendly. We didn't partake in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice gym.

Stayed in September 2023

No breakfast for price of room

Location

Stayed in August 2023

A little dated and our room was damp. Carpet was kind of gross and the bathroom door and light switches needed a deep cleaning.

Location was decent for our needs. Parking was plentiful. Beds were super comfy and clean. Quiet room. Kitchen was great, clean and lots of space.

Stayed in July 2023

I requested a King Suite (which was quite nice) but the fan used to cool the bedroom didn’t work. Because I have terrible night sweats, I need cool/cold air to sleep, so my husband and I shared the hide a bed couch (not meant for two adults 😂)

Friendly staff and clean facilities

Stayed in May 2023

The plumbing in our room pertaining to the sink and bathtub was subpar… they were clogged so water puddled easily/quickly.

Vending kiosk, available games and misc items to borrow, the cleanliness, great supply of cooking utensils, FREE laundry services, ability to get clean towels and sheets when needed with no dispute, very helpful and friendly staff

Stayed in May 2023

Could've been cleaner

Staff friendliness

Stayed in February 2023

Potholes in parking lot.

Location and the friendly staff, especially the housekeeping staff. Very thorough.

Stayed in June 2025

I am writing to express my outrage and deep disappointment regarding a recent stay at your Candlewood Suites Kansas City location at 10920 Parallel Parkway, Kansas City, KS, on the night of Saturday, June 21, 2025. I booked this stay through Booking.com (confirmation 5214909287), and I have copied their customer service on this message as well so they are aware of the unacceptable conditions and my experience. I stayed in Room 333 and paid $326.79 for one night—an absolutely staggering price considering what I received in return. For context, I am an IHG member (Member #: 355915011) and a frequent traveler. Aside from a few Autograph Collection properties and the Trump Hotel in Chicago, this is the most I’ve ever paid for a one-night stay—and by far the worst value and experience I’ve ever had. The issues began immediately upon check-in. The Manager on Duty was shouting instructions from around a corner to the front desk clerk, making no attempt to address me personally. It was unprofessional and uncomfortable. It was obvious she was watching a screen or on her phone and had no time or respect for either me, the paying guest, or her own employee. Once in the room, things only got worse: The carpet was dirty and heavily worn. The room reeked of cigarette smoke, despite being labeled as non-smoking. A nasty, sticky residue was on the nightstand, which had clearly not been cleaned. At 4:00 AM, the fire alarm went off because a staff member burned something in a toaster oven. The overall condition of the room and property was disgusting, neglected, and wholly unacceptable. I stayed there only because I had to pick up my son from the airport at 12:45 AM and was too exhausted to safely drive an hour home. I expected at least a clean and quiet place to rest. Instead, I regret every dollar I spent. I’ve stayed at the Ritz-Carlton for less money—and the contrast couldn’t be more extreme.

Absolutely nothing.

Stayed in June 2025

No down side

Facility is showing it's age may need some upgrades in next few years. Clean and comfortable. Nice gym.

Stayed in May 2025