7.9

Reviews of Cannery Row Inn 2 stars

200 Foam Street, Monterey, CA 93940, United States

  • Lisa

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    You’re paying for the location & partial ocean view. Nothing spectacular about the room. It’s old & worn with a coat of paint. The chair was dirty with multiple tears.

    Hundreds of seals set up at the nearby beach and bark 24/7. Gets old while you’re trying to sleep.

    Property response:

    Thank you for sharing your feedback. We're glad you appreciated our location and the ocean views—it’s one of the things our guests love most. That said, we're sorry to hear the room didn't meet your expectations. We understand how important comfort and cleanliness are, and we'll be sure to address the condition of the chair and any maintenance issues with our team. Regarding the seals, they are definitely a unique part of our coastal setting, but we understand the noise can be a challenge for light sleepers. Your comments help us improve, and we truly appreciate you taking the time to share them.

    Thank you for sharing your feedback. We're glad you appreciated our location and the ocean views—it’s one of the things our guests love most. That said, we're sorry to hear the room didn't meet your expectations. We understand h… Show more

    Cannery Row Inn
    2 September 2025
  • Margaret

    Reviewed: 2 September 2025 · Stayed in June 2025

    Verified review
  • Buda

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The bed was comfortable. The location was good.

    There was an unexpected $15 charge for parking. Bath tub didn't have a bath mat so the tub was slippery when showering. No chair or table in the room. Front office didn't open until 8:00 a.m.

    Property response:

    Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the comfortable bed and convenient location—those are definitely highlights for many of our guests. We sincerely apologize for any inconvenience caused during your stay. We understand how important clear communication is, and we’ll be reviewing how the parking fee is presented during booking to ensure there are no surprises. We’ve also noted your comments about the bath mat, furniture, and office hours. Your input helps us identify where we can improve, and we truly appreciate it. We hope to have the chance to welcome you again and provide an even better experience.

    Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the comfortable bed and convenient location—those are definitely highlights for many of our guests. We sincerely apologize for any inconvenience caused du… Show more

    Cannery Row Inn
    1 September 2025
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  • John

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Eryn

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Location is close to beaches and restaurants. Parking on site.

    Room had a bad smell, carpet was old and dirty. Mattress was uncomfortably thin and squeaky. Room phone didn’t work. Sink was backing up. When we requested more towels, they didn’t come when we asked for them in the morning but instead they knocked on the door and called us twice at 9 pm when we were sleeping to bring towels.

    Property response:

    Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our convenient location and on-site parking. However, we’re very sorry to hear about the issues you experienced during your stay. The condition of your room and the delay in service you described do not reflect the standards we aim to uphold. Please know that we take your comments seriously and will be addressing each of the concerns with our housekeeping and maintenance teams. We truly value your input and hope to have the opportunity to provide you with a much-improved experience in the future.

    Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our convenient location and on-site parking. However, we’re very sorry to hear about the issues you experienced during your stay. The condition of your… Show more

    Cannery Row Inn
    30 August 2025
  • Anonymous

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    It was clean

    The bed was very uncomfortable. There was a bad odor in the room upon entry. You received 1 towel and not one thing extra. A very basic room for overnight use and leave.

    Property response:

    Thank you for your feedback. We’re glad to hear you found the room clean, but we’re sorry that the bed comfort and room odor impacted your stay. We also regret that the amenities didn’t meet your expectations. Your comments help us identify areas where we can improve, and we’ll be sure to share them with our team. We appreciate you staying with us and hope to have the opportunity to provide a better experience in the future.

    Thank you for your feedback. We’re glad to hear you found the room clean, but we’re sorry that the bed comfort and room odor impacted your stay. We also regret that the amenities didn’t meet your expectations. Your comments help us identify… Show more

    Cannery Row Inn
    30 August 2025
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  • Tamara

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Stephanie

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Very good location. Useful to be able to have parking on site.

    We had to pay extra for the parking, which we didn’t have to pay for at the other hotels we stayed at.

    Property response:

    hank you for your feedback! We're glad to hear you enjoyed our location and found the on-site parking convenient. We understand that parking fees can be unexpected, and we always aim to be transparent about any additional costs during the booking process. We appreciate your input and will take it into consideration as we continue to improve our guest experience. We hope to welcome you back in the future!

    hank you for your feedback! We're glad to hear you enjoyed our location and found the on-site parking convenient. We understand that parking fees can be unexpected, and we always aim to be transparent about any additional costs during t… Show more

    Cannery Row Inn
    28 August 2025
  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Resonable price,location

    Property response:

    Thank you for your review! We’re glad to hear you found our pricing and location to your satisfaction. We hope to welcome you back on your next visit!

    Cannery Row Inn
    28 August 2025
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  • Anabela

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Ryan

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The location was perfect. Easy access to everything and walkable routes. The property itself didn’t feel too crowded and the room was nice.

    N/A

    Property response:

    Thank you so much for your kind review! We're thrilled to hear that you enjoyed the location and found everything easily accessible. It's great to know the room and overall atmosphere met your expectations. We hope to welcome you back again soon!

    Thank you so much for your kind review! We're thrilled to hear that you enjoyed the location and found everything easily accessible. It's great to know the room and overall atmosphere met your expectations. We hope to welcome you ba… Show more

    Cannery Row Inn
    26 August 2025
  • Mary

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    There was ice cream from the previous guest, 2 cartons. Need space for my ice packs.

    Property response:

    Thank you for your feedback, and we sincerely apologize for the oversight with the freezer. We understand how important it is to have space for your items, and we’ll be sure to remind our cleaning team to check the fridge and freezer more thoroughly moving forward. We appreciate you bringing this to our attention and hope the rest of your stay was enjoyable!

    Thank you for your feedback, and we sincerely apologize for the oversight with the freezer. We understand how important it is to have space for your items, and we’ll be sure to remind our cleaning team to check the fridge and freezer more t… Show more

    Cannery Row Inn
    26 August 2025
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  • Morales

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Christina

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Great location

    Nothing

    Property response:

    Thank you!

    Cannery Row Inn
    23 August 2025
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  • Brian

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Staff helped with fixing television.

    Bathroom light was filthy, refrigerator was noisy, due to the location of our room we could hear the elevator in operation, no instructions on how to use the TWO remotes for the TV and the bath gel was difficult to rinse off due to low water pressure.

    Property response:

    Staff helped with fixing television. Bathroom light was filthy, refrigerator was noisy, due to the location of our room we could hear the elevator in operation, no instructions on how to use the TWO remotes for the TV and the bath gel was difficult to rinse off due to low water pressure.

    Staff helped with fixing television. Bathroom light was filthy, refrigerator was noisy, due to the location of our room we could hear the elevator in operation, no instructions on how to use the TWO remotes for the TV and the bath gel was d… Show more

    Cannery Row Inn
    21 August 2025
  • Sheryl

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Close to everything. Clean and comfortable room.

    Property response:

    Thank you so much for your kind words! We're happy to hear you enjoyed the clean and comfortable room, and that our location worked well for you. We hope to welcome you back again soon!

    Cannery Row Inn
    20 August 2025
  • Iris

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Location

    Noise, rude people staying at property, room was expensive and outdated with a broken lamp etc price has gone up & now charged for parking. Hotel is old & dated.

    Property response:

    Dear Iris Thank you for your honest feedback. While we're glad you appreciated our location, we’re truly sorry to hear that other aspects of your stay fell short of expectations. We understand how disappointing it can be when noise, maintenance issues, or guest behavior impacts your experience. Your comments regarding the lamp and room condition have been shared with our team for immediate attention. We also recognize that pricing and added parking fees can be frustrating, and we strive to offer fair value while continuing to improve the property. We appreciate you bringing these concerns to our attention and hope you’ll consider giving us another chance in the future. Sincerely, Cannery Row Inn

    Dear Iris Thank you for your honest feedback. While we're glad you appreciated our location, we’re truly sorry to hear that other aspects of your stay fell short of expectations. We understand how disappointing it can be when noise, ma… Show more

    Cannery Row Inn
    18 August 2025
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  • Richard

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Jaimmie

    Reviewed: 15 August 2025 · Stayed in May 2025

    Verified review
  • Terry

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Smyth

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Cheaper and close to the water

    Property response:

    Dear Smyth, Thank you for your feedback! We're glad you found our location convenient and close to the water, and that we could offer a more affordable option in the area. We hope to welcome you back again soon! Best regards, Cannery Row Inn

    Dear Smyth, Thank you for your feedback! We're glad you found our location convenient and close to the water, and that we could offer a more affordable option in the area. We hope to welcome you back again soon! Best regards, Cannery … Show more

    Cannery Row Inn
    13 August 2025
  • Mary

    Reviewed: 12 August 2025 · Stayed in June 2025

    Verified review
  • Bryanne

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    cleanliness and location

    plumbing was loud

    Property response:

    Dear Bryanne M, Thank you for your feedback. We're glad you enjoyed the cleanliness of the room and our convenient location. We apologize for the issue with the plumbing noise and will have our maintenance team look into it. Your comments help us improve, and we appreciate you bringing this to our attention. We hope to welcome you back for an even better stay next time! Best regards, Cannery Row Inn

    Dear Bryanne M, Thank you for your feedback. We're glad you enjoyed the cleanliness of the room and our convenient location. We apologize for the issue with the plumbing noise and will have our maintenance team look into it. Your comm… Show more

    Cannery Row Inn
    11 August 2025
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  • Robert

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    I agree with the staff that it is all about comparison to others, nevertheless the place is quite

    Property response:

    Thank you for your feedback. We appreciate your thoughtful perspective and are glad to hear you found the property quiet — that’s something many of our guests truly value. It’s true that experiences often come down to comparisons, and we’re always striving to improve based on the insights our guests share. Your input is important to us, and we hope to welcome you back for an even better stay in the future. Best regards,

    Thank you for your feedback. We appreciate your thoughtful perspective and are glad to hear you found the property quiet — that’s something many of our guests truly value. It’s true that experiences often come down to comparisons, and we’r… Show more

    Cannery Row Inn
    10 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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