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  5. Reviews of Canopy By Hilton Boston Downtown

Reviews of Canopy By Hilton Boston Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

99 Blackstone Street, Boston, MA 2109, United States of America

#3 of 93 hotels in Boston

Guests' Choice

Review Score

Based on 635 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 16, 2024

    10
    Comfortable surroundings!
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and great location

    Stayed in April 2024

  • Reviewed: May 15, 2024

    10
    Great Hotel in the wonderful city of Boston
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    For a brand-new hotel in the 21st century you would think that it would have gone paperless instead of having to rely on cardboard bits of paper to show that you’ve paid for breakfast.

    Location and modern hotel with large clean spacious rooms and large modern bathroom.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Good quality hotel in an excellent location.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 5 nights
    • Submitted from a mobile device

    Excellent location

    Stayed in April 2024

  • Reviewed: May 7, 2024

    10
    A luxury stay at an affordable price!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    I can't think of a single thing we didn't like.

    This is by far one of our favorite hotels. Beside being clean, friendly, and a fantastic location, The layout and use of space in the rooms creates a comfortable sense of logic. The refillable shampoos, conditioners and other provided amenities are high end and I appreciate the reduced waste (no small single use shampoo bottles to throw in the landfills). The full size hair dryer cannot be understated either. I hate having to lug mine with me because they're usually tiny, weak and always suck your hair in the back! Ouch! The night light in the bathroom is an excellent touch! Refillable water stations right outside our room, Espresso machine in room, etc. all add up to a really comfortable stay. Thank you for thinking of these details. Also, a shout-out to the beautiful "Rose" restaurant on the second floor. Wow, what a great view! The food was delicious, the service attentive and friendly, and the ambiance so inviting. We will always stay here when in Boston and will look for a Canopy where ever we go.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premium King Room - Hearing Access
    • Stayed 3 nights

    Excellent location.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Simply wonderful!

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Great spot and comfy sleep in a clean room.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. Parking in Boston is often pricey and not as easy as other places; the hotel has limited control over that.

    Clean comfortable room with all the essential amenities. Friendly, professional, helpful staff. Safe parking nearby. Thank you!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great location!

    Stayed in March 2024

  • Reviewed: April 29, 2024

    8.0
    Yummy Stay in Boston
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The interior design of the room is impressive, the on-site restaurant is great! We enjoyed our dining experience with Rose so much. The food is excellent, the staff are very friendly, and the location is good.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    We will go again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything

    Location

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    it was a pleasure to stay there.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Beautifully done. well maintained. clean very nice staff. will definitely stay there again.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Stylish property , a good centrally based property to most attractions.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No ironing board or iron in the room.

    The interior decorating of the property was beautiful. Central location lots of eating options and a good mid point base to attractions.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Excellent hotel, very clean, great breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location, atmosphere

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    quick trip always stay here 10 times a yr the Staff is A+ and the location too ❤️
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    the staff are awesome❤️

    Stayed in January 2024

  • Reviewed: March 28, 2024

    9.0
    Great location to enjoy Boston
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We picked up a rental car at Logan Airport but driving to the hotel I realized there was no real signage at street level to call out where the hotel/hotel entrance is at. There's a big carpet out front with the name, but you can't read it with cars out in front. Signage at the top of the building is easy to see at a distance when you're walking around, just not when you're driving in from the airport...you see the name of the valet service instead.

    Location was perfect, rooms were well laid out, everyone was very friendly

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Juan at the front desk was great. Had lots of tips to make our short couple of nights there worth it. We will. Be back h
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 2 nights
    • Submitted from a mobile device

    What’s not to like about this place

    Great location. Clean. Great staff. Nice view of the city. Beautiful decor.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nice room and quiet.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect, and the beds were so fluffy and comfy! The location was nice, but parking was a bit of a hustle. Everything was super clean and organised and spacious!

    Stayed in February 2024

  • Reviewed: February 28, 2024

    10
    Wonderful hotel in the heart of Boston’s attractions.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. We’ll be back.

    Great location- hotel is new and very well designed. In the heart of activities but also quiet. Love the icemakers, Nespresso in rooms, luggage unit in rooms. EV charging in garage next door. This is my go to Boston Hotel.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Loved the location, comfortable community spaces and the restaurant on site is bonus.
    • Leisure trip
    • Family with young children
    • King Room - Hearing Access
    • Stayed 3 nights

    Sheets are a little rough but the bed and pillows are comfortable.

    Grounds and decor are beautiful. Location is fantastic with easy walking access to local restaurants and the market and the subway.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Perfect location to visit Boston.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I can’t think of anything I did not like.

    Great location and beautiful hotel. I also thought the hotel was very secure.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Enjoyed location and short taxi from airport.
    • Leisure trip
    • Couple
    • Premium Queen Room with Two Queen Beds and City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Clean and modern. Comfortable rooms. A quick 15 minute taxi from Airport for about $25 - not bad at all. We would highly recommend this hotel. However, the Restaurant is a bit over rated. The restaurant does not offer bread at dinner - it is not offered and they have none to buy. There are no side dishes of vegetables (not much in the way of vegetables on the menu). Hotel breakfast, if included, is an ok deal, but otherwise be prepared for $25 breakfast entrees, $5 coffee, $8 orange juice. It’s all excellent, but welcome to the $40 to $50 breakfast per person.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Very clean and excellent location,gorgeous view,staff is good in general but some of them are a bit dry.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    I was there got two nights but the experience was okay
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I think it was too pricy.

    The location is close to several eateries.

    Stayed in January 2024

Showing 1 - 25

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