8.8

Reviews of Captain Whidbey 3 stars

2072 West Captain Whidbey Inn Road, Coupeville, WA 98239, United States

  • Darren

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Location and Renovated Historic Facilities. The common lounges, bar and restaurant.

    The grounds around some of the annex buildings had construction materials and / or storage materials left out in an untidy manner, which made an aspect of the grounds seem messy.

  • Emily

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Freefield

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Bed was comfortable, and staff are very nice and helpful.

    Lodge room is so poorly lit that we needed our headlamps for everything except brushing teeth. Lodge room is so very tiny for two people. Must move sideways on far side of bed and to get around the sink. Only one side of bed has a night stand; if that were only issue, we wouldn’t mention it. Drom outside the room, the doorknob does not turn enough that the door can be closed quietly; it should work as well as it does from inside the room. I assume staff have noticed this. This means tha, during the night, when one person goes to use the bathroom, the noise wakes the other person. Finally, the tasting menu was uneven. Some dishes were worthy; others were disappointing.

    Property response:

    Thank you for the great feedback. We are glad that the staff was great and the bed cozy! We will be happy to look into the door handle issue and have our maintenance team look into it. Thank you for mentioning it!

    Captain Whidbey
    26 August 2025
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  • Anonymous

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The location and setting was amazing. The staff were super helpful and very accommodating. The onsite restaurant was delicious and had lots of vegetarian options for us. The yoga room was a nice amenity.

    I wish there was an outdoor ahower next to the sauna.

    Property response:

    Thank you! We appreciate the feedback! We are glad you enjoyed the staff and restaurant. We agree on the outdoor shower and can't wait for an upgraded sauna area hopefully coming soon! Thank you!

    Captain Whidbey
    26 August 2025
  • Susan

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Beautiful, awesome.

    Property response:

    Thank you, Susan! We are thrilled you had such a great stay. Cheers!

    Captain Whidbey
    26 August 2025
  • Susan

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Very relaxing and scenic. We had a great dinner in the restaurant. The coffee bar was also very good.

    Shower was dimly lit. The weather was exceptionally warm, a ceiling fan would have been nice. The walls were thin. Earplugs should be recommended.

    Property response:

    Thank you, Susan! We are glad you had a relaxing stay, and enjoyed your time in the restaurant and espresso bar! Thank you for the feedback on the room, we appreciate hearing things from the guest perspective, as this helps us hone in on what changes we can make to make things as wonderful as we can. We have earplugs at the desk, and absolutely can make our guests more aware! Thank you again for letting us know, and we hope you have a great rest of your day. Cheers!

    Thank you, Susan! We are glad you had a relaxing stay, and enjoyed your time in the restaurant and espresso bar! Thank you for the feedback on the room, we appreciate hearing things from the guest perspective, as this helps us hone in on wh… Show more

    Captain Whidbey
    19 August 2025
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  • Pat

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Unique accommodations. Beautiful location. Lots of things to do on site.

    Property response:

    Thank you, Pat! We are glad you had such a wonderful stay! We hope you can come visit again soon. Cheers!

    Captain Whidbey
    13 August 2025
  • Emily

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    The property is very pretty and felt like summer camp

    The road noise, the paper thin walls, the extremely hard-as-rock bed, the super squeaky wooden decking so you felt like you’d wake all the other people if you left early, the unprofessionalism of the front desk staff. The guy was eating pizza as he checked us in.

    Property response:

    Hello Emily, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. We take comments like yours seriously, as they help us identify areas where we need to improve. We apologize for the noise issues and the discomfort you experienced with the bed. Regarding the check-in experience, we agree that professionalism is essential and will be addressing this directly with our staff to ensure a higher standard of service moving forward. Your feedback is invaluable, and we appreciate you bringing these matters to our attention. We hope you’ll consider giving us another opportunity in the future to provide a much better experience. Thank you again, and we hope you have a great rest of your day!

    Hello Emily, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. We take comments like yours seriously, as they help us identify areas where we need to improve. … Show more

    Captain Whidbey
    11 August 2025
  • 7.0 Good
    Ivana

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
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  • Jennifer

    Reviewed: 5 August 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    View nice-appreciated the lobby being open 24/7 since the room had no indoor seating options-only beds. Liked the nice porch chairs and all th outdoor seating options in both areas-lagoon and Penn Cove. I really liked the in room coffee option of pour over, vs having those annoying pod machines. Real half n half was also a nice touch.

    For the price paid-the bathroom tiled/grout were in need of repair. The bathroom/shower room just needed a little sprucing up. Had to ask for cream and there were no napkins out with the coffee service

    Property response:

    Thank you for your thoughtful review! We are glad you had a nice stay and appreciate the feedback. We are always happy to know the places where we hit the mark, such as our new pour-over coffee service, along with knowing places that might need an extra bit of love around property. Thank you for spending the time to let us know, and we will be happy to pass on to our management team. We hope to have you back again!

    Thank you for your thoughtful review! We are glad you had a nice stay and appreciate the feedback. We are always happy to know the places where we hit the mark, such as our new pour-over coffee service, along with knowing places that might … Show more

    Captain Whidbey
    4 August 2025
  • Nicholas

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    From the moment that you pull up to this location and enter through the very beautiful unique entrance, you know that the stay is going to be special. The grounds around the hotel are spectacular as well as the amenities. Being able to sit by a fire pit and watch the sun go down over the water was an incredible moment to have as was being able to get coffee and sit in the sauna the next day.

    The food in the restaurant was fantastic as were the drinks. However, some of the staff were not the friendliest, and there was a lot of confusion about who can eat at the restaurant and who could not that kind of ruined the vibe of having dinner there on location.

    Property response:

    Hello Nicholas! Thank you for your kind words, we love that you had such a wonderful experience with us here at Captain Whidbey. We also appreciate you letting us know about your time in the restaurant and with staff. We strive for everything to be easy and straightforward for our guests, with great service, and are sorry this wasn't the experience you had. We will pass this on to management, thank you again!

    Hello Nicholas! Thank you for your kind words, we love that you had such a wonderful experience with us here at Captain Whidbey. We also appreciate you letting us know about your time in the restaurant and with staff. We strive for everyth… Show more

    Captain Whidbey
    14 July 2025
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  • Fai

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
  • Allie

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review

    Fun, wonderful location, great staff.

    Property response:

    Thank you, Allie!! We loved having you, and hope you can visit again soon. Cheers!!

    Captain Whidbey
    7 July 2025
  • Anonymous

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review
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  • Tolpa

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    The first night was a nightmare. A guest had a breakdown of some sort and we could not sleep as all the racket was outside our room. There were two sheriffs and three medics talking loudly in the middle of the night. Unfortunately, the receptionist was not interested in discussing the incident because she may have to offer a discount. Second night was loud to begin with since it was raining, the guests were gathered in the reception area directly below our room. It slowly quieted down and we were able to get some rest.

  • Meital

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Dean

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    The room and the lagoon setting were marvelous.

    Wait service at the restaurant seemed puzzled by simple issues and requests - and the flow of service seemed haphazard, with a 30 minute wait for the appetizer, which the server hadn't seemed to be aware of. A notice that one of our party was a pescatarian resulted in a dish served with pork belly.

    Property response:

    Hello Dean! We are glad you enjoyed your stay in the Lagoon. We will pass along your experience in the restaurant to management, that is not typical, but we are always looking for ways to improve. We take dietary requests seriously in the kitchen, and are disappointed that this happened. Thank you for letting us know!

    Hello Dean! We are glad you enjoyed your stay in the Lagoon. We will pass along your experience in the restaurant to management, that is not typical, but we are always looking for ways to improve. We take dietary requests seriously in the k… Show more

    Captain Whidbey
    2 July 2025
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  • Skartvedt

    Reviewed: 19 June 2025 · Stayed in May 2025

    Verified review
  • Jeff

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Very nice log cabin. Rustic but nice.

    Property response:

    Thank you Jeff!

    Captain Whidbey
    18 June 2025
  • Nicole

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
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  • Kevin

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review
  • Coleen

    Reviewed: 11 June 2025 · Stayed in May 2025

    Verified review

    Soooo much charm and the ppl who work there outstanding!. Restaurant was yummy

    Little on the pricey side and can here neighbors, but this would not prevent me from coming back

    Property response:

    Thank you Coleen! We are glad you had a great time! We hope you have an amazing rest of your day, and can come see us again. Cheers!

    Captain Whidbey
    17 June 2025
  • Madeline

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review

    So relaxing and beautiful in nature

    Property response:

    Thank you, Madeline! We are glad you were able to relax, and hope to see you again! Cheers!

    Captain Whidbey
    17 June 2025
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  • Robin

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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