Reviews of Studio 6 Carlsbad CA 4 stars
5010 Avenida Encinas, Carlsbad, 92008, United States
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThere was no breakfast,
The tv didn’t work, then the bed in the room was soaked with urine
Dear Guest, Thank you for sharing your feedback with us. We are truly sorry to hear about the issues you faced during your stay, including the lack of breakfast, the non-functional TV, and the unacceptable condition of the bed. Please be assured that we are taking immediate steps to address these concerns, including inspecting the room and retraining our staff to prevent such occurrences in the future. We value your feedback and would like to assist you further. Please feel free to reach out to us directly at ota.escalations@oyorooms.com for any additional support you may need. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Warm regards, Team OYO
Dear Guest, Thank you for sharing your feedback with us. We are truly sorry to hear about the issues you faced during your stay, including the lack of breakfast, the non-functional TV, and the unacceptable condition of the bed. Please be a… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewLocation is great. The hotel is very quiet & the staff is wonderful.
The sofas in the living room area are dirty. I have to bring my own king size sheet from home to sit on it. Also, there are baby roaches in the kitchen. I seen them every time I stay there. I think this will be my last trip to this hotel.
Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the cleanliness of the sofas and the presence of roaches affected your stay. We understand your decision to consider this your last trip to our hotel, and we're truly sorry to hear that. Please know that we are taking immediate action to address these issues with enhanced cleaning protocols and pest control measures. We would appreciate the opportunity to discuss this further and regain your trust. Please feel free to reach out to us at ota.escalations@oyorooms.com. Thank you for your feedback, and we hope to have the chance to serve you better in the future. Team OYO
Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the cleanliness of the sofas and the presence of roaches affected your stay. We understand your decision to consider… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewIt’s beautiful on the outside but as soon u get checked in the nightmare begins from walking down the halls on the 3 floor smelled we got to our rooms and they smelled really bad and to mention the had the windows fully open where there was no screens and as we looked around there was dead roaches everywhere and in the fridge
The rooms was disgusting and had roaches and things hardly worked and one of our rooms the toilet had to be flushed manually
Dear Guest, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and the issues you encountered during your stay. Your description of the cleanliness and maintenance problems, including the presence of roaches and malfunctioning amenities, is deeply concerning to us. Please rest assured that we are taking immediate action to address these issues. We are increasing our pest control measures and conducting thorough inspections to ensure our rooms meet the highest standards of cleanliness and comfort. Additionally, we are retraining our staff to enhance their attention to detail and service quality. We understand your disappointment and would like to invite you to give OYO another chance in the future, once these improvements have been made. Your satisfaction is our top priority, and we are committed to providing you with a better experience. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us at ota.escalations@oyorooms.com. Thank you for bringing these matters to our attention. Sincerely, Team OYO
Dear Guest, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and the issues you encountered during your stay. Your description of the cleanliness and maintenance problems… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewClose to legoland
Lots of cachroaches. No shampoo. Bed is off smell.
Dear Guest, We are deeply sorry for the inconvenience you faced during your stay. We understand that encountering issues such as cockroaches, lack of shampoo, and an unpleasant bed odor is unacceptable, especially given the price point. Please be assured that we are taking immediate steps to address these concerns. Our team is working closely with the hotel to implement pest control measures and improve room amenities. Your feedback is invaluable to us, and we are committed to making your next stay more comfortable. If you have any further concerns or need assistance, please feel free to reach out to us at ota.escalations@oyorooms.com. Thank you for bringing this to our attention. Team OYO
Dear Guest, We are deeply sorry for the inconvenience you faced during your stay. We understand that encountering issues such as cockroaches, lack of shampoo, and an unpleasant bed odor is unacceptable, especially given the price point. Pl… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewRoom was big and clean, It came with a sleeper couch and a king size bed. Big fridge and sink. Stove to heat up food. The a/c was amazing. No weird smell
The glass shower doors wouldnt close
Dear Vasquez, Thank you for the fantastic review! We're glad you enjoyed the spacious room and amenities. We’ll look into the issue with the shower doors to make sure everything works perfectly for future stays. Best regards, Studio 6 Carlsbad, CA
Dear Vasquez, Thank you for the fantastic review! We're glad you enjoyed the spacious room and amenities. We’ll look into the issue with the shower doors to make sure everything works perfectly for future stays. Best regards, Studio 6 C… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe outside was nice.
The air conditioner did not work 1st day in 2 rooms after moving to the second and no other rooms available, we had to sleep with the window open listening to the freeway all night. Needless to say, we did not sleep. furniture has stains and torn fabric, people living in the parking lot motorhomes.. stains on the carpet room and hotel and rooms has a bad oder. No hot water on 1st day. torn screen for the window drapes. not attached pillows is like a big hard ball unusable. No light bulb in lamp. No coffee pot asked the front desk and they said none available because people take them and I hat they were waiting for order to come in.. stucco in bath room was unfinished. The purpose of a hotel is to accommodate a temporary comfortable living space, for travelers while vacationing or for special occasions. NEEDLES TO SAY THIS WAS NOT A PLEASANT STAY.WOULD NOT RECOMMEND OR EVER COMING BACK. I DESERVE A FULL REFUND! NOT ACCEPTABLE.
Dear Tracy, Thank you for your detailed feedback. We sincerely apologize for the multiple issues you encountered during your stay. Your comments have been shared with our management team to ensure improvements. We regret your experience did not meet expectations and appreciate your honesty. Sincerely, Studio 6 Carlsbad, CA
Dear Tracy, Thank you for your detailed feedback. We sincerely apologize for the multiple issues you encountered during your stay. Your comments have been shared with our management team to ensure improvements. We regret your experience did… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything
Perfect
Dear Guest, Thank you for your wonderful review! We are thrilled to hear that you had a perfect experience with us. Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back for another great stay. Warm regards, Studio 6 Carlsbad, CA
Dear Guest, Thank you for your wonderful review! We are thrilled to hear that you had a perfect experience with us. Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. We look… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe kitchenette was handy and the free parking was very nice. Nice refrigerator and good AC.
The staff was not helpful, the facilities were broken down (ice machine, washing machines, dryers, drapes were all broken). They advertise zen “hot breakfast” but there is none. They don’t have basics like soap, shampoo, conditioner or replacement towels. Not all the lights worked either.
Dear Guest, Thank you for sharing your feedback with us. We're glad to hear that you appreciated the kitchenette, free parking, refrigerator, and AC during your stay. However, we're truly sorry for the inconveniences you faced with our staff and facilities. We understand how frustrating it must have been to encounter broken amenities and the absence of a hot breakfast. Please rest assured that we have notified our maintenance team to address the broken facilities, and we are working on improving our staff training to enhance guest experience. We are also reviewing our inventory to ensure that basic amenities are always available for our guests. If you have any further concerns or need assistance, please feel free to reach out to us at ota.escalations@oyorooms.com. We hope to have the opportunity to serve you better in the future. Warm regards, Team OYO
Dear Guest, Thank you for sharing your feedback with us. We're glad to hear that you appreciated the kitchenette, free parking, refrigerator, and AC during your stay. However, we're truly sorry for the inconveniences you faced with our sta… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewIt was close to my home. It was a staycation for my wife and I. We are both physically disabled. If we needed anything we may have forgot, we could go home to get it.
This hotel was the previously the Hyatt House. Which was a high end hotel accommodations for business travel. I am a local. I've been in this region of Southern California for nearly 40 years. This was a staycation for my wife and I. We celebrated our wedding anniversary and birthdays. We thought because of the previous history of the hotel it be a nice facility. I walked around the grounds of the facility. There was dog feces all around the property. The pool and spa abscent of water, not working. The breakfast room had old furniture stored in the area. The room had a kitchenette. I could not use the dishware and pots and pans to cook because they were dirty. The room furniture had rips in it. There was some brown goot on the wall. There was duck tape hanging from the ceiling. There was no breakfast or continental breakfast. The property owners parked their car and truck in the ADA parking spaces (they didn't have a disability placard). Guest at the hotel that require ADA parking spaces due to their disability could not use the parking space. The back of the facility with trash and various items from the hotel. There was trash around the grounds. Carlsbad is one of the wealthiest areas in San Diego County. It is the location for Lego Land, The Flower Fields, The GEM Institute. It a short distance to Sea World, The San Diego Zoo, The Safari Park, Balboa Park etc.... Due to our physical disabilities, I requested through booking.com a ground level room. I received an email stating my request was granted. However, when I checked into the hotel, the representative stated that they never received the request.
Dear Evelyn, Thank you for taking the time to share your detailed feedback. First and foremost, we’d like to wish you and your wife a happy anniversary and birthday. We sincerely regret that your stay did not reflect the special occasion it was meant to be. We're truly sorry to hear about the issues you encountered—from the condition of the room and property to the concerns around accessibility and ADA parking. Your experience does not meet our standards, and we understand your frustration. We are actively working to address these concerns and improve both the cleanliness and functionality of our facilities. Your comments have been shared with our housekeeping, maintenance, and front desk teams, and we will take immediate steps to ensure better communication regarding room requests and ADA compliance. We truly appreciate you bringing these matters to our attention. Sincerely, The Management Team Studio 6 Carlsbad, CA
Dear Evelyn, Thank you for taking the time to share your detailed feedback. First and foremost, we’d like to wish you and your wife a happy anniversary and birthday. We sincerely regret that your stay did not reflect the special occasion it… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewNothing
Dirty
Dear Luis, Thank you for your feedback. We sincerely apologize for the condition of your room and the unpleasant experience you described. Cleanliness and guest comfort are top priorities for us, and it’s clear we fell short during your stay. Your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action. We appreciate you bringing this to our attention and regret the inconvenience caused. Sincerely, The Management Team Studio 6 Carlsbad, CA
Dear Luis, Thank you for your feedback. We sincerely apologize for the condition of your room and the unpleasant experience you described. Cleanliness and guest comfort are top priorities for us, and it’s clear we fell short during your sta… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewI
When i got to the property and ask for my room there wasnt any room avialable but they charge me for the room any ways. I ended up staying in another hotel. I still have to wait 5 to 7 days for my refound.
Dear Guest, We sincerely apologize for the inconvenience you experienced with your booking. It is unacceptable that a room was not available upon your arrival, and we understand how frustrating it must have been to find alternative accommodation. We are also sorry for the delay in processing your refund. Please rest assured that we are looking into this matter to prevent such occurrences in the future. If you need further assistance, feel free to reach out to us at ota.escalations@oyorooms.com. Thank you for bringing this to our attention. Best regards, Team OYO
Dear Guest, We sincerely apologize for the inconvenience you experienced with your booking. It is unacceptable that a room was not available upon your arrival, and we understand how frustrating it must have been to find alternative accommo… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewHot shower
Room smelled like mold. Wet carpet. Roaches
Thank you for sharing your experience. We’re truly sorry to hear that your stay did not meet expectations, and we apologize for the inconvenience you faced regarding your room availability and the condition of the property. This is not the standard we strive to uphold.
Thank you for sharing your experience. We’re truly sorry to hear that your stay did not meet expectations, and we apologize for the inconvenience you faced regarding your room availability and the condition of the property. This is not the … Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe staff was ok they didn’t speak much
The hallways smelled like cigarettes and burnt food the elevators where slow and small asf. The rooms looked clean but if you looked closely you could tell it was nasty there were dead roaches and we found bed bugs on our bed. The couch was chewed up by a dog or something. When I told the desk clerk about the bed bugs they didn’t flitch as if they knew they where invested anyways over all bad experience wouldn’t recommend this to anyone
Dear Guest, Thank you for taking the time to share your feedback. We are deeply sorry to hear about the issues you encountered during your stay, including the bed bug and roach infestation, unpleasant smells in the hallways, slow elevators, and the condition of the room. We understand how distressing this must have been for you. Please rest assured that we are taking immediate corrective actions, including thorough pest control measures and maintenance checks, to address these concerns and prevent future occurrences. We are committed to ensuring a comfortable and pleasant experience for all our guests. We sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust in the future. If you have any further concerns or need assistance, please feel free to reach out to us at ota.escalations@oyorooms.com. Thank you for bringing these matters to our attention. Sincerely, Team OYO
Dear Guest, Thank you for taking the time to share your feedback. We are deeply sorry to hear about the issues you encountered during your stay, including the bed bug and roach infestation, unpleasant smells in the hallways, slow elevators… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified review𝑭𝒓𝒊𝒆𝒏𝒅𝒍𝒚 𝑺𝒕𝒂𝒇𝒇
Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that you found our staff to be friendly. Your positive feedback is greatly appreciated and will be shared with the team to continue inspiring excellent service. If you have any further comments or need assistance, feel free to reach out to us at ota.escalations@oyorooms.com. Warm regards, Team OYO
Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that you found our staff to be friendly. Your positive feedback is greatly appreciated and will be shared with the team to continue inspiring excellent ser… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewcockroaches in the room, staff was confused and disorganized, no one answers the phone here, and when i left a bag in my room and came to get it from lost and found they said they didn’t have it even though im 100% positive it was left on the bathroom counter. Manager said he would call me after speaking to the head housekeeper and never called. Photo shows how many times i attempted to call the hotel with no one answering the phones.
Dear Guest, We sincerely apologize for the frustrating experience you encountered during your stay with us. The presence of cockroaches and the disorganization of our staff are not reflective of the standards we strive to maintain. We are also sorry for the inconvenience caused by our unresponsive phone service and the issue with your lost item. Please rest assured that we are taking your feedback seriously and will address these concerns with our team to prevent future occurrences. We would like to assist you further and ensure a resolution. Kindly reach out to us at ota.escalations@oyorooms.com with your booking details. Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future. Warm regards, Team OYO
Dear Guest, We sincerely apologize for the frustrating experience you encountered during your stay with us. The presence of cockroaches and the disorganization of our staff are not reflective of the standards we strive to maintain. We are … Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewLooks nice from the outside and the staff was nice.
First room we were given (unit 330) seemed to ether had been cleaned poorly or not at all. There was hairs all over the shower walls and tub. My son found an eye lash on top of one of the night stands. There was a must smell to this unit. Told the front desk about the issues at hand and was given room 108 and this room was a lot cleaner but it smells like wet dog, dog urine and some sort or oderizer. Smell Wasn’t so strong when we came into the room since the window was open and door was propped open. We closed everything for security but the smell got worse as the night was going by. Also the security latch on the door is broken. The screws are stripped off
Thank you for sharing your experience, and we sincerely apologize for the issues you encountered during your stay. Cleanliness, comfort, and safety are top priorities for us, and it’s clear we missed the mark. We appreciate you bringing these matters to our attention and giving us the opportunity to relocate you to another room. We're currently reviewing our housekeeping procedures and addressing the maintenance concerns you mentioned to prevent similar situations in the future.
Thank you for sharing your experience, and we sincerely apologize for the issues you encountered during your stay. Cleanliness, comfort, and safety are top priorities for us, and it’s clear we missed the mark. We appreciate you bringing the… Show more