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  5. Reviews of CASTLE ROCK

Reviews of CASTLE ROCK This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1313 S Milton Rd, Flagstaff, AZ 86001, United States of America

#12 of 55 hotels in Flagstaff

Guests' Choice

Review Score

Based on 342 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 17, 2024

    9.0
    Best motel room during my cross country trip.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    All good.

    Room was clean, modern, well appointed for the needs of travelers. I thoroughly enjoyed my visit.

    Stayed in April 2024

  • Reviewed: May 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    We had the pleasure of meeting the owner, who proved to be incredibly friendly and helpful. The room itself was exceptionally clean and tidy, providing us with a comfortable stay. There is no breakfast available, but it's not a problem as McDonald's and Starbucks are just a 30-second walk away from the hotel

    Stayed in April 2024

  • Reviewed: May 16, 2024

    8.0
    Overall a pleasant experience and would stay again upon my nexy visit to Flagstaff.
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night

    Water pressure was very low.

    Very clean and the lady on duty when I arrived was extremely pleasant and helpful!

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    It was a clean room and convenient for one night . Lovely hostess .
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee pot in the room, but did get one from the desk…

    Clean room, comfortable bed, very nice towels and linens.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A few recommendations: please have some kind of shower handle. Despite the shower mat, the tile can be very slick. I knew it wasn't a handicap room, though, when I booked. Please consider changing your coffee pots from filter/loose coffee to pods. More sanitary. Also, please place a latch lock on the doors. It's nice to have that secondary safety in place. I did hear kids running up and down the back hallway through the gate, and at one point, one of them jimmied the door handle. I knew it was them, though, and had placed the metal folding chair under the door handle for added security.

    Room was incredibly clean. It was simple: bed, night stands, 1 dresser, TV, mini fridge, shower. All the basic necessities for a 1 night stay. I generally don't walk on motel room floors barefoot because the carpet is just yuck. This entire motel is loved and well taken care of. The carpet was still soft! My room was tucked away in the back downstairs, so it was nice and quiet (for the most part. See comments below). The lighting was good. Plenty of options between vanity light, overhead light, or nightstand lights. Despite the flood light outside my window, the blackout curtains did their job! The ac unit worked beautifully. Starbucks is right next door, and it's located near several fast food places, Target, and NAU.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower very weak and took a long time for hot water to start.

    Convenient location to fwy. Lots of restaurants close. Very clean room.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    7.0
    It was very clean. The staff was very. Ice and helpful.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and close to everything.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Folks with fragrance sensitivities should be wary, they use plug in room fresheners.

    Easy on and off I40 yet not right on the highway. Owned by a hardworking family who keep this place VERY clean.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights

    Very clean and renovated, great value for the money you pay! Really, I wish all hotels in that category were as clean and tidy as this one. Staff is super friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was exceptionally clean, with a very nice bed and towels. This was an excellent place, especially for the price.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Highly recommended!
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean rooms, very nice bed and super friendly personell.. such a nice stay that I extended my stay with an extra night

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Very clean, nice TV, A/C and heater works well, shower had hot water, friendly front desk
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    The room had no chair or small table if you bring any take outs, you have to either eat in bed or lean over from the bed to the dresser.

    Very clean room and friendly person at the check-in desk

    Stayed in March 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was clean and well presented. Staff were welcoming at reception. Coffee and hot water were available 24/7 adjacent to reception

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hot water, cold water, coffee, etc were available in reception though not accessible if on an early start

    Standard of room was excellent, very well presented. Greeting at reception on arrival was very welcoming and staff were very friendly and helpful

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    A great Grand Canyon stay
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location is a reasonably busy road that isn't the quietest in the world. Wi-Fi is not blazing fast, but not a huge deal.

    Staff was nice, room was clean and comfy. My room had a nice big shower that got warm plenty fast.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    A great place to stay with reasonable rates. Highly recommend
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would have appreciated a coffee maker in the room. Otherwise, no complaints.

    Nicely upgraded rooms. Absolutely top notch staff!

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    It was an enjoyable stay.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It took quite a while to get hot water in the shower.

    The room was extraordinarily clean.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    We really enjoyed our stay and would stay again.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    I wish there would have been a coffee maker in the room. I know there is a Starbucks right next door, but one morning we woke to 6 inches of snow, so it would have been nice to have coffee available in our room.

    We really liked the location as we were visiting our son at NAU. Plus lots of stuff so nearby.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is good for passing through.

    Really good for the price.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The desk attendant was so friendly! The roo. Was excellent, clean and comfortable. Highly recommend.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    8.0
    Good place to stay and good value
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Alphonso at front desk was very good. No dogs allowed and was very clean

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Excellent 2 star hotel.
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was listed as a 5 star. It's not. It's an upgraded 2 star. The outside looks like a cheap motel. There was a big security monitor in the lobby room. The lamps were cool, but didn't work.

    Very nice room interior. Heater worked great. It was a very clean room.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Was a pleasant stay. Great location
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The chemical smell from cleaning products a bit overwhelming. The water pressure in the shower was very low.

    The room was very nice, new and remodeled. Check in was easy. Very polite and kind.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean rooms. Great location for exploring Flagstaff. Excellent staff!

    Stayed in March 2024

Showing 1 - 25

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