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Reviews of Oceanview Inn at the Arch 2 stars

208 Bolstad Ave, West, Long Beach, WA 98631, United States

#7 of 26 hotels in Long Beach

Guests' Choice

Review score

Based on 998 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 2 September 2025

    9.0
    Great. Loved it
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Clogged drain in the bath, I guess it’s due to sand, still not really nice to take a shower and stand in a soapy water

    Close to the beach, enough parking spots, clean, quiet, complimentary coffee and cookies,

    Stayed in September 2025

  • Reviewed: 31 August 2025

    8.0
    Our go to place in Long Beach
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Furniture is pretty worn. No maid service during our 4 night stay.

    Rooms are large, uncluttered & clean. There is a large window with a great view of the ocean. Really like that the window can be opened for fresh air. Bed was a little hard, but comfortable overall. Nice bathroom amenities. This was our 4th time staying here & will return again. Best beach access!

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    We had a great time very nice staff and the evening view was amazing we even had a Doe and 2 fawns visit!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The beds were very firm not that comfortable and the ice machine was not working!

    Every thing was close to the beach and town.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Very nice.quite great location could walk to everything
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - No View
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Near the neach, quiet

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 1 night
    • Submitted via mobile

    The elevator and office/lobby area were outdated.

    I like the location, I liked the view from my room. There were some shops and things that were within walking distance.

    Stayed in July 2025

  • Reviewed: 21 August 2025

    7.0
    Location is great! Staff should be nicer
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The occupants on the next room were so noisy until 0400. The next day we asked if we could transfer to another room. We got a detailed voicemail that they could move us to another room but when we came in , the receptionist was so rude. She was saying that she didn’t leave that message that I second guessed myself. Then when my husband and I retrieved the massage she specially said that the manager said hang they could move us. She then say that because we booked from Booking.com that she could not transfer us. We have always booked from a third party and never had this problem. Plus she was rude when I asked what was the problem. She didn’t apologize but said I already told you. Poor customer service. My husband said maybe she was stressed because of the baby. Other issues I had was the bad smell Jem flushing the toilet and musty smell that you smell in the bed. I had to cover my nose and had trouble with it on the first night.

    The location is really good. Kite festival was literally short walking distance from the hotel. We had an ocean view so we could see the vendors and some kites.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Couple
    • Queen Room with Two Queen Beds - No View
    • Stayed 1 night
    • Submitted via mobile

    Can't name 1.

    Location, staff, comfortable bed, spacious room overall.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Adding a bike rack would be a great addition

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    had great time but will leave earlier to come down so we can do more shopping .
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - No View
    • Stayed 1 night

    waste basket for bathroom area also.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Epic!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 1 night
    • Submitted via mobile

    View and price were unbeatable!!

    Stayed in August 2025

  • Reviewed: 7 August 2025

    7.0
    Nice hotel, great location. Communication by staff is confusing. Promises are not kept.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 1 night

    Staff behavior/communication was confusing and erratic. We forgot our son's (essential and expensive, worth roughly USD 800) medication in the fridge in our room. Luckily, it was found - as confirmed on the phone - and put in a fridge at the front desk (even though days later another employee wrote to us that it had not been found, which was weird). Since we were traveling southwards, we asked the hotel manager to send the medication to Los Angeles, which she agreed to. At first the plan was to send the hotel manager a pre-addressed and pre-paid box/envelope, but the Fedex guy we went to see in our next destination told us it would be easier and much faster to send her a pre-paid label by email, which she then could use to send us the medication in any Fedex envelope (the package being very small). This sounded perfect, but to make sure the hotel manager agreed with this slight change of plans, the Fedex guy and I called her together to ask if this would be ok, as it meant she would have to spend USD 1-2 on an envelope, which I even offered to reimburse. She assured us this would not be a problem, and she would drop the envelope as soon as she would receive the label. So I proceeded to pay roughly USD 35 for the label, which then was sent to her by email (and received by her). So far so good. However, here the problems started. Firstly, she never used the label we sent to her (I could track this) so the medication was never sent. Secondly, I could not reach her by phone again. I only spoke to various colleagues of her, who told me she had instructed them not to send the medication unless a pre-paid envelope or box would arrive, which was NOT what we agreed. I called multiple times, asking what the problem was, and if any extra payment from my side was needed or expected. However, I heard nothing back and/or the phone was not picked up anymore. Long story short: we flew home without the medication and having spent an extra USD 35 in vain.

    Our room was spacious and clean. The location is ideal: very close to the beach and at the same time in the center of the village, which is very lively.

    Stayed in July 2025

  • Reviewed: 7 August 2025

    10
    It was a great experience
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - No View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The ocean

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    The manager and staff were exceptional.
    • Leisure trip
    • Solo traveller
    • Queen Room -Disability Access - Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything, no complaints.

    It was good, more than what I expected.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    Great location, comfortable, but… ratty chairs
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - No View
    • Stayed 1 night
    • Submitted via mobile

    Trash on ground outside my door from overflowing can and although the rest of the furnishings were nice, the chairs at the table were awful. The upholstery was very cracked and gross. The chairs weren’t even good enough to go to a thrift store. They should be tossed. Really cheapened the experience.

    It was very clean. Very comfortable bed. Looked recently remodeled. Excellent location near beach and tourist area with shops and restaurants within walking distance

    Stayed in June 2025

  • Reviewed: 27 July 2025

    7.0
    Average bit most likely to stay somewhere else
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - No View
    • Stayed 2 nights
    • Submitted via mobile

    Staff wasn’t all that friendly. Didn’t clean rooms Coffee maker was broken. No turn on switch it was pushed in Noisy

    Close to ocean

    Stayed in July 2025

  • Reviewed: 22 July 2025

    7.0
    Interesting
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    I left my cell phone on the counter NO ONE ELSE was checking in. I realized about 20 minutes later that i left my phone on the office counter , called down to the front office ,She seemed confused and was hesitant to answer if she found a phone on the counter. when pushed about my phone she said she gave to another person staying at the hotel. I headed to the office and there she stood knocking on a room and asking for my phone. Handed it back to me with NO apology or comment of any kind. DEER in headlight look. My family called the phone about 20 times and no one had the decency to return to the office. I had to use my find my I phone to get to the end result.

    Close to the beach

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    We had a wonderful relaxing time. It happened to be sandcastle contest, so that was a bonus. We'd lo
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing I didn't like about it.

    No breakfast served. Location was perfect. I loved it. We could walk all the places we needed to go

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Great

    Stayed in June 2025

  • Reviewed: 20 July 2025

    9.0
    Great location to access the beach and walk town.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - No View
    • Stayed 1 night
    • Submitted via mobile

    Very clean, great walking distance to beach and Discovery Trail.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    It was relaxing!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Right close to beach.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Enjoyed ourselves.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - No View
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine. An older property but clean and well maintained.

    Location is perfect for visiting the events on the beach.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    TV only worked on one channel. Not a huge deal, since I didn't come to the coast to watch TV, but it was odd. 😆

    Cleanliness and friendliness of staff

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Ocean View
    • Stayed 1 night
    • Submitted via mobile

    There is nothing we didn't kike

    We always stay there for our anniversary. This one happened to be our 20th.

    Stayed in July 2025

Showing 1 – 25

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