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Reviews of Chalet Motel 2 stars

510 Southeast 3rd Street, Bend, OR 97702, United States

#37 of 41 hotels in Bend

Guests' Choice

Review score

Based on 194 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.9

  • Staff

    7.7

  • Value for money

    7.4

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 25 August 2025

    5.0
    It was okay
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the pricing, it was too expensive for the location. The toilet tissue holder was broken, rusted, and cracked around the outside base of the tub. Also, a young man was sitting directly next to our door on his phone adjacent to the vending machine all morning, which made my teen daughter a bit uncomfortable.

    I liked that we were given accommodations when we found we didn't have enough beds and the gentleman at the front desk was helpful and understanding of our situation since we were evacuated from our home due to the flat fire. It was quiet, and the room was dark enough to sleep.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The desk clerk insisted on a $20 cash deposit only refundable after 10:30 the next morning. Gone long before that, she kept my $20. I suspect she’s making tax-free money $20 at a time from unsuspecting customers like myself. I feel cheated.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was clean be and everything worked well.

    Clean, large room and bathroom. Large bed with right firmness. Quiet day and night in my room middle of back row. Excellent long, new desk with chair, worked well both for my computer time and back health. Manger was personable and efficient, available and helpful. The price was right, and for the quality, best value

    Stayed in August 2025

  • Reviewed: 11 July 2025

    7.0
    Good choice for Bend
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    They put me in a smoking room, though non-smoking rooms were available.

    Modern fittings, comfortable room, nice touches like real coffee maker with real cups. Good value.

    Stayed in July 2025

  • Reviewed: 27 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No Breakfast

    Location

    Stayed in May 2025

  • Reviewed: 25 June 2025

    8.0
    Good enough if you need a cheap place to crash for the night.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It's old and it definitely shows its age--not that I expected much at this price point. ;) My room was an interesting configuration. It looks like it originally had one bed plus a sitting area. Now the sitting area has a second bed. Like the title says: "Good enough for a place to crash!" :)

    I liked the price and the location. And once I booked it, they were responsive when I called to ask about getting a late check-in (after midnight)! And the next morning when I discovered my car battery dead, they helped jump-start my car!

    Stayed in June 2025

  • Reviewed: 24 June 2025

    7.0
    Everything was as expected for the budget.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Areas of the room were worn and in need of cosmetic restoration.

    Parking was great. Hot water was actually hot! Refrigerator ad freezer were separate from one another.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Tv did not work but that was a minor fault.

    Room smelled good. Sheets were clean. Coffee products in the morning were nice.

    Stayed in June 2025

  • Reviewed: 5 May 2025

    7.0
    Good for what it cost, staff nice
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Several Long dark hairs in bedding No ice machine Gap under door let in cold air, heater super noisy right by bed so we turned off.

    Unique room, price was great, outside curb appeal nice, desk clerk friendly

    Stayed in May 2025

  • Reviewed: 3 May 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The way they take down to much info off your ID when you check in. Like who needs your driver license #. Usually ID is just to verify who you are and to make sure you are the one who reserved the room. Not write down your ID number and address. Idk maybe I was over thinking it. But you can never be to careful with hackers now a days.

    Very affordable, didn't expect much for the low price, just needed a place to rest our heads for cheap.

    Stayed in May 2025

  • Reviewed: 23 April 2025

    5.0
    Pluses and minuses.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was not comfortable. No bedside lamps

    It was ground floor.

    Stayed in April 2025

  • Reviewed: 22 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Fine but a couple electrical outlets did not work.

    Stayed in February 2025

  • Reviewed: 7 January 2025

    7.0
    Basic Motel with reasonable prices
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We found the facility to be nice and clean albeit basic. The owner was very accommodating and helpful.

    Stayed in January 2025

  • Reviewed: 8 December 2024

    7.0
    Good enough
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Asked for $20 cash deposit but I didn’t want to pay so they said it was so we didn’t use the second bed. We booked one queen bed. That was weird

    It was clean, had nice shower and heater in the bathroom. Bed was comfortable and cable tv, refrigerator and microwave. Had plenty of coffee and cream, sugar, etc.

    Stayed in December 2024

  • Reviewed: 6 October 2024

    8.0
    This place was great!
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Cannot complain!

    I didn't have the breakfast (didn't know there was breakfast) but honestly this was a great, cheap option. I visited during the start of Oct and I paid a very reasonable rate.

    Stayed in October 2024

  • Reviewed: 21 September 2024

    8.0
    Decent spot for an overnight that won’t break the bank and not far from amphitheater.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really. I couldn’t get the coffee machine to work, but I’m sure they would’ve fixed it if I had told them.

    Clean, short walk to the amphitheater, fun little dive bar close by. Friendly staff.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    A great value, no problems at all.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Nothing! This arrangement is exactly what I was looking for and feel should be more readily available. A thank you to the proprietors.

    No breakfast, I did not expect one. I received a very nice shower and bathroom and a very comfortable sleeping bed. Television was available, watched part of a mariner game while decompressing. Awoke well rested, easy check out and back on the run. Thanks so much.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Met needs and expectations..2nd time I've stayed there and would stay again
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine.

    Location is good, it's clean, quiet and priced fair.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet constantly running all day and night and plugs were iffy

    Location to job site

    Stayed in August 2024

  • Reviewed: 26 August 2024

    6.0
    It was pleasant and comfortable.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I have a service dog and the The Americans with Disabilities Act state that I should not be charged anything to have my service dog stay with me as it is a medical necessity for me. I never have in the past at other motels/hotels I have stayed in however I was charged a 20.00 cleaning fee. I paid it but i do not think I should have been charged. If not for the extra fee I would have given them a higher rating and I think they, the owners, need to be educated about the disabled and service dog and disability rights when traveling with a service animal. They are not pets.

    Simple, clean, friendly. close to the attraction I went to Bend for. It was quiet, and as pictured in the ad.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Extra charge for booking

    Clean Quiet good parking well kept up

    Stayed in August 2024

  • Reviewed: 6 August 2024

    5.0
    Beware of double room policy
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Even tho I was a solo traveler I was put in a room with 2 beds, I asked if I could get a single room, was told "NO and If you use the 2nd bed we will charge you for as a double room"

    Good location comfy beds

    Stayed in July 2024

  • Reviewed: 30 July 2024

    7.0
    I would stay again. You won't find anything cheaper in Bend.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night

    There was no garbage can in the bathroom and lights by the beds did not work. Coffee pot cord was to short and had to move it next to the tv too use.

    The room was really clean with good water pressure for the shower. The location was easy access and quiet.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    5.0
    I wouldn’t have any complaints if the room hadn’t been so overpriced. It’s an older motel, but clean and spacious enough
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Overpriced, curtains didn’t block light, no ice

    Pleasant quiet area, clean, comfortable beds

    Stayed in June 2024

Showing 1 – 25

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