Unfortunately, the battery of the door of the room died off and we need to wait around 30 minutes to get fixed

We really enjoyed the customer service at the restaurant; specifically, the lady who took care of us when we had dinner. Same when we made the check in. Thanks

Stayed in May 2024

It was nice a clean

Stayed in February 2024

It’s a little tired.

Location and staff. Bed and room were great.

Stayed in January 2024

The property is a little further from the main downtown area than we'd realized, although the walk is not prohibitively long if you like walking (in what is a generally walkable city).

We were very happy with the clean, spacious, comfortable room, and as our visit coincided with a flood throughout the city, we felt assured that we would be able to access coffee and lunch without needing to somehow "escape". The facilities were excellent, including a well-resourced fitness center and a pleasant lobby area. We would stay here again.

Stayed in December 2023

The coffee at the Starbucks was pretty awful. You go there expecting to get a level of quality that you would expect across the globe. We’ll not here !

Location was good for us. We chose to be a little bit from the centre and pay for an Uber. This saved us nearly 50% on my ther more central hotel options.

Stayed in October 2023

For the price I expected a better view or a balcony

Close to musc

Stayed in September 2023

Nothing

Pool bar

Stayed in September 2023

The Marriot Charleston was a delightful experience. Even though my stay was only a few days, I thoroughly enjoyed every moment. Centrally located in Charleston, it offers all the amenities one could desire in a hotel. The bar was top-notch, and the staff were friendly and professional, with excellent English proficiency. I'll definitely choose it again.

Stayed in August 2023

I had a banking issue and was not able to get checked in. Wells Fargo has a hold on funds for all customers and we were told there was nothing they could do to accommodate us. We were 4 hours from home with no way of getting another room or anywhere else to stay

I really like the location of the hotel

Stayed in August 2023

First hotel I've had to pay for parking. With the additional $43 probably could have gotten a better deal

Location and facilities were good

Stayed in August 2023

Our room was close to the elevator and there was a constant low humming. But overall we enjoyed our stay!

Stayed in June 2023

location

Stayed in May 2023

Hallways very cool. First room assigned viewed parking lot. Had requested water view. Moved us to 8th floor which was better. Also didn’t give us breakfast coupons until we changed rooms. That was odd.

Liked outside courtyard.

Stayed in May 2023

Our bathroom had a very bad odor that appeared to come from the vent . After bathroom was cleaned the odor did dissipate although returned in morning . Tiles in bathroom shower were old and discolored .

Location was great and our room was clean and quiet . Bed and pillows very comfortable and staff was friendly .

Stayed in April 2023

Woman that helped me at front desk was fantastic!

Stayed in April 2023

staff was not helpful at check in and did not mention free shuttle service. shower needs a remodel, it's old.

nice room. good location. comfortable. security to get to rooms with room card in the elevator.

Stayed in March 2023

The property plays music all night in the outdoor terrace area with the pool loudly enough that it was hard to get and stay asleep. They DEFINITELY need to institute quiet hours - say 10:00 pm to 7:00 am during which the music is turned OFF. I really couldn’t believe that a hotel would play the music all night at that volume. I even mentioned it to the gentlemen at the front desk the next morning. He agreed with my sentiment and said he would ask that it at least be turned down that night.

The property was clean, right across the street from a grocery store and staffed with helpful and friendly people. I had a DELICIOUS burger in the restaurant after my half marathon.

Stayed in January 2023

Bed and Restaurant

Stayed in February 2023

location

well trained personal, very friendly- great bathrooms amenities

Stayed in December 2022

Breakfast was awful.

Clean and beautifully decorated. Staff was friendly and helpful.

Stayed in December 2022

One morning I ordered from the cafe and appreciated the quick service. The other morning I had the buffet and appreciated the variety.

Stayed in October 2022

That the hotel didn't provide a shuttle bus to the centre of Charleston. The public bus didn't run often or according to the timetable! Also the paid for parking, can understand it when not on site, but I parked literally outside the entrance!

The hotel was great and the staff were really good. My room was very nice with a comfortable bed. The pool looked lovely and the outside area was good to sit in. Having a coffee bar was great in the morning.

Stayed in October 2022

patron parking was questionable in terms of security (signs posted about this), sporadic lighting and proximity to hotel entrance with belongings…unless valet parking option used.

easy access, nice view of river.

Stayed in October 2022

clean. fantastic patio and outdoor space

Stayed in October 2022