8.7

Reviews of Chase Suite El Paso 3 stars

6791 Montana Avenue, El Paso, TX 79925, United States

  • Anonymous

    Reviewed: 6 September 2025 · Stayed in August 2025

    Verified review

    How homey this property really felt

  • Pete

    Reviewed: 6 September 2025 · Stayed in July 2025

    Verified review

    Location

    Room had an odd smell

  • Kevin

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    Clean, quiet, and a great value, perfect for traveling with a pet

    Property response:

    Hello, Thank you for taking the time to leave feedback on our hotel. We appreciate the great rating and hope that you and your pet found all of our accommodations to your liking. Let us know that next time you are in our area so that we may provide you another clean, quiet, and pet friendly room. Thank You, Management

    Hello, Thank you for taking the time to leave feedback on our hotel. We appreciate the great rating and hope that you and your pet found all of our accommodations to your liking. Let us know that next time you are in our area so that we ma… Show more

    Chase Suite El Paso
    5 September 2025
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  • Crystal

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    I loved how close the property is to different food options, gas stations etc. The rooms were very clean and had so much room for all your belongings. Also loved the spayed cats outside providing pest control and a nice little greeting when you walk up, so cute!

    Property response:

    Hello, Thank you for taking the time to leave a review. We are very happy that you found our hotel accommodating and conveniently located. We hope that you will return in the near future so that we may provide you another clean and spacious room. Thank you, Management

    Hello, Thank you for taking the time to leave a review. We are very happy that you found our hotel accommodating and conveniently located. We hope that you will return in the near future so that we may provide you another clean and spaciou… Show more

    Chase Suite El Paso
    3 September 2025
  • 7.0 Good
    Ricardo

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Kevin

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Kenneth

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Mayara

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Lots of space and incredible quiet even though is close to the airport

    N/A

  • Sayra

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • 7.0 Good
    Isaac

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Deposit

  • Lateca

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
  • Fernando

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Ramon

    Reviewed: 21 August 2025 · Stayed in June 2025

    Verified review

    Chase is a very good Hotel and has fair prices. It is always my go to choose in el Paso.

    All good, all the time I have stayed there have not been any issues.

    Property response:

    Hello, Thank you for taking the time to rate our hotel and for the kind words. We love reading that you find our hotel reasonably priced and that our rooms are to your liking. We also love that you choose Chase Suite Hotel as your hotel of choice every time in El Paso. We are here for your every need and questions. Our clean and home-like suites await your next visit. Thank You, Management

    Hello, Thank you for taking the time to rate our hotel and for the kind words. We love reading that you find our hotel reasonably priced and that our rooms are to your liking. We also love that you choose Chase Suite Hotel as your hotel of… Show more

    Chase Suite El Paso
    25 August 2025
  • Ashley

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Staff is very friendly, the rooms are clean! They’ve made us feel at home when we stay

    Property response:

    Hello, Thank you for taking the time to rate your experience with us. We are very happy to read that our staff was able to provide you with the service you deserve and that you found our home-like suites clean. We hope that you will return again in the near future and that we can provide you the same great experience. Thank You, Management

    Hello, Thank you for taking the time to rate your experience with us. We are very happy to read that our staff was able to provide you with the service you deserve and that you found our home-like suites clean. We hope that you will return… Show more

    Chase Suite El Paso
    25 August 2025
  • Gary

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Front desk staff very friendly and helpful breakfast was outstanding

    No maid services but little

    Property response:

    Hello, Thank You for taking the time to share your review. We hope that your experience of our hotel was more than exceptional! We apologize for our cleaning schedule, please know that our front desk is always ready to hear your every question and request. Let us know the next time you are in our area so we can provide you great service and another clean and comfortable suite. Thank You, Management

    Hello, Thank You for taking the time to share your review. We hope that your experience of our hotel was more than exceptional! We apologize for our cleaning schedule, please know that our front desk is always ready to hear your every ques… Show more

    Chase Suite El Paso
    19 August 2025
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  • Aaron

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Every thing it was perfect

    N/A

    Property response:

    Hello, Thank you for sharing your experience with us! We appreciate your business and hope that you will choose our hotel again when you are in the El Paso area. Thank You, Management

    Chase Suite El Paso
    19 August 2025
  • Karl

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Convenient to airport, clean, surprisingly quiet, plenty of parking, large suite.

    The decorative stone walkways in small courtyard areas look pretty, but it’s hard to wheel a suitcase on them.

  • Lucy

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Everything was excellent.

    Everything was great

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  • Shane

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Natalia

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Jeff

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Comfortable and good location.

    Never got hot water in the shower

    Property response:

    Hello, Thank you for taking the time to review our hotel. We appreciate your feed back and business. Please know that we do have maintenance on property that is ready to help at a moments notice. We apologize for the inconvenience and hope that you experience does not deter you form our hotel. We are here if you ever need us and await your next visit. Thank You, Management

    Hello, Thank you for taking the time to review our hotel. We appreciate your feed back and business. Please know that we do have maintenance on property that is ready to help at a moments notice. We apologize for the inconvenience and hope… Show more

    Chase Suite El Paso
    13 August 2025
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  • William

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    I did like the properties proximity to the adult pool and airport.

    Well, we appreciate certain aspects, there was several concerns that affected our experience. Firstly, we encountered a significant number of stray cats that appeared to be hungry. Additionally, the proximity of the adult pool was less than ideal during our state. There was a large gathering approximately 50 people who were having a Barbeque party, Complete with hired security. We were surprised at the front desk, did not notify us about this event, as it would have been helpful to have a heads up.

    Property response:

    Hello, Thank you for taking the time to review our hotel and letting us know about the concerns you had during your time with us. Please know that your concerns do not happen all the time and that sometimes we do have event in our conference center that involve our back pool. We apologize for any inconvenience this may have caused and we will note your concerns for future guest stays. Thank You, Management

    Hello, Thank you for taking the time to review our hotel and letting us know about the concerns you had during your time with us. Please know that your concerns do not happen all the time and that sometimes we do have event in our conferen… Show more

    Chase Suite El Paso
    13 August 2025
  • Rick

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Great location and price . Lady at the front desk was very helpful and pleasant to talk with

    Didn’t have a king size bed on the first floor. No elevator.

    Property response:

    Hello, Thank You for leaving a review. We are very happy that our staff was very helpful and pleasant during your time with us. We apologize for that inconvenience of not having an elevator or king size bed on our first floors. We hope that this does not deter you from revisiting our hotel in the future. Thank You, Management

    Hello, Thank You for leaving a review. We are very happy that our staff was very helpful and pleasant during your time with us. We apologize for that inconvenience of not having an elevator or king size bed on our first floors. We hope tha… Show more

    Chase Suite El Paso
    13 August 2025
  • David

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • David

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Showing 1 - 25

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