Reviews of TownePlace Suites by Marriott Chattanooga Near Hamilton Place 3 stars
7010 McCutcheon Road, Chattanooga, TN 37421, United States

Loading
Guests also reviewed these properties:
Setúbal, Portugal
Saint John, Canada
Hong Kong, Hong Kong
Caorle, Italy
Dubrovnik, Croatia
Budva, Montenegro
Galanta, Slovakia
Aulla, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe facility seemed to be clean. The bathroom could use a good cleaning and update. The room had a misty smell until the air was on.
Parking wasn't great.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewEverything
Nothing
Josh, the team is thrilled you enjoyed your stay at TownePlace Suites Chattanooga Near Hamilton Place. Thank you for sharing your positive experience and for choosing our property. We hope to welcome you back again soon.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewOnly had a few selections and it seems everyone wanted a waffle there was a line waiting with just one waffle iron. Trash was running over at trash bin. They need more help stocking and cleaning up. But what they had was decent.
Not enough of food. We only went one morning,the day we ate out.
Wells, thank you for sharing your thoughts. The feedback about breakfast options and overall upkeep is helpful and will be reviewed as efforts continue to enhance the guest experience. It’s great to hear there were some aspects you found satisfactory. Your insights are appreciated.
Wells, thank you for sharing your thoughts. The feedback about breakfast options and overall upkeep is helpful and will be reviewed as efforts continue to enhance the guest experience. It’s great to hear there were some aspects you found sa… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewBreakfast was comprehensively excellent and the staff was very courteous.
Areas to walk to.
Richard, it’s wonderful to hear you enjoyed breakfast and found the team members to be welcoming during your stay at TownePlace Suites Chattanooga Near Hamilton Place. The feedback about nearby walkable areas is appreciated, and the team always welcomes suggestions to enhance the guest experience. We hope to see you again soon.
Richard, it’s wonderful to hear you enjoyed breakfast and found the team members to be welcoming during your stay at TownePlace Suites Chattanooga Near Hamilton Place. The feedback about nearby walkable areas is appreciated, and the team al… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewEase of location and it’s really clean
The bed wasn’t as good as I would have liked but it was still good
Kristoffer, it’s wonderful to hear you found TownePlace Suites Chattanooga Near Hamilton Place both convenient and spotless. The team appreciates your thoughts on the bed and values your feedback. We hope to welcome you again soon.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe location
Guerrier, it’s wonderful to hear you enjoyed the location during your stay at TownePlace Suites Chattanooga Near Hamilton Place. The team appreciates your feedback and hopes to welcome you back soon.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewLocation
Rooms older but fairly clean
Pearline, it’s wonderful to hear you enjoyed the convenient location of TownePlace Suites Chattanooga Near Hamilton Place. The team appreciates your feedback about the condition of the rooms and is glad you found them tidy. Thank you for sharing your thoughts, and you’re welcome back any time.
Pearline, it’s wonderful to hear you enjoyed the convenient location of TownePlace Suites Chattanooga Near Hamilton Place. The team appreciates your feedback about the condition of the rooms and is glad you found them tidy. Thank you for sh… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThe rooms and building were well kept and very clean. Our very spacious king bedroom was very comfortable and had a full sized refrigerator, spacious closet and was very quiet. We never heard anyone through the walls or doors. There was a very nice fire pit near the front door and a gas grill you could use to cook on, also near the front door, as were benches and chairs.
Robert, it’s wonderful to hear you enjoyed your stay at TownePlace Suites Chattanooga Near Hamilton Place. The team is delighted you appreciated the spacious accommodations, thoughtful amenities, and the relaxing atmosphere around the fire pit. Thank you for sharing your experience, and everyone looks forward to welcoming you back.
Robert, it’s wonderful to hear you enjoyed your stay at TownePlace Suites Chattanooga Near Hamilton Place. The team is delighted you appreciated the spacious accommodations, thoughtful amenities, and the relaxing atmosphere around the fire … Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewCheck in and check out was great. 3rd shift was AWFUL AND RUDE. Noise all night from trenage girls running the halls and screaming. TV didn't work. Tub and sink stopped up
Erica, the feedback is appreciated and it’s good to know your arrival and departure experiences were smooth. The comments regarding late night disturbances and room features are taken seriously, and your input will be reviewed internally. Thank you for sharing your thoughts.
Erica, the feedback is appreciated and it’s good to know your arrival and departure experiences were smooth. The comments regarding late night disturbances and room features are taken seriously, and your input will be reviewed internally. T… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewPet friendly
Martha, We are thrilled you enjoyed your stay at TownePlace Suites Chattanooga Near Hamilton Place. Our team is delighted to hear that our pet-friendly policy was a highlight for you. We can't wait to welcome you and your furry friend back for another visit!
Martha, We are thrilled you enjoyed your stay at TownePlace Suites Chattanooga Near Hamilton Place. Our team is delighted to hear that our pet-friendly policy was a highlight for you. We can't wait to welcome you and your furry friend back … Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewLocation- front desk clerks were helpful and friendly goo breakfast.
Snow & Ice all over the parking lot and on the pavement leading up to doors.
Joy, it’s wonderful to hear you had a great time at TownePlace Suites Chattanooga Near Hamilton Place. The helpful and friendly team members at the front desk and the good breakfast truly enhance the guest experience. The feedback regarding the parking lot and pavement conditions is appreciated and will be considered. We hope to welcome you back soon.
Joy, it’s wonderful to hear you had a great time at TownePlace Suites Chattanooga Near Hamilton Place. The helpful and friendly team members at the front desk and the good breakfast truly enhance the guest experience. The feedback regarding… Show more
Reviewed: 6 January 2025 · Stayed in December 2024
Verified reviewThe room was clean and comfortable. The breakfast was ok. It could be improved.
Breakfast was missing items.
We're delighted you loved your experience at TownePlace Suites Chattanooga Near Hamilton Place. It’s great to hear that the room was clean and comfortable. Your feedback regarding breakfast is appreciated, and it will be taken into consideration. We're looking forward to welcoming you back on your next visit.
We're delighted you loved your experience at TownePlace Suites Chattanooga Near Hamilton Place. It’s great to hear that the room was clean and comfortable. Your feedback regarding breakfast is appreciated, and it will be taken into consider… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewThe attending front desk staff member was exceptionally accommodating and professionally knowledgeable when we checked in our ADA certified hearing aid dog. She even gave us a room designed to hearing impaired travelers, which made it easy for my husband and the dog function independently.
It was a good experience, but a little bit confusing to find because this hotel was right behind another Marriott Hotel.
Mari, we're delighted you loved your experience at TownePlace Suites Chattanooga Near Hamilton Place. It's wonderful to hear that our team member was able to assist with your needs during your stay. We understand it can be a bit challenging to locate the hotel initially, and we appreciate your feedback. Looking forward to welcoming you back!
Mari, we're delighted you loved your experience at TownePlace Suites Chattanooga Near Hamilton Place. It's wonderful to hear that our team member was able to assist with your needs during your stay. We understand it can be a bit challenging… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewRoom, towels and sheets were clean. Breakfast was good.
Room had a bad smell. Pet fee amount was not mentioned on booking.com. The amount paid did not include the additional pet fee. Only to be charged more than I expected after the stay. The TV size is so small. My PC monitor is larger than it.
Keith, it’s great to hear that you found the room clean and enjoyed the breakfast. The team appreciates your feedback regarding the booking details and in-room facilities, as these help us to improve guests' experiences. We hope to have the chance to welcome you back for an even more enjoyable stay in the future.
Keith, it’s great to hear that you found the room clean and enjoyed the breakfast. The team appreciates your feedback regarding the booking details and in-room facilities, as these help us to improve guests' experiences. We hope to have the… Show more
Reviewed: 27 December 2024 · Stayed in November 2024
Verified review