I very much did not like customer service the guy at the check in was very rude. He needs to learn how to talk to people. If he doesn't like his job he shouldn't be working there.

The room was very neat only problem was the Tub one side of it didn't work to get the full experience. But other then that everything was very nice . But for your money you want things right.

Stayed in August 2025

I didn't like that I reserved a smoking room and when I got there they had no smoking rooms available saying the last one sold last week when I had put the reservation in the week he saying the last one was sold and he was very rude about it. There were also ants in the room. Don't leave food out if you want to have it the next day.

The room was very spacious I loved the double shower and separate toilet. The tub was to die for would definitely recommend.

Stayed in June 2025

The property was clean, nicely maintained and quiet.

Stayed in July 2025

We didn’t have the option to request fresh bedding & check in was 4pm & when asked can I check in at 3:30 they told me they were going to charge me an extra $20. At the hotel I work at , we don’t do people like that. We’re there to accommodate the guest so therefore if a guest needs to check in early on a day when it’s not busy and I have plenty rooms available, I’m gonna let them check in if a guest gets in at 3:30 and the reservation is 4 PM and I have rooms available. I’m gonna let them check in at no charge.

The hot tub

Stayed in June 2025

I didn't like the fact when we walked in it smelled of smoke ,and like a old house

I liked that my hubby enjoyed the tub that was big enough for one

Stayed in June 2025

The guy at the desk was trying to refuse my guest to stay with me because he forgot his id at home, I had stayed there a few times this past 6 months and I didn’t know they had literally just changed this policy and he was not going to let him stay and I would have had to run home an hour away to get it. He even had another state id that I had to BEG HIM to let us use because it didn’t have a birthday on it. Your allowed one guest, why is my guest being harassed for ID when the room and payment is in my name. Then I have asked for an extra towel and they tell me no, that they’re are enough in the room. They forgot to take into account that there is a hot tub that gets the towels wet. As a paying customer, I should be allowed to ask for a. Additional towel

Clean. Love the hot tubs.

Stayed in May 2025

Everything was great except the TV went out a couple times other than that everything was great

Stayed in April 2025

My room was messed up the walls had patches and the hot tub didn’t work and it was missing a tile and you could see right underneath

Convenience

Stayed in April 2025

The jazzuzi in the Eagles room, only 2 jets worked

I liked how clean it was and it was exactly as the pictures show.

Stayed in April 2025

The bed wasn't comfortable, and there was ants in room

Loved the pool in. Our room . Size of room exceeded our expectations

Stayed in March 2025

Everything was nice just need to update those beds

Stayed in March 2025

It was a awesome stay but the bed needs to be replaced they definitely need to get some new beds in there

Stayed in March 2025

There was a few things but I like the place

It’s a nice personal space for a couple

Stayed in March 2025

Didn’t like paying $20 to stay another hour. Got there after 930 pm and still had to pay the $20 most places allow 12 noon check out

Nice space had never been

Stayed in February 2025

Just the smell

Good space and is sound proof

Stayed in January 2025

The outlets wasnt working

Everything was amazing from the size of the room down to the Jacuzzi

Stayed in December 2024

Mattress was very hard/uncomfortable, the bed itself seemed like it was falling apart. The feng-shui was off. The fridge was dirty and kind of small.

We liked the jacuzzi and good location.

Stayed in November 2024

That I had to drive to the front of the property to get to the only machine they have.

Room was clean and comfortable.

Stayed in November 2024

Room dated. Carpet dirty. Electrical outlet by bed didn't work at all.

Good location. Nice sized room. Enjoyed the fireplace.

Stayed in November 2024

The concert guy was rude ignorant the beds were uncomfortable the fellows out of staying on it and the pedals were uncomfortable after that the room was good it was just the bed they need to update their beds

The privacy

Stayed in November 2024

The comforter on the bed smelled like B.O. body odor.

private

Stayed in October 2024

The spa tub did not work properly only one of the pumps was working. The TV remote also not working had tape to hold together. The place just needs a remodel haven’t had one in more then 19 years or more.

I liked the location and the front staff

Stayed in October 2024

I didn't like that the lady at the front desk didn't offer me two keys. An she stated more than once about how many people that was on my booking & no-one else was welcomed.As if I was going to have a party....I also didn't like that the room didn't have a dimmer. It's multiple lights in the room however, all options the room was still to bright.

I like that it had private entrance & not to far away from dining/mall.

Stayed in October 2024

The musty smell and the algae that came out of the spa when turned on gross

Stayed in August 2024