Reviews of Inn of the Dove Cherry Hill - Philadelphia 2 stars

The fire place

The tv not working the dirty floors and linens the fact they didn’t offer to change our room after they new the tv was broken

The room was very neat only problem was the Tub one side of it didn't work to get the full experience. But other then that everything was very nice . But for your money you want things right.

I very much did not like customer service the guy at the check in was very rude. He needs to learn how to talk to people. If he doesn't like his job he shouldn't be working there.

Everything

It’s a nice getaway and not far from home.

No complaints, everything is fine.

All 100% very Good

Nice large bed that was comfortable Hidden quiet location

Found 2 roaches greeting us No blanket Entire room smelled like a mixture of musty old carpet and mold Curtains blocked AC Didn’t use jacuzzi appeared stained Fireplace old and blocked off Chairs with rips in them Rudest staff ever encountered

Some of the staff were rude and I had to ask them a few times to come fix The TV which it never got fixed they asked for a deposit when you arrive The deposit is for damages done while staying in their rooms but when I arrived things were already broken!!!! And the manager never contacted me back never said a word they just take your money

The room was great

The bed felt like we was sinking in and one of the chairs felt like we were sinking in too but other than that I will come back

It was a private room

My husband and i thought we would try the cherry hill location and i have to say it was a huge disappointment! First ill explain the location sucks mainly bc their sign is so small so if you miss it being in Nj you cant just make a u turn you have to drive all around to get to it . We get to the room check it out really quickly, we shoulve looked a little longer before we went to dinner. You have 15 minutes to request a refund. We came back and wanted to start our night the room is below sub par for how much they charge. We got the pool room with Jacuzzi. The carpet on the steps aroound the Jacuzzi had ants crawling on my feet as soon as i stepped on it. Also ants crawling on the bed blankets. Then i went to use the bathroom sink and i feel water dripping on me so i look and the water is just draining out of the s trap. That would explain the 2 mosquitos i killed near the sinks. The floor is so badly unlevel when you open the fridge make sure your ready to catch everything rolling out . Now the pool we didnt even swim in it bc the water had a layer of oil on top of it and had hair floating all in it. The cusions on the chairs in the pool room look like someone took a poop on them. The over whelming smell of chlorine was too much at times. Im sure they just dumped a buch of shock in it and didnt test the water. I was skeeved out enough so we opted not to swim to make the best of it. We tried to put porn on so it was on it the background and there was no channel guide, no free porn in an adult hotel. Also tried to share it from our phones but could not connected to the tv bc the universal remote they had didnt even work. We got back from dinner around 10 and left at 3:30 am. We have been to Philadelphia and Pittsburgh they were at least cleaner and i didn't feel like i was gonna get something from the water. Suggestions if your going to charge so much for a pool room make sure the main attraction is at least taken better care of.

The hot tub still had bubbles/residue from previous occupants, Woke up to table full of ants, took pics and the staff said the couldn’t help me because the owner is not there on the weekend