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  5. Reviews of Chestnut Hill Hotel

Reviews of Chestnut Hill Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8229 Germantown Avenue, Philadelphia, PA 19118, United States of America

#19 of 90 hotels in Philadelphia

Guests' Choice

Review Score

Based on 236 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    That I had to leave

    The food was amazing

    Stayed in March 2024

  • Reviewed: April 9, 2024

    8.0
    was a good stay
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    The bathroom tub is very dangerous. There were no grab bars nor was there a slip resistant for the bathtub. The large glass door was not safe either. There are a few easy solutions to make the tub safe and secure for guests

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    In short, I had a lovely stay at an historic hotel in a lovely area.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    It is nice that breakfast is included though I would describe it as just adequate. There are not many options for vegans and the coffee is only from a machine.

    I loved the location on Chestnut Hill and the fact that this is an historic building. The surrounding area is very walkable with cute little shops, a variety of restaurants, and beautiful churches and old homes off the main street. The staff was very friendly, also.

    Stayed in March 2024

  • Reviewed: April 5, 2024

    10
    Weekend getaway
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The pillows weren't too comfortable. Parking is competitive with people temporarily parking to do food pickups or visit the local market nearby.

    The ambience of the hotel was nice. Rooms were a good size as well. Convenience to restaurants and other nearby places such as pharmacy. The neighborhood was beautiful to the eye with parks nearby and public transportation available if desired. Breakfast included had enough variety for the family and plenty of seating for us.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    8.0
    It was fine. I’d stay there again gladly. Restaurant was really excellent
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    My husband wished our room was bigger so he could have a place to sit

    The breakfast was fair. Nothing special. Same as other places I have stayed

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Overall I had an enjoyable stay…Thank you
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The noise level from the fourth floor above was a bit annoying at times…

    The continental breakfast was okay. I enjoyed reading the newspaper each day…

    Stayed in February 2024

  • Reviewed: March 18, 2024

    10
    A great experience!
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was on the small side but well appointed and comfortable.

    Location, facilities, staff, ambiance.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Our third stay and always great.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    A good continental breakfast. We ate dinner in the restaurant both nights and food was good and observed staff spending much effort sanitizing the tables between customers.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    We had a wonderful stay!
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was alittle small

    Great location lots to do restaurants close by

    Stayed in March 2024

  • Reviewed: February 21, 2024

    10
    Comfortable and relaxing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was welcoming, availability of continental breakfast, beds were very comfortable, location was perfect for our needs, great neighborhood to walk and shop. Breakfast had a good selection. Coffee was excellent.

    Stayed in January 2024

  • Reviewed: February 17, 2024

    8.0
    Great location, great staff, thin walls
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The walls are VERY thin. I could hear someone cough as well as some conversations through the walls of my room.

    The staff was very accommodating. The room was lovely. Great to have on-site parking.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Pretty far from city center Breakfast was mediocre

    Very clean. Pleasant staff Nice quiet location

    Stayed in December 2023

  • Reviewed: January 13, 2024

    10
    It was an amazing hotel.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    nothing

    The room and location were great. The staff was wonderful.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    10
    Old building character with modern amenities
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, everything was perfect

    Old building character with modern amenities

    Stayed in December 2023

  • Reviewed: December 31, 2023

    8.0
    Pleasant stay .nothing temarkable
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast mediocre

    Clean , helpful staff. Pleasant location though fat from central philly

    Stayed in December 2023

  • Reviewed: December 25, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautiful old architecture.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    I recommend the hotel for it's location, comfort and pleasant employees.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights

    Our room was in the front of the building, which I liked because of the view but it was noisy.

    The location was the best for us. Walking distance to restaurants, cafes, and stores. The area is very quaint. The room was clean and comfortable. Breakfast was good, but it could use a greater variety of fruits and gluten-free options.

    Stayed in November 2023

  • Reviewed: October 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I booked this for friends. Can’t answer most questions. The outdoor landscaping is gorgeous!

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Location....Restaurants

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    I would probably stay here again but would make sure I were guaranteed the same size room:-) I think Chestnut Hill is su
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were inconsistent - some were not very friendly at all! The woman who checked me in was rather robotic. Other staff were very nice!

    This hotel is in a great location and my room was lovely - however I read that there are some rooms that are small and lucky mine was not. My bed was really comfortable!

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    The Chestnut Hill Hotel is the perfect stay in Germantown.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The room was large, airy, and attractively decorated. The bed was super-comfortable and there was a Nespresso machine, always a favorite. Breakfast was decent (continental style). The neighborhood couldn't be better--restaurants, lovely shops, old buildings and all that Germantown atmosphere.

    Stayed in August 2023

  • Reviewed: July 24, 2023

    10
    Charming neighborhood
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We arrived at a time when parking was too tight

    The location is great

    Stayed in July 2023

  • Reviewed: July 10, 2023

    10
    Perfect location, understated elegance
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I can’t think of one thing we didn’t like!

    We LOVED our stay at the Chestnut Hill Hotel. The room was very quiet and every comfort need was anticipated and provided, including an umbrella in the closet (this was a first for me- just wow!). The bed and pillows were plush as expected and the bathroom was also well-appointed. Fascinating historical photographs of the Chestnut Hill and greater Philadelphia área covered the walls in the hallways. Breakfast was great, and we loved the brewery and market right next door. Calva and Michelle were particular staff who stood out as genuinely friendly and helpful. We felt pampered, and would give our highest recommendation for this hotel!

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in July 2023

Showing 1 - 25

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