The kitchen was pretty dirty. The drawers had some leftover crumbs and food particles. The oven mitts were very gross. Tons of pancakes and pasta and food dried all over them. One of the hairdressers was broken. We left it on the table. The microwave didn't work. And the condo had a strange smell. The couch has had better days! The remotes need new batteries.

What we liked most about the space is that there was plenty of room for all of us. It also had a kitchen with the dishware needed and the hot tub in the entertainment area. Great for relaxing! The view was beautiful next to the river. We wish it wasn't raining. We would have loved to walk it.

Stayed in April 2025

I didn’t like the package didn’t include a lot of things that in chulavista resort and even though is not included, they should have a discount program for these kind of packages

I like how spacious the room and it was very convenient to check in and out.

Stayed in June 2024

They didn’t do very good at plowing the drive. There is nothing on site to do with your family if you don’t book through chula. Would be nice to have access to a pool or something. Would have kept us on site more to spend more money there.

Was a very open concept plenty of room for everyone!

Stayed in January 2024

Blankets on all of the beds would have been nice, there was only one on the king bed.

The hotel was very nice

Stayed in September 2023

The only misunderstanding it’s the fact that pool passes are not included in your price we had to paid additional to enter pools

It’s exactly what it’s described in the description

Stayed in July 2023

The kitchen wasn’t very well stocked. Additional pans, wine glasses, salt and pepper, more to the kitchen. The restaurants closed to early.

The property was set up in well, quiet, and the beds were comfortable.

Stayed in June 2023

I did not realize the Waterpark was not included when I booked. Need to be more transparent.

Stayed in March 2023

There were 2 restaurants in building and one a short drive on property but wasn't open. The unit is privately owned so access to resort amenities (gym, kids club, Waterpark), isn't included, access to Waterpark is NOT included and is costly. When booking, it was not stated anywhere that Chula Vista Waterpark passes would be an additional fee. Plan ahead Restaurants close early about 8 or 9pm.

This room is incredibly spacious, we had 7 ppl very comfortably. It was in a quiet part of Wisconsin Dells and short drive to main area and attractions. Accessing the unit was a breeze. Ample parking Full size kitchen and dishwasher was wonderful. Everything you need to cook in the unit, including a toaster, baking sheet and cutting board (no blender). Room is adjacent to main elevators and ice machine. Connected by tunnel to indoor Waterpark and on site restaurants.

Stayed in December 2022

Both codes sent to my email didnt work spent 45 minutes trying to get a new code that actually worked to gain entry, mean while my family waited in the hallway as guest walked by it was pretty embarrassing and my wife was furious.ROOM WASN'T CLEAN PROPERLY the floors were really dirty it's obvious this unit hasn't been mopped in a while our sock were filthy black from walking without shoes in this unit after just arriving 30 minutes earlier. The kitchen marble counter tops were disgusting they had dried sauce or syrup in a lot of spots and greasy finger prints residue everywhere. I didn't pay all this money expecting to have to clean the unit I booked for my family and I to use for our stay, that sucked, the microwave had food splatter inside of it. It was missing plates, cups and serving tray, the big frying pan with black protective coating was all scratched and damaged not safe to cook in cause prior to our check-in it's nonstick coating had been damaged by using the wrong cooking utensils to cook with and the wrong non abrasive sponges to clean it without scratching the surface. The pillows smelled musty and like wet dog hair its very obviously they also hadn't been washed, sanitized or changed in a while, along with all three beds sheets and covers, the couches were so dirty i had to throw a bed sheet over both so we could sit and eat pizza, while watching a movie there gross and need to be replaced both couch and chair cushions are so bad that when you sit on them there all deformed and aren't able to sit comfortable at all. All of what I mentioned above was so obvious to whoever supposedly cleaned and sanitized and washed or changed our sheets, pillow cases or bothered to clean kitchen counters microwave and floors.

The room itself was very spacious.

Stayed in July 2025

Vending prices

We had plenty of space, Felt like home!

Stayed in May 2025

Worst room I ever had for a waterpark

Stayed in April 2025

very clean!

Stayed in February 2025

The outside hot tub was closed.

For the most part it was quite.

Stayed in March 2025

That you had to pay extra for water park. The price was a little extreme per day.

The whole area was nice.

Stayed in July 2024

For the money, no complains.

The condo is spacious and well maintained. Location close to other attractions is excellent.

Stayed in July 2024

N/A

It is off the beaten path away from the hectic Dells area.

Stayed in April 2024

Absolutely nothing!!!

Very spacious at very reasonable price. Definitely will rent again if available!!!!

Stayed in March 2024

No one at front desk

Room size

Stayed in March 2024

I used Booking.com for travel and room reservations so it was terribly inconvenient and suspicious to be receiving messages from Vacasa requiring me to create a log in to THEIR portal to sign the rental agreement after paying for the rooms on Booking. With Vacasa's hidden fees, the vacation costed nearly 3 times the amount shown for the room! Nearly $200 for room cleaning and several other fees adding up -- plus they surprise you after getting the non-refundable reservation that the water park is not included. That is another $50 per person per day!!! I wanted to just cancel after being surprised with so many extra charges but the reservation is not refundable.

Stayed in March 2024

Did not like the key pad. You may want to check batteries as it did not work at all times.

Stayed in August 2023

The door security swing latch was completely broken off. All we had to lock our room at night was the simple deadbolt. There was never any staff at the front desk in our building. A sign marked that it was closed. This made the resort feel unwelcoming. The light switches in our room were a nightmare to figure out. They never worked the same each day. There were not enough parking spaces. We were supposed to have 2 but we could barely find one some nights. No housekeeping ever came in to switch out towels or collect garbage even though a notice inside the room said that they would. The shower gel and shampoo dispensers were empty inside the showers.

The location was fantastic. Beautiful views of the Wisconsin River and away from the touristy areas. It was quiet. We never heard other guests while inside our room. It was clean when we arrived and the room was beautiful with a jacuzzi.

Stayed in June 2023

We booked this space for our group of three kids and two adults. It was clean upon arrival. However, we found out that we had to pay for the water park passes which amount to $53/day per person. I booked via Booking.com and while the information re: the passes is listed, it's not in the main description. Instead, the mention of no tickets is underneath a company summary of Vacasa. This info should be front-and-center and included in the general summary folks review prior to booking. Additionally, there was no cable TV and the internet service was very poor (we were constantly kicked off) which made streaming anything on phones/iPads impossible. Lastly, the freezer leaked into the fridge so we had a pool of water on the top right shelf the entire visit. Overall, the space is large and can accommodate a group, however, I wouldn't have booked it given the additional costs incurred to swim there.

Stayed in May 2023

Didn’t like that my check in was at 4:00pm but my room wasn’t ready until 5:00pm

Stayed in April 2023

Parking lot is too small and spaced out for the amount of people. You have to park a mile away from your room. And there are too few elevators for the amount of people as well. At some points there was a 30 minute line for the elevator.

The unit was very nice and clean, there were also a lot of amenities at the resort.

Stayed in January 2024