A simpler coffee maker in the room would be nice. This one was a little hard to figure old, and the coffee didn’t come out hot.

The location was excellent. One of the most comfortable hotel beds I’ve ever slept in. The shower was perfect.. perfect temperature and pressure.. I never wanted to get out! The room was quiet!

Stayed in May 2024

No complaints!

Our great service started when we entered the hotel. Tyrone at the front desk was a pleasure to meet, very helpful and had a wealth of information to make our stay memorable. Beautiful facility and could not have been more conveniently located. We have raved to our family and friends about this hotel and we will return!

Stayed in May 2024

Nothing to dislike.

The staff were outstanding in every way. Any query was addressed immediately. A special mention for Yonnie Baldwin and Melvin Burkes. The location was great-near the free bus stops and a reasonable grocery section in a nearby Target. The markets were only a few steps away, as were horse and carriage rides. Car parking was nearby. We would highly recommend.

Stayed in May 2024

I was not aware it was a extended stay hotel and that it is 2 flrs. Thank goodness we are able to climb stairs.

Location

Stayed in May 2024

Breakfast options would be great

Stayed in May 2024

The location was great! City Market is across the street and many restaurants near by. The beds were comfortable and the beautiful courtyard was a great place to relax in the evening, or have morning coffee. The staff was all very friendly and helpful. Highly recommend

Stayed in May 2024

The water in the shower was never warm.

Stayed in May 2024

The check in is a little challenging as thelol unloading and loading had to be done double parked on a narrow street if a space wasn’t available. The flight of stairs to the bedroom was sort of a surprise. I’m sure the picture of the hotel indicated this, but I booked in a hurry and didn’t notice. The rattling exhaust fan in the bathrooms that is connected to the light switch was very annoying. If you wanted light, you had the noise of the fan.

Quaint hotel right in the heart of the city with a very beautiful peaceful courtyard with a fountain and greenery, away from the hustle, bustle. Not sure if it was up to par with the price we paid for the room, but this was our first trip to Charleston and it was a last minute booking so don’t have anything to compare it to. All of the staff were very friendly, helpful and accommodating.

Stayed in May 2024

Would have loved a way to darken bedroom a little more. Small thing but better toilet paper would be great too! (Especially when staying several days). We actually went out and got some.

The desk staff and cleaning staff were so friendly and helpful! The front desk staff even helped have birthday roses delivered to my room! Whenever we had questions about where to go they pointed us in the right direction! We were greeted every time we walked in or out. We will definitely be back!!

Stayed in April 2024

N/A

Location, within walking distance to sightseeing, restaurants and shopping.

Stayed in April 2024

tissue box only had two tissues in it. no maid service during four day stay. ran out of face clothes and only three large towels. I should have asked for more face clothes but thought there would be maid service advertised valet but there is no valet service.

the bed was surprisingly comfortable and we slept well each night. it was nice for guests to have a sitting area seperate from bedroom. TV's were good size. Very nice gentleman helped us upstairs with our luggage including taking bags to 2nd floor of room.

Stayed in April 2024

Nothing

Location

Stayed in April 2024

You do have to carry your suitcase upstairs to go to bedroom. This may not be suitable for people that have issues climbing stairs.

Location

Stayed in April 2024

Noise from outside machinery but otherwise perfect with balcony over the market..

Perfect location clean tool great staff

Stayed in April 2024

The location was perfect!! Everything was in walking distance! Loved that the rooms included a full kitchen...we were traveling with a full cooler and having a place to keep everything cold and to refreeze out cold packs for our long drive home was awesome! The staff was very friendly and helpful!

Stayed in April 2024

I really can't think of anything. We were very comfortable.

This is a very spacious suite: two bedrooms and 1.5 baths. The location is excellent. The staff is very friendly and helpful. The building is charming. I would stay here again.

Stayed in April 2024

Upstairs bedroom and price.

Staff and location where excellent

Stayed in March 2024

The quiet & spacious rooms, very attentive staff

Stayed in April 2024

Wish twin beds had been available

Great location, easy access to all of downtown

Stayed in March 2024

Some small repairs were needed on the trim and base of walls. They showed wear and tear.

We loved the comfortable bed in the central location!

Stayed in March 2024

The staff was very friendly and professional and helpful

Stayed in March 2024

Price

Location near restaurants, shops, and cruise ship port.

Stayed in March 2024

Nothing!

The location is excellent! Staff goes above and beyond to help and is is so pleasant! Beds are comfortable and rooms are quiet. Love this hotel!

Stayed in March 2024

TV was difficult to navigate.

Friendly and professional staff. Great location, close to many shops and restaurants.

Stayed in March 2024