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  5. Reviews of citizenM Boston North Station

Reviews of citizenM Boston North Station This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

70 Causeway Street, West End, Boston, MA 02114, United States of America

#15 of 93 hotels in Boston

Guests' Choice

Review Score

Based on 3042 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.1

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 30, 2024

    10
    Amazing place overall
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed a bit soft for us & pillows too high for us. Everything was so clean, except that floor wasn't very clean, we were barefoot and my feet were dirty after a few min so I had to.clean them before getting in bed.

    Location is awesome. Place is awesome. Room is so cute, small but all we need all the time when traveling. The iPad is just amazing to control everything without getting up.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    9.0
    Perfect for a long weekend, also upgrade to city view for the views alone!
    • Leisure trip
    • Couple
    • King Room - Downtown View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Ideal location- room was compact but very Efficemt and super Comfortable

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    I definitely recommend it. Next time, I’ll first of all check if there is a Citezen hotel there.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no slippers in the room

    Location, interior, atmosphere

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    Great view, great value, and great location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I had some difficulty connecting to the TV to watch shows. I wonder if it is a wifi speed issue?

    The view from the room was absolutely incredible. It is right next to the ball park and we were there on St Patrick’s weekend. We were worried that we would hear lots of noise from the street. There was some noise and it definitely isn’t as sound proofed as other Citizen M rooms I have stayed at, but it wasn’t too bad and we were able to sleep. The common area in this hotel is fantastic. There are lots of quiet spots to get some work done in your laptop.

    Stayed in March 2024

  • Reviewed: May 27, 2024

    10
    Really enjoyed my stay at the CitizenM Hotel at North Station and would recommend this to others.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    No material points for improvement.

    I enjoyed the centrality of the hotel's location, the nice atmosphere in the lobby/dining area, and the room was clean.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    9.0
    Funky, comfortable, clean and quiet
    • Business trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No coffee / tea or iron in the room. Bar gets a bit loud later. Limited food options but there is an extensive food hall right next door.

    Clean, comfortable and with a funky vibe. Large open bar/coffee area good for work during the day.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Business trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed is waaaaaaay too soft. And I wish that breakfast had some fresh vegetables.

    I'm a fan of CitizenM hotels, love the concept. The games at the lobby are great after a long day of meetings :)

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room - Downtown View
    • Stayed 2 nights
    • Submitted from a mobile device

    Location Design

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Modern
    • Leisure trip
    • Family with young children
    • King Room - Downtown View
    • Stayed 2 nights
    • Submitted from a mobile device

    It is a contactless check in and with tablet regulating room features - sounds great but when there’s a glitch: tablet non working or request on tablet not done, staff is most definitely required but not as readily accessible

    Modern look, lobby with many comfortable and inviting lounges, rooms are clean also very modern with look, space design and amenities access.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Nice place would stay again
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No parking

    Close to venue

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Easy, clean, comfortable.
    • Business trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Small rooms but to be expected in the city

    Location. Right next to td garden and work conference

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Compact, clean and convenient. Should be on your short list.
    • Leisure trip
    • Couple
    • King Room - Downtown View
    • Stayed 1 night
    • Submitted from a mobile device

    Curiously, the pillows are rather uncomfortable. They are too large for our taste and, consequently, too hard. We would have preferred softer ones. Pillows are one of the few items in a hotel room that are used almost constantly and we are always a little surprised when hotels trade aesthetics for comfort.

    We liked the immediate proximity to the train station, which was why we chose the hotel. But once inside, we were impressed with the staff and the modern, well equipped and furnished rooms. We had a city view, which was a plus at night and early morning.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is just soooo nice hotel. Everything was just perfect. Very nice and helpful staff. Position close to subway, TD Garden, only 10 min walk to the center. The view from the bed on the city is stunning! Thank. You!!!

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Really good place to stay for value but breakfast could be improved
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    The only problem in the room was the AC noise. You can not switch AC off but only to put the fan to the lowest speed, so AC works all the time. But even at the lowest fan speed you still hear its noise. Maybe the noise came from outside, not sure. But it was really annoying. For breakfast you can find a variety of meals but despite that every time I left it with the feeling of dissatisfaction. Two things really disappointed me at breakfast. The first - avocado spread is sour and spicy with some herbs inside. And the result is that I couldn't eat it despite the fact that I love avocado. Not all people like spicy food. Just plain mashed avocado with a little salt and some vegetable oil should be OK. The second problem is the egg meal. I am vegetarian and eggs are my primary source of protein. But after eating this dish I wanted to go to the restroom. On my last day I found out that the eggs were mixed with milk. And I have lactose intolerance. So, at least such things like having milk in some meal and it is not visible and obvious - it should be mentioned somewhere. In addition, it would be nice to have plain eggs in any form to eat them - boiled, fried, scrambled, but without milk. But when the egg meal is made from an unknown substance it removes the level of the hotel. In such level of the hotel I would expect egg meal made on the host and bought one.

    The room is a little compact but you hardly notice that because it's very modern, stylish and inspiring. There's a big window, not always with the best view, but with a lot of light entering through it. Many channels on the TV and in addition you can cast on it the content from your smartphone. The text on the soap bottle could be confusing but it's indeed a universal gel for hair and body. The hotel starts from the fourth floor where the reception and dining room are located, and there you change the elevator to your floor. To enter the building at late hours you should attach your card to the scanner near the door. The location of the hotel is great. And just in the adjacent building you have a StartMarket supermarket with a huge amount of products. You can even connect to the hotel's WiFi inside the supermarket if you stand near the farthest wall. There's also free WiFi of the supermarket itself.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room - Downtown View
    • Stayed 1 night

    This stay was truly exceptional; there's nothing that could have improved it.

    Central Location: Conveniently Positioned for Access Effortless Check-in and Check-out Procedures - Appreciated the 100% Digital Process Room: Impeccably Equipped, Every Square Centimeter Meticulously Planned Fantastic Decoration Enhancing Ambiance Stunning Room Views Exceptional Breakfast Selection with On-Demand Coffee Service

    Stayed in April 2024

  • Reviewed: May 12, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room - Downtown View
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was super clean and although not large very well set up. The location was great.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Great apart from comment above
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower - body hair from previous occupant, not a good experience as I am sure you will understand.

    Location good Bar and eating area excellent in and out

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Vegetables must be added to the breakfast menu. The bed is too high.

    Location

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Excellent
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Ventilation system, i couldn’t turn it off

    Amazing location

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Very Cool experience!
    • Leisure trip
    • Couple
    • King Room - Downtown View
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the room and the lighting!

    Stayed in February 2024

  • Reviewed: May 6, 2024

    8.0
    Staying in Citizen M's around the world, never been disappointed
    • Leisure trip
    • Family with young children
    • King Room - Downtown View
    • Stayed 1 night

    The floor signage was a bit weird, it might be the building though as it's popped on top of existing buildings!

    The convenience in North Station, the bed is very comfy. Great common area. The breakfast was also really good.

    Stayed in April 2024

  • Reviewed: May 4, 2024

    9.0
    Fantastic!
    • Leisure trip
    • Solo traveler
    • King Room - Downtown View
    • Stayed 6 nights
    • Submitted from a mobile device

    Fantastic location and amazing few of the city! It’s close to all historical landmarks and food destinations.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Good location and a cool view
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had an early arrival of a flight. We thought maybe we could check in early but that was not option.

    Me and my husband stayed here for one night for a quick stop in Boston on our way to VT. This location was perfect for trying to fit in some Boston tourist things before leaving. The room was just the right size for our short stay and the bed was comfortable. We came back in the middle of the day to take a nap and the night shade blocked out all the light. We got a good 3 hour nap in! It was amazing! We also appreciated the chill lobby atmosphere while we waited to check into our room. And the staff were so kind. We also checked out but had a few hours after check out to do a few more things in the city but didn't want to take our luggage. They let us keep it there in a storage space. I would highly recommend this place if you need a good place to get on and off the subway and to hit up some touristy Boston things. Our room also had a cool view of the city and surprisingly the city noise was to a minimum. We slept really good.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Chill and relax
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a complaint, but i do hope they have a bench

    Location is good. Nice view from the room even im only on 5th floor. Nice stuff for the direction and suggestion. Clean room. I do hope they have the little bench like washington dc citizen m. Easy to control everything. And it’s better to provide a cup by the basin. But the stuff did give me one when i ask for a cup of ice.

    Stayed in April 2024

Showing 1 - 25

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