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Reviews of Douglas Inn and Conference Center 2 stars

1450 Riverbend Drive, Douglas, WY 82633, United States

#6 of 6 hotels in Douglas

Guests' Choice

Review score

Based on 72 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.6

  • Location

    7.6

  • Facilities

    5.2

  • Staff

    6.8

  • Value for money

    5.0

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 22 July 2024

    6.0
    Pricey for what you get. Stay was tolerable and rooms decent.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    NA

    Stayed in July 2024

  • Reviewed: 20 June 2024

    5.0
    Not as nice as expected for a new motel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Very low water pressure in bathroom sink; only 3 channels on TV; a very sharp metal point buried in rug just at the bathroom entrance

    Pool and workout room were nice.

    Stayed in June 2024

  • Reviewed: 25 January 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Night clerk wasn't very friendly. Tv didn't work and they said would send someone to fix it but noone showed. Maid came in to clean without knocking

    Room was clean and spacious. First front desk clerk was courteous

    Stayed in January 2024

  • Reviewed: 15 August 2023

    4.0
    Disappointing
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pretty much everything. Breakfast was cold and under cooked. Room smelled of smoke even though it was a smoke free facility. It was way overpriced.

    Stayed in July 2023

  • Reviewed: 14 August 2023

    6.0
    Well disappointed with stay. Two week trip and this was worst of all stays. Exmiltary here and truthfully it reminded m
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was subpar and small proportions

    Location and front desk person helpful

    Stayed in July 2023

  • Reviewed: 13 July 2023

    4.0
    Ok
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    The pool, jacuzzi

    Can't say. I can't reach the manager and I may have bedbug bites

    Stayed in July 2023

  • Reviewed: 11 June 2023

    4.0
    Disappointing
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I like the place but it was no hot water on the shower

    Stayed in June 2023

  • Reviewed: 24 May 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no restaurant the bedding was dirty we had to check for bugs

    Nothing

    Stayed in May 2023

  • Reviewed: 7 September 2022

    5.0
    Wouldn’t stay again
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room smelled musty Mattress & bedding were uncomfortable

    Staff & food at hotel restaurant were excellent

    Stayed in September 2022

  • Reviewed: 20 August 2025

    10
    Lovely staff, awesome amenities, would definitely stay again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Awesome value for the price. My daughter loved the huge pool. My husband and I had fun playing some slots. Having a restaurant in the building was super convenient as well! Overall great value!

    Stayed in August 2025

  • Reviewed: 13 July 2025

    1.0
    Hard pass
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Stained mattress, stained pillow, mold in windows, spider webs, gunk in tub/shower, broken and scary sounding window air unit, housekeeping didn't replace pillow when left out for them to see, door offset and hard to open, dresser drawers old and hard to open, breakfast is all things you make yourself and nothing healthy at all, shower was slow to drain, TV kicks out of hdmi2 mode anytime it's turned off so it's static when you turn it back on, sign at the front very unwelcoming claiming you should check your room before you book, toilet leaking at base, shower head full of hard water and somewhat clogged, shower rod coming out of the wall, surfaces no whipped down after housekeeping "cleaned ". I had to strip my own beds because they didn't bother night 1 (I stayed 3 nights) not valuable since I couldn't sleep, only stayed so my kids wouldn't have to sleep all night in my car. Never again.

    Location

    Stayed in July 2025

  • Reviewed: 22 June 2025

    1.0
    Shit
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not clean and bed bugs

    Garbage plain and simple

    Stayed in June 2025

  • Reviewed: 18 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Definitely needs remodeled. Bathroom needs caulking painting & new tub enclosure. The new carpet was nice.

    Good location. Nice to have a restaurant & bar & breakfast.

    Stayed in June 2025

  • Reviewed: 27 April 2025

    9.0
    Decent place to stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room smelled like incense and the floor was sticky. Pool heater was broken. Limited breakfast options in terms of gluten free or other allergies

    Staff was friendly and fulfilled all our requests as a family. There was enough room and they brought us an extra bed for the baby. Free breakfast, though no real gluten free options so I just ate a sausage because im also allergic to eggs but they couldn't know that.

    Stayed in April 2025

  • Reviewed: 14 February 2025

    1.0
    Never again
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tv didn’t work management wouldn’t quiet other rooms

    The bed

    Stayed in February 2025

  • Reviewed: 14 October 2024

    1.0
    I would remove them from your web site and shut them down for health hazards
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything This was the worst dive we had ever seen. I couldn’t even pee in this place without fear of catching something

    Nothing, pictures of hotel are not current at all. It is run down dirt to the level of filthy.

    Stayed in October 2024

  • Reviewed: 21 September 2024

    3.0
    There were drink glass marks on nightstand and I had Clorox wipes and cleaned it, and the restroom
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Waffle batter too thin. Not much to choose from.

    The eggs were good.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    2.0
    Dreadful.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty. Old. TV did not work. Breakfast was awful. Thin old stained towels. Smells of stale smoke and mold. Noise from gambling on site.

    It was the only room I could find. Better than sleeping in the car.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    3.0
    Wouldn't stay there again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not enough towels. Blow dryer was browned from burning up prior to our visit. Ice machine was out of order on our floor and the floor above us.wouldnt

    Staff was courteous.

    Stayed in September 2024

  • Reviewed: 29 July 2024

    3.0
    Poor
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There were bugs 2of the rooms had to be moved 3 times

    The pool

    Stayed in July 2024

  • Reviewed: 5 June 2024

    1.0
    🚫 Avoid this hotel at all costs!! 🚫
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Do not, and I repeat, **DO NOT** stay at this hotel. It passed its prime in 1980, and nothing much has been updated or cleaned since. Our room was absolutely disgusting, our tv and fridge didn't work, AC worked occasionally but not the entire time. There was dirt and splatters of unidentified substances everywhere. The whole place smelled awful and was really run down. The pool is literally in the lobby. The pictures to advertise the property were definitely altered to make the place appear brighter and cleaner than it is. In reality, it is dark, dingy, and scary. I've stayed in many budget hotels and not once have I ever experienced one this GROSS and run down —— and for $200!! Room would have been worth around $50-$80, not $200!!

    The girl at the front desk was nice but didn't speak any English.

    Stayed in June 2024

  • Reviewed: 24 May 2024

    1.0
    Do not stay at Theo
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smell, cleanliness, value

    Absolutely should be shut down, the pictures shown are from years ago and do not represent the current conditions.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    1.0
    NASTY
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel is so dirty! Stay somewhere else!

    Stayed in May 2024

  • Reviewed: 7 March 2024

    1.0
    Very poor
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing in the hotel was well kept. The halls and rooms we dirty. There was layers of dust and dirty carpet. The toilet in our room didn't work and neither did the one in the lobby. The lock on the door to our room was broken and the exterior door didn't lock so I was genuinely scared to stay there. The heater wasn't keeping the room warm and the blankets were paper thin. We had to sleep in pants and a sweatshirt. It really was an awful stay.

    Stayed in March 2024

Showing 1 – 25

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