4770 Plaza Drive, Irving, TX 75063, United States
#56 of 89 hotels in Irving
Guests' ChoiceBased on 438 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.8
Staff
8.4
Value for money
8.0
Free Wifi
6.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 8, 2025
Stacy
United StatesThe location is great for when we need somewhere to stay the night before catching a flight out. The free shuttle service to and from the airport takes the hassle out of having to drive yourself. We have used this facility multiple times and never been disappointed. The staff are courteous as well.
Stayed in September 2025
Reviewed: August 23, 2025
Amber
United Statesthe type of air conditioners in the rooms leak into the carpet so the rooms smell like mildew and floor is wet
It was good the hotel was clean and the rooms were nice
Stayed in August 2025
Reviewed: August 11, 2025
Sheryl
United StatesRoom was warm when I entered. Took a bit to cool off.
I was flying from overseas and decided to stay over in DFW before heading home. Clarion DFW North was close and offered a shuttle which was most helpful. The staff was friendly and courteous and their restaserved good food.
Stayed in August 2025
Reviewed: August 6, 2025
Arthur
United StatesThe ac did not work well. It cooled but where thermostat is the unit would shut down with room still hot. Made it hard to sleep. Room felt humid when we arrived. None of the outlets worked on the lamps so we could charge our phones.
The hotel was nice and clean. It was updated. Location to DFW made an early morning flight easy to get to.
Stayed in August 2025
Reviewed: July 27, 2025
Carla
United StatesThe beds were not that comfy
In every comers there was spider webs and saw a few spiders in the room
Stayed in July 2025
Reviewed: July 7, 2025
Rajesh
United StatesAC was a bummer , not sure how it works . Cools down the room and then starts running again only after room becomes considerably warm to affect the sleep . Complained and staff granted me a different room which was also same . Then decided it might be the entire hotel. NO BREAKFAST, even though Booking.com said 'good breakfast' , should have looked for breakfast included , my bad on that part
Hotel was clean, rooms were spacious. Attendant was co-operative and good .
Stayed in July 2025
Reviewed: June 28, 2025
Janelyn
United StatesI didn’t stay long enough to notice
Clean
Stayed in June 2025
Reviewed: June 24, 2025
Culp
United StatesThe on-site restaurant leaves a lot to be desired.... but it's on site, so there is that...
The front desk person was absolutely delightful and made the stay relaxing and comfortable. Don't recall her name, but she worked early afternoon. Dark haired lady, a bit of an accent, just a warm, and wonderful, hospitable person. She had a bit of an accent, but not sure of her name. Perhaps in her 40's.... just a great experience.
Stayed in May 2025
Reviewed: June 17, 2025
Shelia
United StatesNear the airport Very clean
Stayed in June 2025
Reviewed: May 22, 2025
John
United KingdomNothing
Handy good value for money airport. good hotel shuttle service
Stayed in May 2025
Reviewed: May 13, 2025
Santiago
United StatesLocation it was near by the airport
It was constable for the few hours I expend there
Stayed in May 2025
Reviewed: May 9, 2025
Mark
United StatesThe hallways were a bit dreary.
Close to the airport. Our flight was canceled, so we needed a room close to the airport with shuttle service.
Stayed in May 2025
Reviewed: May 6, 2025
Crisanto
United StatesFound nothing really
Great
Stayed in March 2025
Reviewed: April 28, 2025
Jose
United StatesCheck-in was very busy and there was only one staff member at the desk.
Conveniently located next to the airport.
Stayed in April 2025
Reviewed: April 28, 2025
Krystle/mary
United StatesThe carpets do not appear or feel clean. The building itself is old and in repair, the swimming pool area was not clean during our stay.
As a rule the property appeared clean, and the bed appeared clean
Stayed in April 2025
Reviewed: April 19, 2025
Aerial
United StatesParking! No parking was left after 10 pm only in the back of hotel. But completely dark back there so a little unsafe.
Bar, breakfast(not included) but available, cold water. Travel brochures. It was clean. A little outdated but well kept. For the price can’t complain.
Stayed in April 2025
Reviewed: April 14, 2025
Nikki
United StatesHall and stair carpets were dirty and stained
Stayed in April 2025
Reviewed: April 2, 2025
Matt
United StatesMy room smelled strange- like of a roasted meat. Ham? There was an overhang over the window blocking the light and the view was directly into a car parked behind the building. Not the most welcoming of rooms but does the job for a night. I was stuck in Dallas for a night because of a flight cancellation. I do believe this is worth the bit more you'd pay over the Super 8.
The staff was friendly. Its proximity to the Dallas Fort Worth airport is great and their free shuttle service is handy. I had originally made a reservation at Super 8 but it looked under construction and dingy when I went to check in so I switched to this hotel. The staff was much friendlier and the environment felt safer and more welcoming.
Stayed in April 2025
Reviewed: March 10, 2025
Olivia
MexicoWell, the bad side about being so close to the airport is that you can hear all the planes above you during the night. We made the reservation same day around 6 PM and no one ever sent a message on Booking.com to explain about the Shuttle service. The young lady who attended us was kind of rude, she needs a lot of training about customer services. Urgent.
I like that it was close to the airport and had a shuttle included.
Stayed in March 2025
Reviewed: January 25, 2025
Heidi
AustraliaThe shower was difficult to function and took a while to get to go warm. Would have been better if it was a simpler design.
Nice comfortable room
Stayed in January 2025
Reviewed: January 10, 2025
Kimberly
United StatesI didn't like that there was a small van to pick up everyone heading to dfw airport, there needs to be a van for each hotel alone instead of going from one hotel to the next and squeezing us all in.
I liked the overall interior appearance of the hotel, and the fact that it had transportation to dfw airport with no additional cost. Plus free parking was great too.
Stayed in December 2024
Reviewed: January 1, 2025
Karl
United KingdomIt’s getting a little dated in some areas.
Close to the airport and good value for the stay. Also provide a shuttle run to the airport. It has a small gym and pool. Plus a small restaurant to eat at.
Stayed in December 2024
Reviewed: December 8, 2024
Kaylee
United StatesThere were 3 roaches different sizes in the bathroom but they disappeared when I turned the light on and never saw them again.
Bed was nice parking easy pretty dark in the room while sleeping.
Stayed in December 2024
Reviewed: November 30, 2024
Zuri
Puerto RicoTv needs to be better
It has a lil convinience store inside
Stayed in November 2024
Bophut, Thailand
Koggala, Sri Lanka
Westendorf, Austria
Valdosta, US
Joshua, US
Palanga, Lithuania
Bansko, Bulgaria
Mokošica, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content