4770 Plaza Drive, Irving, TX 75063, United States of America
#50 of 86 hotels in Irving
Guests' ChoiceBased on 753 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.6
Staff
8.4
Value for money
7.9
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Frances
United States of AmericaThe Shuttle bus was awful, We called and they said they were on the way 45 minutes later they arrives and drove around the airport 45 more minutes. We were told when we called the front desk that they come on demand The restaurant was meh, shoved in a corner down a long maze of hallways. Service times of 45 minute wait if we ordered food.
Check in went well
Stayed in April 2024
Reviewed: April 4, 2024
Grant
United States of AmericaI like the fact that they had a restaurant on site.
Stayed in March 2024
Reviewed: March 23, 2024
Cassandra
United States of AmericaCarpet too think and old in ADA accessible room
Location, value, restaurant & services.
Stayed in March 2024
Reviewed: March 14, 2024
Daniel
United States of AmericaThe pool and hot tub could have been a bit cleaner . The overpriced food at the in-house restaurant was terrible. Other than that, it was a very pleasant stay.
It's a very nice place to stay.
Stayed in March 2024
Reviewed: February 26, 2024
Spencer
United States of AmericaThe shuttle service pick up from the airport took a long time 30-45 mins and there was lukewarm water only when we took showers
Convenient, plus over other hotels is the free 24hr shuttle service,
Stayed in February 2024
Reviewed: January 30, 2024
Eric
United States of AmericaThe shower was not clean; it was surface level clean but the whole thing needs a deep clean. Hot water was relatively tepid; I prefer a much hotter shower especially after air travel. Some of the outlets were loose so my chargers weren't connecting properly; the arm on the desk chair was worn and partially torn off. Just a general neglected feel to the facilities and a disappointing shower (that's a big factor for anyone traveling)
The entire staff, front desk, housekeeping, shuttle drivers, were all super friendly and helpful and that goes a long way. The issues I had are totally fixable with a little time and attention.
Stayed in January 2024
Reviewed: January 28, 2024
Thomas
United States of AmericaI called the hotel upon arrival at the airport and the staff provided clear directions to find the shuttle service. She then alerted the driver who waited a few minutes for us to get there. Great shuttle service. Friendly helpful staff.
Stayed in January 2024
Reviewed: January 8, 2024
Anthony
Belgiumthe bathroom was quite old and needed to be redone
Convenient and close to the airport, great to be able to use the shuttle
Stayed in January 2024
Reviewed: December 15, 2023
Cache
United States of AmericaNice clean and quiet! The staff was nice. A few places to eat around but nonetheless, still a good hotel.
Stayed in September 2023
Reviewed: November 12, 2023
Lindsay
CanadaYou have to call to organize the shuttle It doesn’t just run. We waited a good hour after we called and organized ours. Day staff was nice but seemed annoyed with us. Night staff was fantastic.
Facilities were great, clean and close to the airport. They do have a 24 hour shuttle.
Stayed in November 2023
Reviewed: October 22, 2023
Michelle
United States of AmericaRun down
Close to airport
Stayed in October 2023
Reviewed: October 8, 2023
Ann
United States of AmericaLocation, clean, quiet.
Stayed in September 2023
Reviewed: September 27, 2023
Marty
United States of AmericaGreat breakfast and dinner
Stayed in September 2023
Reviewed: September 13, 2023
Jaime
United States of AmericaServe breakfast earlier. People typically stay close to an airport for early flights 7am is too late for me. 630 to at least grab something and eat in 10 minutes as the shuttle leaves at 6:55. Very disappointing Also bottom sheet was so wrinkled I thought it had been used
The staff was absolutely wonderful!
Stayed in September 2023
Reviewed: September 1, 2023
Lisa
United States of AmericaI have no complaints
Airport close
Stayed in August 2023
Reviewed: August 31, 2023
Daniel
United States of Americagreat value for a quick 7hr layover for a morning flight
Stayed in August 2023
Reviewed: August 27, 2023
Tj
United States of AmericaClose proximity to DFW. Late arrival at 1 am without selling my rooms out. Shuttle to the airport. Hot shower.
Stayed in August 2023
Reviewed: August 23, 2023
Alfred
Costa RicaRooms need renovation.
Location
Stayed in August 2023
Reviewed: August 14, 2023
Mathew
GermanyClose to the airport. Friendly staff. Clean room. Free shuttle to the airport that picked us up very early in the morning at 4:45
Stayed in August 2023
Reviewed: August 10, 2023
Ylli
United States of AmericaNo air conditioning in stairwells, elevator, and pool room. Average temp in Texas at the time was 102.
Location was very close to airport and it was quiet
Stayed in August 2023
Reviewed: July 31, 2023
Samantha
United States of AmericaNot having free breakfast.
The room was great but the bathroom could have been cleaned better. I found hair in the tub. I just cleaned it myself. I used to be housekeeping so I like it just right especially the bath room.
Stayed in July 2023
Reviewed: July 21, 2023
Nancy
United States of AmericaA little old and tattered (obvious lint in the AC unit) but it was clean and comfortable.
The staff were very friendly, helpful and kind. The airport shuttle was prompt.
Stayed in July 2023
Reviewed: July 1, 2023
Briones
United States of AmericaThe cost for snacks
The pool was nice for the kiddo
Stayed in June 2023
Reviewed: June 26, 2023
Susan
United States of AmericaLeft before breakfast. Close to airport. Shuttle was on time.
Stayed in June 2023
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