A little pricey given the age of the property.

Nicely updated.

Stayed in August 2025

The room quality was less than amazing. It was just "ok."

the staff was extremely friendly! I think the price was a bit much for what the room looked like.

Stayed in June 2025

It was very cold throughout the entire building, had to use a space heater in our suite.

Stayed in January 2025

The bathroom was very small. There was no counters other than the sink area. Everything worked fine. the biggest irritant was the heating as it would cycle every 60 seconds and was extremely noisy. I told the desk personnel. The breakfast was ho hum. It was the same omelettes and sausage both days. The rest was like other facilities.

Quiet. Beds comfortable. very pleasant staff. It was nicely located. Exterior sidewalks salted often as it was snowing. There is a pool downstairs. A pool table in the pool area was nice change from other locations.

Stayed in December 2024

Heating system extremely noisy and annoying. Breakfast hot items same both days. Bathrooms small.

Quiet. Beds comfortable. Very pleasant helpful staff. Middle of downtown. Microwave and frig in room

Stayed in December 2024

The lobby could use an update, but the rooms were nice.

The room was clean and the bed was comfortable.

Stayed in August 2024

Plumbing was loud. Could hear a noise around the clock that sounded like someone was running on a treadmill. Manager should be aware off a restaurant that's a block away. Should have knowledge of, or list of restaurants, sites etc.

Breakfast was ok. Should offer healthier brands of yogurt, and food. Omelets were way too salty. Maybe offer hard boiled eggs too.

Stayed in October 2024

Shower walls were dirty, stray hairs on the comforter, no desk attendant at desk upon arrival, bathroom was extremely small, bed wasn't very comfortable, pool was in the basement. Our room was in a separate building than the front desk.

Renovations and updates were nice.

Stayed in October 2024

The tub drain was backed up.

Clean. Great location down town.

Stayed in September 2024

Breakfast was a typical what you get in US. Plastic plates and cups, precooked food etc.

I have stayed in this hotel when it was still the original Claridge 20 years ago. The remodel has freshened it up a lot but I could still remember the original.

Stayed in September 2024

The windows should have locks on them/updated locks!

Location and the gym.

Stayed in August 2024

Staff was very friendly. Breakfast was ok. Nothing spectacular just average. The room was clean, neat comfortable. We travel with a small dog. The room was dog friendly, no smells so that was 😊

Stayed in August 2024

Staff was nice, it was clean could have used more room service

We had to request towels and did not have service for beds and room tidying

Stayed in July 2024

the bathroom was a bit tight for a re-mod, very small, no counter space and awkward toilet position

Stayed in July 2024

Hated the flooring. Felt like I was walking on gritty floors my entire stay. Barking dogs. This hotel allows pets. (Explains the flooring choice.) Extremely small bathroom. Tiny vanity. Huge closet across hall that should have been remodeled into sink area.

Comfortable bed. Lots of big fluffy pillows. Very nice breakfast area. Older hotel that has been remodeled.

Stayed in May 2024

Nothing. Liked everything.

Didn't have breakfast. Exceptional staff. Beautifully decorated. Newly remodeled. Room was immaculate. Will stay again when in town for visiting relatives. Stayed here 51 years ago on wedding night. Thank you.

Stayed in May 2024

Spacious rooms. Loved the location in town.

Stayed in September 2025

The smell of the room was atrocious. Smelled like sewer. After my wife spraying her perfume and us leaving for awhile, the room smelled better. But did realize we needed to shut the bathroom door, the smell permeated from there.

Stayed in August 2025

Breakfast was the same every day. No one on duty at front desk. No cleaning of the room

Downtown location

Stayed in August 2025

Too expensive for what was included in the price. No vending machines, so you had to bother the staff for water and snacks. Low-quality breakfast food, but at least there were eggs (mass produced). For the price, I didn’t want a chemical laden breakfast to start my day. These large chains can do better…

We were able to enjoy the hot tub/pool, close to our room and the breakfast area and lobby was very nice to hangout. Coffee was great at breakfast!

Stayed in August 2025

My room door was not self closing which is required by Wisconsin law. The 3rd floor door leading to the stairs was locked with the keyed lock Another dangerous code violation

It was clean and the balcony was a great place to sit and watch the world.

Stayed in July 2025

One of the bath towels was dirty. Couldn't close the safety latch on the door.

Breakfast was fine. A good selection.

Stayed in July 2025

Breakfast could use a bottle of an update. Bathroom is to small door into the bathroom is way to small and the toilet position is to small never been in a bathroom in all the hotels I've stayed at with a bathroom configured like that.

It was clean

Stayed in July 2025

I specifically chose this hotel because of its pool. We weren't able to use it. The pool water was literally green. Couldn't see thru it. Very unhealthy. There were dirty handprints on our towels.

The location was nice. The employees were friendly. The breakfast was good. We had a nice balcony.

Stayed in July 2025