Reviews of Clarion Pointe Vidalia - Lyons West 2 stars
1509 East First Street, Vidalia, GA 30474, United States
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was close to everything
It smelled like weed, pillows were to soft, just a poor visit.
Hello Denise, Thank you for sharing your feedback. We appreciate your comments about the location and will take note of your concerns regarding the room conditions. Each review helps us improve our guest experience. We hope you will consider staying with us again in the future to enjoy a more comfortable visit.
Hello Denise, Thank you for sharing your feedback. We appreciate your comments about the location and will take note of your concerns regarding the room conditions. Each review helps us improve our guest experience. We hope you will consid… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt looks like it's been recently redone on the outside, but the inside is terrible. The whole place is gross.
Dirty, side doors were unlocked, people gambling in the lobby. Bathrooms were filthy(blood in shower), tv didn't work half of the time, food left in the fridge, chip bag underneath the pillow.
Hello Shelby, Thank you for your feedback regarding your recent stay. We strive to maintain a clean and welcoming environment, and it's disappointing to hear about your experience. Your comments will be noted and shared with the appropriate team members for their review. We appreciate you bringing these matters to our attention, as they help us improve. We hope you find accommodations that better meet your expectations in the future.
Hello Shelby, Thank you for your feedback regarding your recent stay. We strive to maintain a clean and welcoming environment, and it's disappointing to hear about your experience. Your comments will be noted and shared with the appr… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewPool
My dogs died due to poison
Hello Alysia, We are truly sorry to hear about your loss; we understand how devastating it can be to lose a beloved pet. The health and well-being of all our guests, including furry companions, is very important to us. We recommend reaching out to our management team to discuss your experience further. Your feedback is valuable, and we take all concerns seriously to ensure the safety of our environment. Thank you for sharing your thoughts.
Hello Alysia, We are truly sorry to hear about your loss; we understand how devastating it can be to lose a beloved pet. The health and well-being of all our guests, including furry companions, is very important to us. We recommend reachin… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThank you for taking the time to review our hotel. We appreciate your feedback and your business. We look forward to seeing you again the next time you are in the Vidalia area.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewConvience to our job site
Comfortable bed and good breakfast
Hello Michael, Thank you for your positive feedback about the comfortable bed and good breakfast. We're glad to hear that our location was convenient for your job site. Your insights help us continue to provide a great experience for all our guests. We hope to welcome you back on your next visit. Safe travels!
Hello Michael, Thank you for your positive feedback about the comfortable bed and good breakfast. We're glad to hear that our location was convenient for your job site. Your insights help us continue to provide a great experience for… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewRoomy and clean
Nothing
Hello Toshia, Thank you for your feedback! We're glad you appreciated the roominess and cleanliness of your accommodations. We strive to provide a comfortable stay for all of our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly. Your insights are valuable to helping us enhance our services.
Hello Toshia, Thank you for your feedback! We're glad you appreciated the roominess and cleanliness of your accommodations. We strive to provide a comfortable stay for all of our guests. If you have any further comments or suggestion… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewRooms was cleaned
Nothing
Hello Toshia, Thank you for sharing your feedback. We're pleased to hear that you found your room to be clean. Your experience is important to us, and we encourage you to reach out with any specific concerns you may have had regarding your stay. We appreciate your input as it helps us maintain our standards and improve for future guests.
Hello Toshia, Thank you for sharing your feedback. We're pleased to hear that you found your room to be clean. Your experience is important to us, and we encourage you to reach out with any specific concerns you may have had regardin… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLocation, decor, coffee, quietness. Staff was super sweet.
It was definitely not as clean as I would’ve hoped.
Hello Atkinson, Thank you for sharing your feedback. We appreciate your kind words about our staff and are glad you enjoyed the location and amenities. Cleanliness is a priority for us, and your comments will be shared with the appropriate team to enhance our service. We hope you’ll consider staying with us again and experience an improved visit next time.
Hello Atkinson, Thank you for sharing your feedback. We appreciate your kind words about our staff and are glad you enjoyed the location and amenities. Cleanliness is a priority for us, and your comments will be shared with the appropria… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewTHE ROACHS !!! The shower had a dirty ring around the bottom on the tub . The window was nasty ! They had little kids diving into the pool .. no type of peace at all !
Hello Destinie, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Hello Destinie, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are ve… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe pool
The heat in the indoor pool area and their a a father who decided to get in the pool with his kids. That wasn’t the problem the problem was that he got undressed right in the pool area and swam in his underwear. So me and my son and niece left the pool and we returned after they got out.
Hello Kiewanna, Thank you for sharing your thoughts about your recent visit. We appreciate your feedback regarding the indoor pool area and the behavior of other guests. Your comfort and enjoyment are important, and we recognize that maintaining a pleasant environment is essential. We hope that you and your family found enjoyment during your time at the hotel, and we look forward to welcoming you back in the future for a more satisfying experience overall.
Hello Kiewanna, Thank you for sharing your thoughts about your recent visit. We appreciate your feedback regarding the indoor pool area and the behavior of other guests. Your comfort and enjoyment are important, and we recognize that maint… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewConvenient location for our medical traveling. Spouse enjoyed breakfast, especially yogurt & fruit selection. I did not eat breakfast due to scheduled medical procedure. Beds were comfortable. Modern lighted bathroom mirror is a benefit.
Some renovation appropriate, such as new carpet in common hallways. Landscaping could use some attention.
Hello Richard, Thank you for your feedback regarding your recent stay. We appreciate your comments on the convenient location and the breakfast selection your spouse enjoyed. Your observations about the hallway carpets and landscaping are noted, as we continuously aim to enhance our guest experience. It's great to hear that you found the beds comfortable and enjoyed the modern bathroom features. Your insights will be shared with our management team for future consideration.
Hello Richard, Thank you for your feedback regarding your recent stay. We appreciate your comments on the convenient location and the breakfast selection your spouse enjoyed. Your observations about the hallway carpets and landscaping are … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewWe have stayed there a few times and never have bad experiences
Hello Barbara, Thank you for sharing your positive experience! We're thrilled to hear that you've enjoyed your stays with us in the past. Your continued loyalty means a lot to us, and we look forward to welcoming you back for another visit soon. If there’s anything specific you’d like to see improved, we appreciate your feedback as it helps us enhance our guest experience.
Hello Barbara, Thank you for sharing your positive experience! We're thrilled to hear that you've enjoyed your stays with us in the past. Your continued loyalty means a lot to us, and we look forward to welcoming you back for anoth… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewI really enjoyed the fresh amenities and the pool area was really nice!
I didnt like that I waited so long to make this hotel my first choice
Hello Clements, Thank you for sharing your experience! We're glad to hear you enjoyed our fresh amenities and the pool area. We strive to create a welcoming environment, and it's wonderful to know that you appreciated these features. We hope to have the opportunity to welcome you back again in the future to enjoy even more of what we have to offer.
Hello Clements, Thank you for sharing your experience! We're glad to hear you enjoyed our fresh amenities and the pool area. We strive to create a welcoming environment, and it's wonderful to know that you appreciated these feature… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified review