Reviews of Four Points by Sheraton Columbus-Polaris 3 stars
8505 Pulsar Place, Columbus, OH 43240, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewYes location is nice and building is clean
Can hear neighbors tv and talking, couch was stiff and hard
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI did not have breakfast at the hotel but the coffee was great
Daily room service.
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewThe room was beautiful, all needs were met, comfortable beds, fridge was decent size, coffee amenities we available, all shower amenities were provided and decent
The bar was not open yet. I wish the was more outside sitting area. There is a pickle ball court which I found unique but wish there was more area to sit and relax
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSpacious clean room
Dear Guest Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was great pleasure to serve you.
Dear Guest Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was g… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewI did not have breakfast, I left to early .
It was very nice ‘
Dear Margaret Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was great pleasure to serve you.
Dear Margaret Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It wa… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewdidnt have any
prices
Dear Guest Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was great pleasure to serve you.
Dear Guest Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was g… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewVery clean, polite and friendly staff
Nothing to complain about!
Dear Jeanette Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was great pleasure to serve you.
Dear Jeanette Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It wa… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThe property was very nice and clean. The bed was extremely comfortable. It was all good.
Nothing at all to complain about
Dear Ellen Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was great pleasure to serve you.
Dear Ellen Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was g… Show more
Reviewed: 15 May 2025 · Stayed in February 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewToxicity and bad breathing atmospheres
Dear Zayed Thank you for staying at the Four Point Columbus-Polaris hotel and for your review. I would like to first apologize for the room issue. I would like to assure you that this was an isolated case. Please feel free to reach out to me at the property to discuss this further if needed. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely
Dear Zayed Thank you for staying at the Four Point Columbus-Polaris hotel and for your review. I would like to first apologize for the room issue. I would like to assure you that this was an isolated case. Please feel free to reach out to m… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewWe are very upset about the room they gave us, because whole night not able to sleep from elevator noise, so, second day we’ve asked change room, they changed us to downgrade small room, we complained and the staff can not do any thing, we asked paid back the difference between suit room to regular small room and staff can’t do any adjustments and said need to wait until last day manager came back and she can’t do anything too, said l need to talk to booking customer manager, unfortunately booking manager used Al to answer all customer questions, and none of questions can go through to talking with real people.
Dear Lucy Thank you for staying at the Four Point Columbus / Polaris hotel and for your review. I would like to first apologize for the room issues. I would like to assure you that this was an isolated case. Please feel free to reach out to me at the property to discuss this further if needed. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely
Dear Lucy Thank you for staying at the Four Point Columbus / Polaris hotel and for your review. I would like to first apologize for the room issues. I would like to assure you that this was an isolated case. Please feel free to reach ou… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in March 2025
Verified reviewI still haven't received the 300 dollars they took from me for incidentals. It was supposed to be refunded within 5-7 business days. They charged me a 100 every night I stayed. Can you help me with that?
Dear Lennon Thank you for staying at the Four Point Columbus / Polaris hotel and for your review. I would like to first apologize for the delay in return of you incidental deposit. I would like to assure you that this was an isolated case. Please feel free to reach out to me at the property to discuss this further if needed. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely
Dear Lennon Thank you for staying at the Four Point Columbus / Polaris hotel and for your review. I would like to first apologize for the delay in return of you incidental deposit. I would like to assure you that this was an isolated ca… Show more
Reviewed: 7 April 2025 · Stayed in March 2025
Verified reviewgreat location, staff was exceptional. Housekeeping had hotel spotless
Dear Janis Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was great pleasure to serve you.
Dear Janis Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was g… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThe lobby smells good, The rooms are great size and the beds are comfortable.
Breakfast isn't free, I think only one elevator was working and it was very slow.
Dear Beth Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was great pleasure to serve you.
Dear Beth Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was gr… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewThe heating and cooling unit fan went off with a loud noise and three lesser noises all night long. I mentioned it to desk clerk. She made no comment. The hotel is beautiful but the nights wee miserable. until we cut the system off. Had a yogurt parfait for breakfast but had to find someone to order and it took a bit to fix. Would not wait again. We booked with booking dot com and so they refused to give me an invoice for charge. Never happened before. Thank you for the beautiful building redo!
Dear Sylvia Thank you for staying at the Four Point Columbus / Polaris hotel and for your review. I would like to first apologize for the room issues. I would like to assure you that this was an isolated case. Please feel free to reach out to me at the property to discuss this further if needed. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely
Dear Sylvia Thank you for staying at the Four Point Columbus / Polaris hotel and for your review. I would like to first apologize for the room issues. I would like to assure you that this was an isolated case. Please feel free to reach … Show more
Reviewed: 1 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewVacinity to shopping. Excellent breakfast!
Loud heater
Dear Tanya Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was great pleasure to serve you.
Dear Tanya Thank you very much for your kind words and wonderful review for our hotel Four Points Columbus-Polaris. We are elated to hear that you had a wonderful stay. We look forward to hosting your stay the next time you return. It was g… Show more