Reviews of Comanche Lodge
11915 Buck Lane, Custer, SD 57730, United States
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Reviewed: 5 August 2024 · Stayed in July 2024
Verified reviewProperty was in a great location. It was clean and had plenty of room
John and Patricia texted us the first night that our kids were being too noisy and we were all in bed. The second night they approached our cabin at 10 o’clock, very aggressively and we’re yelling and screaming to find out they were both intoxicated ended up scaring the kids to where they wanted to go home and to find out it was a house that was water but why would you approach a cabin rental? That way is beyond me?
Jacque: Your reservation was made for 2 adults and 3 kids. Now you indicate on a text you sent that there were 2 adults, an 18 year old and 3 kids? Isn't it unusual that both times you say were around 10pm. There were guests in other cabins who contacted me about the noise coming from Comanche. I was able to hear it, as well, from our location., on both nights, despite me making you aware of the complaints the night of your arrival. Our other guests at other properties, who were quite a ways from you, were wanting to enjoy the summer evening from their porches, but they were unable to, because of the noise again coming from Comanche. None of those other guests had young kids. We do have information in our paperwork about quiet hours. Your 2nd sentence makes absolutely no sense, and is untrue. I'm glad that you appreciated the cleanliness and location, but your lack of respect for other guests at other properties in the area, and lack of respect for our house rules, is disappointing.
Jacque: Your reservation was made for 2 adults and 3 kids. Now you indicate on a text you sent that there were 2 adults, an 18 year old and 3 kids? Isn't it unusual that both times you say were around 10pm. There were guests in other… Show more
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewlocation
wifi is not available
Chetan, thanks for your input. We are unfortunately still waiting for internet for our forested location. Our phone provider is working on it, but hookup is difficult. We hope to have connection soon. Pat
Reviewed: 16 June 2023 · Stayed in June 2023
Verified reviewThe house was comfortable and remote, perfect for an extended family side x side trip. Close enough to Custer for daily trips to town for gas, yet quiet and within minutes to the trails.. Ten adults ate and slept comfortably. Parking was available for two cars, three trucks & trailers as well as four side x sides. Excellent communication with hosts.
We appreciate your comments. Hope to see you again. Pat & John
Reviewed: 21 September 2022 · Stayed in July 2022
Verified reviewThe property was in a good location, surrounded by trees and about 10 minutes from Custer. Not having Wifi or cell phone reception was a positive, as it gave us some time to "unplug" and focus on spending time together.
Upon arrival, there were about 50 moths flying around the cabin. I single-handedly killed over 30 with a fly swatter the first night. This made many of our guests uncomfortable as moths were found under pillows, in the water tank of the coffee maker, etc. The lodge was not as clean and well maintained as we had hoped based on reviews. There was black mold growing around the bathtub and water leaking from the toilet bowl in the bathroom. In addition, the lodge had an unpleasant odor that kind of smelled like mildew or body odor. Our interactions with the hosts were disappointing. We had the feeling of being scrupulously watched and monitored during our stay, almost like having "helicopter hosts". Unfortunately we did not feel treated as valued guests, but rather with suspicion.
Chris: Your parents were the first to arrive; neither said anything to me about moths. I went through each room of Comanche with them so that they'd be familiar with the property. That time of year is "moth season" here in the Hills, and I doubt that you could count how many moths were flying around. The cabin was thoroughly gone through prior to your arrival. Perhaps when your guests were bringing in luggage and ice chests (there was a large group of guests) they failed to follow suggestions in the house rules about not leaving doors open so that critters don't come in? Reviews are done by our past guests, and we have no input on their comments. There is no black mold growing around either bathtub. Toilets sweat when there is a large number of people using a bathroom on warm days, especially since the water well is over 150' deep and that causes sweating. No guest has ever complained about any smell in Comanche, other than commenting on the good fresh pine smell of the wood. After departures, the cabin windows are open for extended periods to help remove any "human odors". Finally, you had no interactions with the hosts - I only met your parents and John was not around. We did not "watch or monitor" or interrupt you or your guests at any time during your stay. If the facilities and cleanliness are so disappointing, I don't understand why we have so many family groups that continue to rent it each season? Pat
Chris: Your parents were the first to arrive; neither said anything to me about moths. I went through each room of Comanche with them so that they'd be familiar with the property. That time of year is "moth season" here in t… Show more