Reviews of Comfort Suites DFW N-Grapevine This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1805 Enchanted Way , Grapevine, TX 76051, United States of America
#14 of 17 hotels in Grapevine
Guests' ChoiceReview Score
Based on 772 hotel reviews
7.9Score breakdown
-
Cleanliness
8.2
-
Comfort
8.4
-
Location
8.8
-
Facilities
8.1
-
Staff
8.4
-
Value for money
8.2
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: December 5, 2022
Nancy
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
At breakfast time, there was no cream cheese, no water. The worker was there replacing some items but not all.
Location, cleanliness, front desk staff
Stayed in December 2022
-
Reviewed: December 2, 2022
Anita
United States of America28 Reviews1 helpful vote7.0“overall a good value for our needs”- • Leisure trip
- • Couple
- • Suite with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
the heater on the pool was out so we couldn’t use the pool or spa. Due to supply chain problems didn’t have a hit breakfast the first day. The breakfast was good the following two days.
the property was close to shopping and Grapevine. The staff was very helpful and friendly.
Stayed in November 2022
-
Reviewed: November 30, 2022
Eva
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • King Suite with Accessible Tub - Accessible/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
There was not anything I was dissatisfied with
The staff
Stayed in November 2022
-
Reviewed: November 24, 2022
Julie
United States of America6 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 1 night
- • Submitted from a mobile device
Our jets wernt working in the tub, the staff offered to move us rooms but I had already bathed so we just stayed. They said if I wouldn't have booked and paid w a 3rd party they would have gave us a discount. It was a little disappointing but every thing else was great. Also great price!!
Clean
Stayed in November 2022
-
Reviewed: October 4, 2022
Donna
Australia1 review7.0“Overall, this venue is cost effective if you are happy to find restaurants off site for meals.”- • Business trip
- • Solo traveler
- • King Suite
- • Stayed 4 nights
Lack of food options on site, it wasn't made clear that the courtesy bus could take you to local restaurants. I booked through booking.com who said I would be picked up from Dallas Love Field by their curtesy bus, which they do not do, so an expensive taxi ride later, I arrived at the hotel. I would not use booking.com again.
Bed and pillows were super comfy, breakfast was average. I didn't realise that there wasn't a restaurant when I booked this hotel and as I was travelling for work, I really would have been better off with easy food options. The venue was quiet for working, a few more facilities would have made it a little easier.
Stayed in September 2022
-
Reviewed: October 3, 2022
Charles
United States of America8 Reviews1 helpful vote8.0“Can’t wait to visit again”- • Leisure trip
- • Group
- • King Suite with Two King Beds and Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
bed comfort and breakfast running out
The room was perfectly set spacious and amenities were great. Bed was not as comfortable to sleep but pretty
Stayed in October 2022
-
Reviewed: September 30, 2022
Kim
United States of America7 Reviews2 helpful votes9.0“I would definitely stay here again! this makes twice that we have stayed here! we will again!!”- • Business trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
I wish they would have straightened our room and made beds each day but she said due to Covid they wasn’t doing that!
very clean even though they were in construction everything was still really good!
Stayed in September 2022
-
Reviewed: September 22, 2022
Erin
United States of America5 Reviews8.0“overall it was good, ultimately I would seek to stay here again if the rates are good”- • Business trip
- • Travelers with friends
- • King Suite with Two King Beds and Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
hallways were under construction and front desk staff seemed overwhelmed
location was great for my needs
Stayed in September 2022
-
Reviewed: September 4, 2022
Tyler
United States of America1 review7.0“Place was fine, didn't really stand out one way or another.”- • Leisure trip
- • Solo traveler
- • King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Stains on the carpet.
Almost everything was adequate
Stayed in September 2022
-
Reviewed: August 23, 2022
Linh
United States of America4 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 1 night
- • Submitted from a mobile device
they forgot to tell us to make reservati ion for shuttle back to airport.
Easy to get to from airport.
Stayed in August 2022
-
Reviewed: August 23, 2022
Wendy
United States of America1 review7.0“Other than the bathroom situation everything was good would stay again if needed to flight was cance”- • Leisure trip
- • Solo traveler
- • King Suite
- • Stayed 1 night
- • Submitted from a mobile device
The restroom sink appeared to be clogged water did not go straight down the Jets in the jacuzzi tub could use some cleaning and looks like housekeeping forgot a FaceTime that was hanging on the shower rod clearly used with a pubic hair on it
Everything was great the staff the shuttle to and from the airport drivers were very professional and friendly
Stayed in August 2022
-
Reviewed: August 19, 2022
Alisa
United States of America1 review8.0“Overall, my stay was good. The staff was supportive and willing to assist me.”- • Business trip
- • Solo traveler
- • King Suite
- • Stayed 5 nights
There was issues with the walls in the hallway. It was as if it was peeling, or had serious water damage.
location, bed, breakfast
Stayed in July 2022
-
Reviewed: August 9, 2022
Rachel
United States of America7 Reviews9.0“Enjoyed the stay.”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The front desk clerk,Shea was very nice. She did everything to make sure we had a good stay. The room was clean, the pool was very clean.
Stayed in August 2022
-
Reviewed: August 6, 2022
Joshua
United States of America1 review7.0“It could have been better if there was enough staff available to meet all travelers needs”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
- • Stayed 2 nights
The water pressure was too high and the ice machine wasn't on my floor so I had to keep going downstairs for an ice machine that barely worked. The ac didn't get as cold as I would have liked.
Breakfast and the pool was nice
Stayed in August 2022
-
Reviewed: July 14, 2022
Vanessa
United States of America6 Reviews1 helpful vote9.0“Great but could use improvement.”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The beds were not very comfortable and needed maybe some memory foam padding. Also, breakfast was between 6 and 9 am and needs to be extended to 10 am. Cable television did not leave much to choose from.
The rooms were very clean and spacious. The staff was very friendly and helpful.
Stayed in July 2022
-
Reviewed: July 13, 2022
Patricia
United States of America4 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 5 nights
- • Submitted from a mobile device
Bed was uncomfortable
People, cleanliness, responsiveness
Stayed in July 2022
-
Reviewed: July 4, 2022
Mia
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Suite with Accessible Tub - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The short breakfast times.
Spacious room and lovely staff.
Stayed in July 2022
-
Reviewed: June 22, 2022
Teeweb
United States of America6 Reviews2 helpful votes9.0Wonderful- • Business trip
- • Family with young children
- • King Suite with Accessible Tub - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very clean Close to DFW airport
Stayed in May 2022
-
Reviewed: May 31, 2022
Cody
United States of America3 Reviews8.0“we would stay again.”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
the A/C could have worked a little better than it did, but it was a hot weekend.
location is great. next to a Waffle House is always a plus
Stayed in May 2022
-
Reviewed: May 30, 2022
Jamie
United States of America1 review9.0“Overall a great stay.”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The pool was a bit dirty with trash and leaves. It would’ve been nice if there had been a net available we wouldn’t have minded scooping it out instead of having to do it by hand so the kids could enjoy it. Elevator also made a horrible noise when it reached the top floor which scared our youngest kid.
Facilities were overall very nice. Staff was friendly.
Stayed in May 2022
-
Reviewed: May 26, 2022
Voncilia
United States of America3 Reviews9.0“Impressive”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
- • Stayed 2 nights
Air conditioner not cold enough, room was kind of warm.
Enjoyed my stay
Stayed in May 2022
-
Reviewed: May 17, 2022
Leah
United States of America71 Reviews5 helpful votes8.0“Comfy and Clean”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
decent place to stay near the airport
Stayed in May 2022
-
Reviewed: May 16, 2022
Michael
United States of America3 Reviews8.0“comfortable and clean. Would stay again!”- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
the A/C sensor. Got warm at night, and had to stand up and move around so the sensor would detect we were there, and the A/C would then come back on
comfortable room, pleasant staff, good breakfast
Stayed in May 2022
-
Reviewed: May 1, 2022
Nancy
United States of America1 review8.0“No frills but convenient & clean airport hotel”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
- • Submitted from a mobile device
The poor desk clerk had a computer issue with the first guest, causing a line of people waiting for at least 30 mins to get checked in at 10:30 pm. The clerk apologized but there didn’t appear to be anyone available, even by phone to assist. Also, earlier in the day, I called three times to verify that the shuttle could pick us up and no one answered the phone.
Airport proximity, airport shuttle, price, and complimentary breakfast
Stayed in April 2022
-
Reviewed: April 19, 2022
Lisa
United States of America17 Reviews8.0“We had a very nice stay!”- • Leisure trip
- • Group
- • Suite with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The rooms were spacious and large bathtubs.Good breakfast.
Stayed in March 2022
Guests also reviewed these properties:
-
Ferienpark Plauer SeeAlt Schwerin, Germany
-
Olympos Inci PansiyonOlympos, Turkey
-
Super 8 by Wyndham Arlington EastArlington, USA
-
Carrusel Art-HostelMar del Plata, Argentina
-
Stone Water Eco ResortBogmalo, India
-
Motel RoyalQuebec City, Canada
-
Pensiunea La RosaCheia, Romania
-
Tarp Pušų - 15 min iki jūrosPalanga, Lithuania
