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Reviews of Comfort Suites Williamsburg Historic Area 2 stars

237 Commons Way, Williamsburg, Virginia, Williamsburg, VA 23185, United States

#15 of 70 hotels in Williamsburg

Guests' Choice

Review score

Based on 1106 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 29 August 2025

    9.0
    Comfortable Stay at Comfort Inn
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Hot water in the bathtub was not hot. It’s okay for a quick shower but not for full recovery shower.

    The hotel is new. Breakfast is decent. There is no salad bar, but all the nutrition I want was there. The room was spacious. 2 Queen size beds were more than enough for us.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    Staff was very helpful and knowledgeable. Excellent location.

    Stayed in July 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Amazing

    Stayed in July 2025

  • Reviewed: 19 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We booked last minute and they accommodated us. Very helpful when booking reservation. Beds were comfortable. The room was clean. Breakfast was good. The area was quiet and safe. Very close to grocerie store, souvenir shops, the water (shoreline) and the routes we take to Mission Point lighthouse.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Loved it!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Thin walls and floors…

    Everything was excellent!

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    The staff and owner created a wonderful vacation experience.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    More attachments for the universal machine in the fitness center. Breakfast hours should have been later especially on the weekends. 9:30 to END breakfast is too early. 10am would have been very helpful for me.

    Breakfast was great! It was plentiful and had variety. The location was very good.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Good location, good price, property in great condition.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Thermostats with air conditioning did not work great overnight. Too hot or too cold.

    Good price for the room. Updated and comfortable.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    8.0
    Love it, just a few suggestions
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Wish there were more choices for breakfast for diabetics. Scrambled eggs and toast daily with some fresh fruit and bacon is an excellent choice for a diabetic. Wish the shower head had been updated or replaced as the water pressure wasn't that great and the shower head was broken (not changing settings properly) we were in room 412 We loved the hot tub but wished it were actually hot and not just warm. The shower water was hotter than the hot tub. Securing the pool enclosure from outside guests. We witnessed a family open the outside door for other family members/friends (not staying at the hotel) to access the pool and hot tub. The pool should be for paying guests staying in the hotel only, not for outside guests of guests. The outdoor patio should be enclosed with no access other than through the pool area itself. (Higher fence, maybe) Overall, we were pleased with our stay and are hoping to return soon with family. Just need to save the money to afford another long weekend stay, but this time with 2 rooms that sleep 5 each. Hopefully, we can pull it off. Would be nice if you offered discounts sometimes or stayed 2 nights get a night free or something. Just a thought or suggestion. Can't say enough about the very friendly staff and cleanliness of the entire property.

    Love the friendly staff, cleanliness, comfort, location. Love the hot tub

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Had a great time, it was a buffet walking distance, staff awas friendly,
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It was great

    The indoor pool

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    Great value, nice and clean
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    sometimes parking was an issue

    great location and was well kept and equipped with everything needed

    Stayed in June 2025

  • Reviewed: 28 July 2025

    10
    This place was styled amazing, staff was extremely kind and travelers were well thought off.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The receptionist was extremely joyful and welcoming! The property was extremely clean and well decorated! There were facilities for whatever you or your family maybe need or want. Zero sound issues and wonderful staff!

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Satisfied. Good location.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Beds were very uncomfortable.

    Front desk staff was absolutely on point. Excellent customer service!

    Stayed in June 2025

  • Reviewed: 27 July 2025

    7.0
    Overall, it was a nice stay.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The pool chemicals were overbearing to the point where your eyes were hurting.

    It was near the attractions, quiet and relaxing

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    The rooms were cleaned and good safe environment
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast can be better is mostly biscuits and gravy

    Room was cleaned and quiet environment

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Not much

    Great customer service;rooms in great condition, family centered and loved hot breakfast. Great visit

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Would stay here again!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    N/a

    It was clean, and really nice. I didn’t do the free breakfast but I’m sure it wasn’t bad. Very friendly staff also. The pool was even open till 10-11pm.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Everything was goid

    Breakfast was good. Needed coffee creamer other than half and half.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Worth booking again 😌✨
    • Leisure trip
    • Solo traveller
    • King Suite with Jacuzzi - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room had the hot tub inside. The type of curtains did not allow you to pull them all the way closed for privacy…. There were no blinds… so I just had to be mindful of that. Also, my room shower. The water was not warm when I went to take a shower before check out…. I did report all of these things to the person on duty so that they can make it better for the next person.

    It was very clean . Staff was very professional, which is the bare minimum you can be and exceeded that expectation by being friendly attentive and a resource….The in room hot tub felt amazing & the elevator moves efficiently.

    Stayed in June 2025

  • Reviewed: 12 July 2025

    10
    Overall highly recommended
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    N/a

    The property was beautiful!!! I love the indoor pool, and I love that the hotel didn’t sit on the main road. We will definitely be returning

    Stayed in June 2025

  • Reviewed: 8 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool chemicals were severely off. Too much chlorine that it was causing multiple to cough and eyes water. I had to tell the manager and he came and turned the auto treatment down. This could have been quite dangerous. Also, while the breakfast was good, they didn’t have staff to keep the dining area tidy for the large volume of guests. This can be a simple fix with one additional staff member.

    The room was fantastic and clean. Nice layout too.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hallways were hot

    I really liked every about this place! It was clean and smelled good. It was definitely worth the money to stay here even got upgraded from the king suite to the king suite with the jacuzzi

    Stayed in June 2025

  • Reviewed: 29 June 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I did not like the breakfast and after taking shower too much water ended up on the floor.

    The bed was comfortable, the hotel was clean, and staff were pleasant.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Our go to in Williamsburg!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The price is a bit high for a one night stay compared to other local hotels.

    We love staying at this hotel. We are annual pass holders at Busch Gardens and this is where we stay every time we visit. The staff goes above and beyond, the breakfast is delicious and the room with the sofabed fits our family of 4 perfectly.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Updated and friendly staff

    Stayed in June 2025

Showing 1 – 25

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