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  5. Reviews of Quality Inn & Suites DFW Airport South

Reviews of Quality Inn & Suites DFW Airport South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4940 West Airport Freeway, Irving, TX 75062, United States of America

#68 of 86 hotels in Irving

Guests' Choice

Review Score

Based on 275 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    7.8

  • Facilities

    6.6

  • Staff

    7.4

  • Value for money

    7.0

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room smelt of cigarettes particularly the bathroom but is meant to be no smoking? Room was very dark with almost no lighting Sticky patch on the carpet The coffee at breakfast was bland and tasteless

    Great location near main road. Friendly staff Cold water dispenser Breakfast OK if limited Good size room Comfy bed

    Stayed in April 2024

  • Reviewed: March 12, 2024

    8.0
    Good for an overnight stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Room was dark, some light fixtures were not working. Uninspired furnishings make it appear drab and uninviting. That being said, it was a welcome retreat during an airline travel crisis

    The hotel has good bones, but could use a more careful look at upkeep. The staff is concenial. The hotel is convenient for a stopover stay in the area.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The neighbors were loud and there was a 1in hap between the floor and the front door

    It was comfortable and affordable

    Stayed in March 2024

  • Reviewed: December 28, 2023

    5.0
    Fair
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our floors were really dirty!

    Didn't have time for breakfast. At a previous hotel we stayed at they made up breakfast bags for those on the go. It consisted of a piece of fruit and a muffin with a choice of juice.

    Stayed in December 2023

  • Reviewed: November 9, 2023

    5.0
    I do hope that our bad experience was only a once off
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    We got there a bit early, they where kind enough for us to leave our bags in the room The room was not cleaned yet, but thought when we get back it would be We got back around 10pm, and the room was not cleaned yet. They moved us into a room with 2 3/4 beds where we booked a king size We where too tired to move again

    Check in was good

    Stayed in October 2023

  • Reviewed: October 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs to be updated

    Good location for the price

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Honestly, I’d Stay Again.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The fitness center was very outdated and nothing really worked, a lot of rust. The pull machine was literally falling apart. I got switched rooms since the room I upgraded to with the jetted tub didn’t work. Unfortunately the one in the new room didn’t work either and the pipe had these open rusted holes on it. The tv didn’t work either and I told them twice but I guess the maintenance person was gone for the weekend or they forgot. I was told (twice) there was only a deposit for cash-payers but I was charged a deposit upon arrival but luckily it was only $50. I was told that there would be a discount since I didn’t get a working jetted tub but I don’t believe I got it. Overall, it was a good birthday trip.

    Breakfast was great although the eggs were a bit salty. Loved the outdoor pool. The water pressure/temperature was great, it got hot fast. The bed was definitely comfortable. Whataburger and a 24hr gas station was conveniently located right next door. The rooms looked just like the website states.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    Could have been better.
    • Business trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a mix up and keys were made for another set of travelers to unlock the door and come in. It was righted but it was an unexpected surprise.

    Great location. Friendly management and staff.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    Business trip kind of hotel. Good for the price.
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Unfortunately I had to kill two different roaches in my room during my stay. Pretty big ones but I think it is partly because they are also next to a gas station and a burger place.

    The property had a nice pool and the lobby and elevator were taken care of relatively well. The workers were primarily Spanish speaking but very nice and helpful.

    Stayed in August 2023

  • Reviewed: June 19, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location is great

    Stayed in June 2023

  • Reviewed: May 19, 2023

    6.0
    it was fine for a quick one night passing through, although I don’t think I would stay there again
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    property was old and runned down. nearly any lighting in the room. it was fine for one night although lighting was really needed. shower pressure was very weak. I was charged twice and they said they couldn’t do anything and to contact my credit card company. charge did fall off after a few days.

    property was close to where I needed to go and they did let me check out an hour and a half later than checkout time

    Stayed in May 2023

  • Reviewed: April 18, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Suite with Whirlpool Bath - Accessible/Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    I mistakenly left a plastic grocery bag in the room with my shoes, medication, belt, other items on the couch. The afternoon 4:45 desk manager has no idea how to find it and as of today has made no effort to contact me. I'm assuming housekeeping threw it away.

    Value for the price. Good bed

    Stayed in April 2023

  • Reviewed: February 28, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They had no roll away bed, hot tub did not work, pillows was not good. No room service came at all for trash even. Breakfast was blah. Just microwave eggs and microwave sausage egg biscuits. Other foods ok.

    I liked that it was clean. The staff was friendly and tried to help where they could.

    Stayed in February 2023

  • Reviewed: February 1, 2023

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was not queen as stated and was not comfortable. Pillows were awful.

    They staff was great

    Stayed in January 2023

  • Reviewed: December 7, 2022

    8.0
    Very Good
    • Business trip
    • Group
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 7 nights

    I always stay at this hotel. Value for money is very good. everything is very good except for the gym: old and without maintenance. The gym is always important for us who travel a lot. The problems are the same as 3 years ago: the bike doesn't work, the treadmill is old and needs more itens like dumbbells. Please invest more in the gym and buy more items and you will be the best option in the area.

    Stayed in November 2022

  • Reviewed: December 4, 2022

    8.0
    Good option in the Irving area.
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Could do with a kettle in the room. Also healthier options for breakfast would not go astray.

    The facility suited the purpose of the travel. The beds were comfortable and the water pressure was good. Considering it was near the airport, the was minimal noise from the external environment.

    Stayed in November 2022

  • Reviewed: November 29, 2022

    8.0
    You'll get a good night's sleep but I wasn't impressed with their breakfast
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not impressed with their breakfast it could have been far better there were no bowls for cereal they use tubes of syrup instead of the syrup you can pour on your waffles and there didn't seem to be any bread for toast

    I stayed twice two nights in a row the second room had a musty smell the service was great at the service counter but their breakfast leaves much to be desired no cereal bowls for cereal not really a great choice for hot breakfast other than that I was pleased

    Stayed in November 2022

  • Reviewed: October 10, 2022

    5.0
    Horrible it was a stay cation felt unsafe.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mold and bugs flying in ceiling.

    N/A Didn’t stay left hotel

    Stayed in October 2022

  • Reviewed: October 10, 2022

    7.0
    great value but the place is dated..
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the rooms are a little dated and needs to be remodeled.. the phone in are room didn’t work to call the front desk.. no iron was provided in the room.. the mini fridge was missing , a cutout for it.

    the price was great.

    Stayed in October 2022

  • Reviewed: October 9, 2022

    7.0
    Good
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms smell like mildew. Rooms carpet felt damp.

    Front desk service and price

    Stayed in October 2022

  • Reviewed: August 30, 2022

    5.0
    Great price/location. Bring your own bedding!
    • Leisure trip
    • Travelers with friends
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were only ratty sheets and very thin/dirty duvet covers on the bed, no actual blanket. The whole place smelled like incense.

    Great location, close to the parking spot for early morning flight.

    Stayed in August 2022

  • Reviewed: August 14, 2022

    7.0
    it was ok
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights

    the staff

    it was quite and convenient

    Stayed in August 2022

  • Reviewed: July 21, 2022

    7.0
    Outdated, but it was clean and comfy. The great service made it ok.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Place was a bit outdated. Room needed some repairs. Pool didn't open until after checkout, so you can't enjoy it in the mornings, before it gets hot. Breakfast was packaged eggs and microwavable frozen sandwiches, that they must keep in the back. I saw several people heating theirs up, but I never saw them in the cooler. They also had to bring out batter for the waffles from the back. One of the cereal knobs was broken off, so it couldn't be used.

    The location was perfect for my needs. The service was top-tier. It is definitely in need of some upgrades, but with rising prices everywhere, I was thankful to find a clean room with cold AC, no bugs, a comfy bed and reasonable amenities. Fridge, microwave, pool, continental breakfast (very limited selection)

    Stayed in July 2022

  • Reviewed: June 20, 2022

    7.0
    it’s was good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the small in the hallway and in the bathroom

    location

    Stayed in June 2022

Showing 1 - 25

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