4940 West Airport Freeway, Irving, TX 75062, United States of America
#68 of 86 hotels in Irving
Guests' ChoiceBased on 275 hotel reviews
6.5Cleanliness
7.0
Comfort
7.0
Location
7.8
Facilities
6.6
Staff
7.4
Value for money
7.0
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
Andy
United KingdomThe room smelt of cigarettes particularly the bathroom but is meant to be no smoking? Room was very dark with almost no lighting Sticky patch on the carpet The coffee at breakfast was bland and tasteless
Great location near main road. Friendly staff Cold water dispenser Breakfast OK if limited Good size room Comfy bed
Stayed in April 2024
Reviewed: March 12, 2024
John
United States of AmericaRoom was dark, some light fixtures were not working. Uninspired furnishings make it appear drab and uninviting. That being said, it was a welcome retreat during an airline travel crisis
The hotel has good bones, but could use a more careful look at upkeep. The staff is concenial. The hotel is convenient for a stopover stay in the area.
Stayed in March 2024
Reviewed: March 11, 2024
Sabrina
United States of AmericaThe neighbors were loud and there was a 1in hap between the floor and the front door
It was comfortable and affordable
Stayed in March 2024
Reviewed: December 28, 2023
Mary
United States of AmericaOur floors were really dirty!
Didn't have time for breakfast. At a previous hotel we stayed at they made up breakfast bags for those on the go. It consisted of a piece of fruit and a muffin with a choice of juice.
Stayed in December 2023
Reviewed: November 9, 2023
Karl
South AfricaWe got there a bit early, they where kind enough for us to leave our bags in the room The room was not cleaned yet, but thought when we get back it would be We got back around 10pm, and the room was not cleaned yet. They moved us into a room with 2 3/4 beds where we booked a king size We where too tired to move again
Check in was good
Stayed in October 2023
Reviewed: October 18, 2023
Luis
United States of AmericaNeeds to be updated
Good location for the price
Stayed in October 2023
Reviewed: October 2, 2023
M’chaylla
United States of AmericaThe fitness center was very outdated and nothing really worked, a lot of rust. The pull machine was literally falling apart. I got switched rooms since the room I upgraded to with the jetted tub didn’t work. Unfortunately the one in the new room didn’t work either and the pipe had these open rusted holes on it. The tv didn’t work either and I told them twice but I guess the maintenance person was gone for the weekend or they forgot. I was told (twice) there was only a deposit for cash-payers but I was charged a deposit upon arrival but luckily it was only $50. I was told that there would be a discount since I didn’t get a working jetted tub but I don’t believe I got it. Overall, it was a good birthday trip.
Breakfast was great although the eggs were a bit salty. Loved the outdoor pool. The water pressure/temperature was great, it got hot fast. The bed was definitely comfortable. Whataburger and a 24hr gas station was conveniently located right next door. The rooms looked just like the website states.
Stayed in September 2023
Reviewed: September 25, 2023
Eric
United States of AmericaThere was a mix up and keys were made for another set of travelers to unlock the door and come in. It was righted but it was an unexpected surprise.
Great location. Friendly management and staff.
Stayed in September 2023
Reviewed: September 3, 2023
Marcien
United States of AmericaUnfortunately I had to kill two different roaches in my room during my stay. Pretty big ones but I think it is partly because they are also next to a gas station and a burger place.
The property had a nice pool and the lobby and elevator were taken care of relatively well. The workers were primarily Spanish speaking but very nice and helpful.
Stayed in August 2023
Reviewed: June 19, 2023
Belen
United States of AmericaThe location is great
Stayed in June 2023
Reviewed: May 19, 2023
Iris
United States of Americaproperty was old and runned down. nearly any lighting in the room. it was fine for one night although lighting was really needed. shower pressure was very weak. I was charged twice and they said they couldn’t do anything and to contact my credit card company. charge did fall off after a few days.
property was close to where I needed to go and they did let me check out an hour and a half later than checkout time
Stayed in May 2023
Reviewed: April 18, 2023
Anthony
United States of AmericaI mistakenly left a plastic grocery bag in the room with my shoes, medication, belt, other items on the couch. The afternoon 4:45 desk manager has no idea how to find it and as of today has made no effort to contact me. I'm assuming housekeeping threw it away.
Value for the price. Good bed
Stayed in April 2023
Reviewed: February 28, 2023
Linda
United States of AmericaThey had no roll away bed, hot tub did not work, pillows was not good. No room service came at all for trash even. Breakfast was blah. Just microwave eggs and microwave sausage egg biscuits. Other foods ok.
I liked that it was clean. The staff was friendly and tried to help where they could.
Stayed in February 2023
Reviewed: February 1, 2023
Rockett
United States of AmericaThe bed was not queen as stated and was not comfortable. Pillows were awful.
They staff was great
Stayed in January 2023
Reviewed: December 7, 2022
Thiago
BrazilI always stay at this hotel. Value for money is very good. everything is very good except for the gym: old and without maintenance. The gym is always important for us who travel a lot. The problems are the same as 3 years ago: the bike doesn't work, the treadmill is old and needs more itens like dumbbells. Please invest more in the gym and buy more items and you will be the best option in the area.
Stayed in November 2022
Reviewed: December 4, 2022
Yuen
AustraliaCould do with a kettle in the room. Also healthier options for breakfast would not go astray.
The facility suited the purpose of the travel. The beds were comfortable and the water pressure was good. Considering it was near the airport, the was minimal noise from the external environment.
Stayed in November 2022
Reviewed: November 29, 2022
Morgan
USANot impressed with their breakfast it could have been far better there were no bowls for cereal they use tubes of syrup instead of the syrup you can pour on your waffles and there didn't seem to be any bread for toast
I stayed twice two nights in a row the second room had a musty smell the service was great at the service counter but their breakfast leaves much to be desired no cereal bowls for cereal not really a great choice for hot breakfast other than that I was pleased
Stayed in November 2022
Reviewed: October 10, 2022
Venible
United States of AmericaThe mold and bugs flying in ceiling.
N/A Didn’t stay left hotel
Stayed in October 2022
Reviewed: October 10, 2022
Belmonte
United States of Americathe rooms are a little dated and needs to be remodeled.. the phone in are room didn’t work to call the front desk.. no iron was provided in the room.. the mini fridge was missing , a cutout for it.
the price was great.
Stayed in October 2022
Reviewed: October 9, 2022
Charle
USAThe rooms smell like mildew. Rooms carpet felt damp.
Front desk service and price
Stayed in October 2022
Reviewed: August 30, 2022
Sara
United States of AmericaThere were only ratty sheets and very thin/dirty duvet covers on the bed, no actual blanket. The whole place smelled like incense.
Great location, close to the parking spot for early morning flight.
Stayed in August 2022
Reviewed: August 14, 2022
Debbie
United States of Americathe staff
it was quite and convenient
Stayed in August 2022
Reviewed: July 21, 2022
Renata
United States of AmericaPlace was a bit outdated. Room needed some repairs. Pool didn't open until after checkout, so you can't enjoy it in the mornings, before it gets hot. Breakfast was packaged eggs and microwavable frozen sandwiches, that they must keep in the back. I saw several people heating theirs up, but I never saw them in the cooler. They also had to bring out batter for the waffles from the back. One of the cereal knobs was broken off, so it couldn't be used.
The location was perfect for my needs. The service was top-tier. It is definitely in need of some upgrades, but with rising prices everywhere, I was thankful to find a clean room with cold AC, no bugs, a comfy bed and reasonable amenities. Fridge, microwave, pool, continental breakfast (very limited selection)
Stayed in July 2022
Reviewed: June 20, 2022
Flores
United States of Americathe small in the hallway and in the bathroom
location
Stayed in June 2022
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