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Reviews of Comfort Inn Garner Clayton I-40 3 stars

126 Cleveland Crossing Dr, Garner, 27529, United States

#10 of 12 hotels in Garner

Guests' Choice

Review score

Based on 171 hotel reviews

7.1

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It needs a deep cleaning.

    I love the staff.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Very pleasant. Nice facility and great staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Walls are very thin. Can hear people in the hall and walking upstairs and next door

    Very clean and fantastic access to the highway

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    It was convenient, clean and a good value.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They seem to be a little short staffed. The front desk did not always have someone there.

    It was clean and the staff was accommodating. When we asked to switch rooms because the first one had a faint smell of smoke, they were very nice about it and took care of it right away.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    Comfortable ok for a 2 star motel
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smells like cigarette smoke the didn’t give us towels

    Bed comfortable

    Stayed in July 2025

  • Reviewed: 3 May 2025

    6.0
    Only 70% satisfied.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Room rather dated, furnishings and beds. Wear and tear a little obvious. The bathroom sink area open to main room, separate from the shower that was in a separate room….the internet was down the second day there….luke warm water, not hot the second day there….my room was booked and paid for through booking.com. After I checked out, I was billed again by Comfort Inn , so double billed.

    Breakfast excellent, clean, orderly, nice food/drink selection. Expected road noise from interstate, but there was none, very calm/quiet. Room temperature control very good, quiet, in room air conditioner.

    Stayed in May 2025

  • Reviewed: 10 April 2025

    8.0
    Relaxing and enjoyable.
    • Leisure trip
    • Group
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was a bit stuffy, and felt dated.

    Great location, and staff. Jackie ( I believe was her name) was amazing. She was very nice and helpful to answer all my questions.

    Stayed in April 2025

  • Reviewed: 8 November 2024

    8.0
    Loved loved loved it. Will be booking future guest.😁🌷♥️
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    People are human; therefore, you're going to experience some bumps in the journey. Work together at accomplishing a final goal that can be appreciated by all involved allowing everyone to "shine."

    Really enjoyed king size non-smoking room on 1st floor near front desk. Easy access to breakfast and parking.

    Stayed in November 2024

  • Reviewed: 29 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room carpet was dirty it still had something sticky on it from a previous guest. Bathroom shower couod have been more cleaner.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Good value for the money
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The "hot" items for breakfast were cold. The waffle mix dispenser did not work; the batter did not pour from the spout. The front desk clerk had to take the dispenser apart to get the batter for us.

    Great location! We were in town for a family reunion. The hotel is less than 5 minutes from the venue. The pool was the BEST! My grandboys and I enjoyed our time there.

    Stayed in August 2024

  • Reviewed: 17 June 2024

    8.0
    I enjoyed the quiet time, and the cleanliness of our room
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The microwave plate wasn’t fitting, so therefore the food couldn’t reheat properly.No one was at the desk for check out.

    Comfortable bed, cleanliness and quietness

    Stayed in June 2024

  • Reviewed: 27 May 2024

    7.0
    Great location and price.
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Sinks outside if the bathroom will never sit right with me. If you try to check in early you can't if you have a reservation, but you can if you don't have a reservation..... makes no sense to me. The breakfast was good but the eggs are questionable. In our room there were some kind of stain(not sure what on the wall)

    Very friendly staff and a great location. Free breakfast is a plus

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    The room was clean but had problem with tv
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The tv wasn’t working but someone came to fix the tv. That needs to be checked while they are cleaning the room I called the operator but couldn’t get anyone to answer the door . I had to call the outside line for someone to pick up.

    The room was cleaned

    Stayed in May 2024

  • Reviewed: 10 April 2024

    8.0
    I will NEVER book here again z charged my card 3 times and still no resolution
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They charged my card 3 times. I called and spoke with Angela. She advised me to give her 30 minutes. I called back after an hour for her to say she didn’t get time to look into it. I called back again and got no answer. No one has called me back or fixed the issue. This caused my account to be overdrawn and I can’t access funds. This is unacceptable. I’ve never had an issue calling a company about a charge and they not look into the issue IMMEDIATELY!! I will NEVER STAY HERE AGAIN. And someone needs to call me back. Customer service is HORRIBLE

    Comfy bed.

    Stayed in April 2024

  • Reviewed: 1 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pricing a little high

    Good

    Stayed in February 2024

  • Reviewed: 30 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights

    Mr. Matos was an excellent host!

    Stayed in December 2023

  • Reviewed: 10 December 2023

    7.0
    Dirty sheet covers
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The sheets had spots on them which indicated to me they were dirty.

    Location

    Stayed in December 2023

  • Reviewed: 5 September 2023

    7.0
    Great except Fay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The night front desk clerk Fay. She refused to give me extra towels that were not returned clean to me after I left 2 towels for housekeeping and gave her 3 additional towels. Then she would not let me explain how that equaled 5 and not 3. And finally I had enough of her cutting me off and being rude that I told her to be quiet and let me talk. She then cursed me out in front of her co worker and an additional couple checking in. I said that was great customer service and she said she didn’t care. And I was not getting anything from her tonight and walked away.

    The breakfast and cleanliness.

    Stayed in September 2023

  • Reviewed: 30 July 2023

    8.0
    Great place overall
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There truly wasn't anything I didn't like. But there are also no frills here. You get what you get which is absloutly fine.

    Overall there it was a great place. Everything worked as it should and there were no issues with anything. The staff were nice also.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Font desk dude not friendly at all. Tried to charge me more for the room. Trying to find lights was a chore. Switch was not where you think. Lamp switches difficult to find.

    Breakfast was great, room was clean and spacious and surprisingly quiet.

    Stayed in June 2023

  • Reviewed: 10 July 2023

    8.0
    Great location, comfy and clean
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Things are a bit dated and could use a refresh

    Great location for our purposes of the trip., lots of places to eat. Beds and pillows were very comfortable.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    6.0
    The hotel was good and quiet for the most part.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The vending machines needed more stuff in them.

    It was in a good area.

    Stayed in July 2023

  • Reviewed: 14 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    There was nobody at the front desk when we checked in (5:00 PM) and we waited about a half hour for someone to show up. Location is convenient, but there is lots of construction and traffic that made it a little frustrating.

    There was a big variety in the breakfast: eggs, sausage, pancakes, yogurts, etc. Staff was working diligently to keep everything stocked. We talked with others staying at the hotel and enjoyed our conversations.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    linens and comforter, lights and mirrors, breakfast.

    convenient location

    Stayed in April 2023

  • Reviewed: 1 May 2023

    8.0
    nice stay overall and good value
    • Business trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    Good location but lots of construction and during heavy traffic it was extremely congested but I was aware of the construction on roads

    Stayed in April 2023

Showing 1 – 25

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