401 37th Street, Parkersburg, WV 26101, United States of America
#7 of 8 hotels in Parkersburg
Guests' ChoiceBased on 133 hotel reviews
6.9Cleanliness
7.3
Comfort
7.5
Location
8.2
Facilities
6.9
Staff
8.2
Value for money
7.3
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 13, 2024
Tonya
United States of AmericaThe bathroom walls were tore up, the bedsheets and bath towels was ripped n dirty, they did a $150 deposit on top of are stay charge which is fine but we never got it back and I know nothing was wrong I personally cleaning up everything to help it easier on housekeeping..... the other time we stayed we had no issues and everything was great so we were disappointed this time.
The location
Stayed in February 2024
Reviewed: August 1, 2023
Scott
United States of AmericaThis time there were circumstances outside the hotels control. Like the heated pool was cold and there were a couple rooms down from us that smoked weed and stunk up the entire floor.
Overall a good place to stay. We have stayed there before and will stay there again. The breakfast is great and staff so willing to help.
Stayed in July 2023
Reviewed: July 31, 2023
Teresa
United States of AmericaPool was only open one day of two days stay
Convenient and easy to get to.
Stayed in July 2023
Reviewed: July 29, 2023
Thomas
United States of AmericaThe air conditioner was very loud and interrupted sleep.
Staff were friendly, the beds were comfortable
Stayed in July 2023
Reviewed: July 7, 2023
Hrishikesh
IndiaCarpet was not cleaned. Was sticky
Stayed in July 2023
Reviewed: July 4, 2023
Glenn
United States of AmericaHousekeeping and maintenance issues..The lotion bottle was open, two light switches didn't work, there was an extra pillowcase between the beds (coming off or going on?), and there was even a message to housekeeping left by the person before me. That was a first.
Nicely appointed rooms, and the staff let me keep my motorcycle in the carport because rain was predicted.
Stayed in July 2023
Reviewed: May 8, 2023
Crystal
United States of AmericaToilet seat was broken. kept sliding
the location, smart tv, breakfast, comfortable bed and pillows. God hot water pressure on shower.
Stayed in May 2023
Reviewed: May 2, 2023
Charles
United States of Americareservation issue, but staff worked to make it acceptable
staff was friendly and helpful
Stayed in May 2023
Reviewed: April 3, 2023
Brad
United States of AmericaWiFi was not working for over a day Found some trash on the floor in my room
Nice staff, very helpful Breakfast was alright Nice location Nice pool The lobby and hallway were nice and clean
Stayed in April 2023
Reviewed: March 29, 2023
Antoine
United States of Americaa/c wouldn’t get cool enough
indoor pool clean linen friendly staff
Stayed in March 2023
Reviewed: March 6, 2023
Stacy
United States of AmericaWifi and TV were out entire stay.
Bed was comfortable. Room was clean
Stayed in March 2023
Reviewed: February 24, 2023
Ronnie
United States of Americapool under repair, bar closed since pandemic
convenient location
Stayed in February 2023
Reviewed: February 13, 2023
Oleksandrt
UkraineAC in heating mode runs constantly, it should make stop start.
Good location and soft pillows
Stayed in February 2023
Reviewed: December 20, 2022
Deborah
United States of AmericaLight covering bathroom missing, sink stopper missing. Bathtub really slick so I had to rinse it real good before stepping in. No pool!!!!!
Bed, tv, breakfast
Stayed in December 2022
Reviewed: August 29, 2022
Karen
United States of AmericaThere was a distinct strong odor, like a musty smell.
Stayed in August 2022
Reviewed: August 14, 2022
Heidi
United States of Americabed dipped in the middle. broken
close to where I was going
Stayed in August 2022
Reviewed: July 24, 2022
Lane
United States of AmericaPool was closed!!!
The rooms were great!!!
Stayed in July 2022
Reviewed: July 18, 2022
Luke
United States of AmericaBreakfast was uninspired.
Stayed in July 2022
Reviewed: April 11, 2022
Diana
United States of AmericaTV not enough channels.
the room were clean and comfortable just a need some minor repairs. Hairdryer needs replaced, the bathroom light flickered and the toilet squealed after flushing. TV only had 3 channels. That was worst. Kids wanted watch cartoons. It showtime, QVC and sports.
Stayed in April 2022
Reviewed: April 3, 2022
Kennisha
United States of Americathe only thing I didn’t like was the smell in the room. but it was clean just a smell. i disinfected to rid the room of it but other
the property easy to find and plenty of eating options around hotel.
Stayed in April 2022
Reviewed: February 20, 2022
Jan
United States of Americastrobe light outside our room window
very clean, and very helpful and polite staff
Stayed in February 2022
Reviewed: February 8, 2022
Evans
United States of AmericaMore washcloths
The bed and pillows were extremely comfortable
Stayed in February 2022
Reviewed: February 2, 2022
Jagannathan
ThailandTake away breakfast could have been better - both quantity and variety. Really sad excuse for coffee, this can certainly be improved to give a good Quality experience to guests (especially considering that sit-down breakfasts are not being offered due to prevailing covid protocols)
Very convenient location next to restaurants / food options. Friendly receptionist on duty the evening that we checked in.
Stayed in January 2022
Reviewed: January 31, 2022
Lorrie
United States of Americaparking lot very icy
close to mall and restaurants nice pool
Stayed in January 2022
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