5511 West Bell Road, Glendale, AZ 85308, United States
#28 of 48 hotels in Glendale
Guests' ChoiceBased on 346 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.4
Facilities
7.8
Staff
8.4
Value for money
7.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 August 2025
Lamar
United StatesNothing really
It was a very nice property.
Stayed in August 2025
Reviewed: 18 August 2025
Leah
United StatesNa
Clean
Stayed in August 2025
Reviewed: 15 August 2025
Joe
United StatesBreakfast was non-existent. It was very small, no hot food.
Everything seemed good.
Stayed in July 2025
Reviewed: 11 August 2025
Mary
United StatesVery clean comfortable beds. The food provided in the morning was terrible. The showers were not good. Not a good representation of a Hilton.
Stayed in August 2025
Reviewed: 1 August 2025
Maeci
United StatesI was sad that the pool was closed
The hotel was affordable and comfortable.
Stayed in July 2025
Reviewed: 14 July 2025
Terry
United StatesBetter selection of items.
Breakfast was limited selection of items.
Stayed in July 2025
Reviewed: 9 July 2025
Dennis
United StatesBreakfast was sparse
Clean
Stayed in July 2025
Reviewed: 1 July 2025
Kimberly
United StatesThe breakfast is not a lot of things for gluten-free
The bed
Stayed in June 2025
Reviewed: 27 June 2025
Roser
United StatesOur baby was crawling on the floor and his legs and feet were black after 10minutes of cruising around.
The room was big and the bed was very comfortable. Amenities in general were good.
Stayed in June 2025
Reviewed: 8 June 2025
Mettlen
United StatesI liked my room the bed was very comfy
Stayed in May 2025
Reviewed: 26 May 2025
Charylyn
United StatesThe hotel had an odor and the air conditioner does not work well .. little bit better on renovation. ANd remove the carpet.bed and pillows was comfortable . Other than that the stay was great .
Location
Stayed in May 2025
Reviewed: 11 May 2025
Edna
United StatesShower handle was broken and we had to move to a different room after we already unpacked.
Staff was friendly at check in and tried to accommodate request.
Stayed in May 2025
Reviewed: 4 April 2025
Ann
United StatesN/A
Comfortable & close to where we needed to be
Stayed in April 2025
Reviewed: 2 April 2025
Amber
United StatesNo GF options for breakfast.
The shower and tub was nice.
Stayed in March 2025
Reviewed: 14 March 2025
Isaac
United StatesThe food
Close to my destination
Stayed in March 2025
Reviewed: 17 September 2024
Ronald
United StatesWe had a problem with the toilet flushing.
The location met our needs, and the room was clean and comfortable.
Stayed in September 2024
Reviewed: 14 August 2024
Westphal
United StatesThe sink and the shower did not drain well, gross, until my husband pulled the safety plugs (stoppers) out, then they drained, yeah.
The bed was excellent. Our room was in a very quiet area of the hotel. Received a great night sleep.
Stayed in July 2024
Reviewed: 6 August 2024
Veann
United StatesThe hallways was really hot, the chandelier was dirty and had dead bugs and some of the light bulbs was dead. We didn’t get a map of where the room was.
The rooms were comfortable and quiet
Stayed in August 2024
Reviewed: 6 July 2024
Richard
United StatesFix bathroom door. Add mat for slippery tub.
Breakfast was fine. Location was very good. Okay plce to stay but not for romance.
Stayed in July 2024
Reviewed: 30 June 2024
Albert
United StatesNothing to really dislike. Minor issue was no overhead light thus no switch by the door. Had to stumble around a bit to turn on bathroom light to see.
Room was small but comfortable. Bed was extremely comfortable. Had a minor room maintenance issue with toilet continuously running. It was handled quickly.
Stayed in June 2024
Reviewed: 20 June 2024
Tammi
United StatesBreakfast was blah. Sausage didn't seem cooked
Affordable and convenient..
Stayed in June 2024
Reviewed: 18 June 2024
Cesar
United StatesN/a
Breakfast was fine
Stayed in June 2024
Reviewed: 16 June 2024
Wayne
United StatesScrambled eggs not my favorite(just me). Rest good.
Check in. Had to stay extra day: staff made reservation next morning at same rate, then found vet. and applied it..discount on my Drivers' license. The staff was pleasant friendly and efficient. Excellent stay.
Stayed in June 2024
Reviewed: 13 June 2024
Bonnie
United StatesThe shower was horrible
Stayed in June 2024
Lauingen, Germany
Jakarta, Indonesia
Henrietta, USA
Jackson, USA
Bénodet, France
Moddergat, Netherlands
Rome, Italy
Ahmedabad, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content