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  5. Reviews of Comfort Inn & Suites Orem - Provo

Reviews of Comfort Inn & Suites Orem - Provo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

427 West University Parkway, Orem, UT 84058, United States

#5 of 11 hotels in Orem

Guests' Choice

Review Score

Based on 520 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.5

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Good breakfast.

    Stayed in August 2025

  • Reviewed: August 14, 2025

    7.0
    As advertised. Good not great.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wished coffee was better and didn't come out of a dispenser. Lack of tables in our room.

    Good fair pricing Staff was friendly and efficient. Breakfast was good.

    Stayed in August 2025

  • Reviewed: August 11, 2025

    9.0
    Comfortable, affordable and great staff.
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Breakfast could be a bit better

    Employees were great, cleanliness, comfy beds, the swimming pool

    Stayed in August 2025

  • Reviewed: August 2, 2025

    9.0
    Awesome Place!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was perfect safe and near to everything. Hotel staff were good. And the hotel was clean. Kids loved the pool .

    Stayed in August 2025

  • Reviewed: August 1, 2025

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our only small suggestion would be that it would be nice if the furniture were a bit more modern.

    Very satisfied with our stay! The staff were very friendly and attentive. The room was spotlessly clean and very quiet — a perfect place to relax. The location is secluded, which adds to the coziness and peaceful atmosphere. We liked everything and will definitely come back again!

    Stayed in July 2025

  • Reviewed: July 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Breakfast could include some healthier options.

    Nice spacious rooms. Comfy bed and pillows.

    Stayed in June 2025

  • Reviewed: July 25, 2025

    8.0
    Comfy and good pool
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A/c smelled like snack pretzels, turned it off and slept with open window

    Clean pool, comfy beds

    Stayed in July 2025

  • Reviewed: July 6, 2025

    7.0
    One of the best places my husband and I have stayed before.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was only ice machines on the 1st and 3rd floors.

    The staff was friendly and attentive. The kids had a great time in the pool and hot tub areas. The content breakfast was stocked adequately.

    Stayed in July 2025

  • Reviewed: June 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Need slightly higher toilets.

    Stayed in June 2025

  • Reviewed: June 19, 2025

    8.0
    Relaxation and good breakfast, loved the juices that were available
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot tub wasn't working

    Breakfast and no noise, pool was nice and empty in morning to swim alone, enjoyed that!

    Stayed in June 2025

  • Reviewed: June 10, 2025

    9.0
    Great value, super comfy bed and clean. Good breakfast.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Bed was super comfortable after a 17 hour car ride we needed a good sleep. Very clean and great sleep. We found this to be a great deal, we will be back.

    Stayed in May 2025

  • Reviewed: June 8, 2025

    8.0
    No sleep till Brooklyn!
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They were pretty full so the breakfast bar was over crowded. Long lines. It looked like a decent breakfast and good variety, but I didn't feel like being in a full room with a long line. Maybe if I would've been up earlier I could've avoided that. The biggest problem I had with the hotel was the lack of curtains that pull all the way shut. The shear was a full shear but it didn't provide much privacy, and it did nothing to keep out the light. The street lights were bright, and sleeping once it started to get light out was impossible for me. I wanted to sleep till 8-9am and it was very bright in the room by 5-6am. It's a nice place but if you want quality sleep, I wouldn't recommend it. I'm surprised if they haven't received hundreds of complaints about the curtains.

    I liked the convenience of being close to everything I needed. Clean, friendly, comfortable.

    Stayed in June 2025

  • Reviewed: June 1, 2025

    8.0
    Stunning Views
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room had a bad odor Not much equipment in exercise room Beds were not comfortable

    Location Staff Breakfast Pool

    Stayed in May 2025

  • Reviewed: May 26, 2025

    9.0
    Wonderful
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Limited parking areas

    Nice place

    Stayed in May 2025

  • Reviewed: May 20, 2025

    8.0
    Great place to stay.good locationcomfy beds ,
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Love the free full breakfast. Great staff. Comfortable beds. Nice and clean. Great location.

    Stayed in May 2025

  • Reviewed: May 15, 2025

    8.0
    All in all ok for our needs
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All in all ok for our needs

    Stayed in May 2025

  • Reviewed: May 11, 2025

    9.0
    Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise

    Location

    Stayed in May 2025

  • Reviewed: May 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Value for money. Free Parking.

    Stayed in April 2025

  • Reviewed: April 28, 2025

    7.0
    This hotel was decent but could be updated and have more upkeep on their property.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The elevator was broken down as well as the beverage dispenser at breakfast. The hotel could use a bit better upkeep.

    The location is great. It’s easy to get to and has easy access to everything we needed.

    Stayed in April 2025

  • Reviewed: April 15, 2025

    7.0
    it was ok the staff was very good comfort could have been better location and cleanliness were good.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights

    the mattress has a couple uncomfortable areas, one curtain had a tare and the first day there some thing happened with the fire alarm. It went off about 7 am and they had to get someone to hold it in place anytime it was let go or moved to much the alarm would go off again so the alarm was going off intermittently for about an hour while they got someone to fix it.

    The breakfast was good and the location was very good

    Stayed in April 2025

  • Reviewed: April 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast wasn't even 3 stars.

    Location, location..hotel was full, still was a quiet stay.

    Stayed in April 2025

  • Reviewed: March 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Family Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was there for a wrestling tournament ...would highly recommend! Staff was excellent, room was comfortable and clean!

    Stayed in February 2025

  • Reviewed: March 8, 2025

    7.0
    Good price for what you get
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Overall room sound was not optimal. Could hear the neighbors on both sides, above, and in the hallway. Ice machine and vending was only available on first floor.

    The place was clean and comfortable. Staff was very accommodating and friendly. Asked for a late checkout and they were very gracious to allow for that. Breakfast was fresh and hot, had lots to choose from.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    We enjoyed the convenience of the indoor pool, hot tub, and hot breakfast.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    I feel that cleaning the room every day for us was a bit of over-kill. And it seemed wasteful that the cleaning staff disposed of the opened bars of soap every day. I would be happy if the rooms were only cleaned every-other day and the opened bars of soap were left for additional use.

    Great location just off the freeway, but far enough we didn't get the traffic noise. I liked the 2nd floor room right behind the front entry way, where the facade blocked the bright parking lot lights from shining in our room.

    Stayed in February 2025

Showing 1 - 25

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