3751 Tanacross Drive, Fossil Creek, Fort Worth, TX 76137, United States of America
#109 of 133 hotels in Fort Worth
Guests' ChoiceBased on 267 hotel reviews
6.4Cleanliness
7.0
Comfort
7.0
Location
7.0
Facilities
6.7
Staff
7.3
Value for money
6.8
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Arnett
United States of AmericaI had to change not only my rooms because the room had a shared door but on the end of the hallway it was a door to my room, didn’t feel comfortable and safe. The night clerk’s was upset and the new room had dirty sheets on the bed. I went downstairs to new sheets in order to sleep not only that everything time I left my room my key card never work and I had to go to the front desk to activate it several times.
It was close to my sister and best friend’s house
Stayed in March 2024
Reviewed: April 9, 2024
Bertha
United States of AmericaThe curtains were stained and the pull out bed was torn with no sheets on it or an extra blanket just in case. Also, the elevator wasn't working and our room was on the 3rd floor. Carrying our bags was an arm full we didn't even go for the rest of them. The first floor in the stairs though smelt bad like there is or was water damage.
I liked the bed and the room. The room was somewhat and it didn't smell like smoke.
Stayed in April 2024
Reviewed: March 13, 2024
Whiskey81
United States of AmericaBreakfast was empty by 830 and there was not a lot offered. It didn't look like they had any plans of re-filling it and for a weekend most hotels offer breakfast till 10. They only did till 9. I wouldn't expect to eat breakfast there if you look forward to that. Also, we had booked through a third party site, a jacuzzi room and we did not recieve that. The room we had was fine and large but it was something we looked forward to. The manager explained they can't guarantee those specialty rooms through those sites and they've tried to have them take those off but are struggling. If you want a room like that, it's best to book directly through their site. Or call the hotel.
Front desk staff and housekeeping were so amazing and kind. They had cancelled flights so ended up completely booked and were still able to stay calm, kind and polite with everyone we saw them interacting with. Hotel was very clean and nicely remodeled. In a great safe lit up neighborhood.
Stayed in March 2024
Reviewed: March 2, 2024
Hector
United States of AmericaBreakfast, no attendant
Good location , clean facilities
Stayed in March 2024
Reviewed: February 1, 2024
Arlando
United States of AmericaDelicious
Stayed in January 2024
Reviewed: January 31, 2024
Charles
United States of AmericaSorry I put what I didn’t like above as the question mentioned breakfast, the facility was clean and appeared well maintained with again the exception of breakfast area was not stocked nor as clean as it should/could have been.
The breakfast was definitely the low point of my stay. First morning@8:30 I went in for breakfast and there was no meat, and only very small portion of stale looking eggs, apples, Cold cereals, 1 muffin, and a couple slices of white bread, along with makings for waffles. Coffee & juice dispenser, a couple cups yogurt. I looked in area marked staff only but saw no one present. Got me a cup of coffee and sat down to drink it. After a few minutes a staff person came in, I asked if breakfast was over, and was advised it was in other room which I acknowledged but informed her there wasn’t anything left, to which she advised it would only be a minute, she went and found attendant and had them refill eggs and sausage, I got me a plate with eggs and sausage but sausage was not edible, looked to have been in heating enclosure beyond reasonable time. I ate eggs and left. I went back second day, there was both eggs and sausage available and though looked fresher, I again chose not to finish the piece of sausage I had taken, the eggs were ok at best. This was the poorest example of breakfast buffet I have encountered in my memory.
Stayed in January 2024
Reviewed: November 19, 2023
Joni
United States of AmericaTelevision remote did not work. Stuck with one channel. Breakfast needs some fresh fruit or oatmeal or bagels.
Friendly staff. Clean room!
Stayed in November 2023
Reviewed: November 11, 2023
Amy
United States of AmericaThere were holes in the walls, the carpet was gross, the coffee maker was disgusting. I had to give it a good cleaning. The bathrooms were kind of gross feeling and dirty.
Breakfast was good. Location okay.
Stayed in October 2023
Reviewed: October 12, 2023
Arturo
United States of AmericaWEBSITE SAYS IT HAS A POOL AND ONCE YOU ARE ALREADY THEIR POOL IS BROKEN OR ON REPAIR.
BREAKFAST WAS GOOD BUT IT ENDS TOO EARLY ON WEEKENDS.
Stayed in October 2023
Reviewed: October 2, 2023
Dana
United States of AmericaNo suggestions
Sufficient choices and clean area.
Stayed in September 2023
Reviewed: September 4, 2023
Martha
United States of AmericaHad full beds instead of queen beds, didnt have enough pillows for sofa, bathroom vent didnt work, hair dryer didnt work, and phone didnt work.
It was a very good price!
Stayed in September 2023
Reviewed: August 24, 2023
Schlena
United States of AmericaThe young man at the front desk was extremely rude regarding my service dog, told me my dog was not a service dog and demanded to see proof, which is against the law, I emailed the front desk a little bit of information regarding service animals and I was told that I was unable to renew my stay and that I had to leave that moment. My stay was great with the exception of this young man's attitude and harassment. I tried explaining that my vehicle had been stolen and in the vehicle was her service gear and IDs, I could not get a word in with this man, I even tried explaining that he could look her information up online but he was completely unreasonable. they kept my $50 deposit because he didn't believe my animal was a service animal. I would love to go back to this hotel but I was told I was no longer welcome, I was not rude in any way shape or form to this man I did not raise my voice, I did not argue, and I still don't understand why he was so unreasonable. I would not recommend this hotel if you have a service animal.
It was a clean hotel in a convenient area at a reasonable price.
Stayed in August 2023
Reviewed: August 9, 2023
Amber
United States of AmericaBreakfast....eggs were gray potatoes overdone and no meat. Wasn't quite as nice as the pictures especially for the price and the pool was a little on the small side
Kids loved the waffles! The room was plenty big for a single momma and her 4 kiddos and the staff was very friendly and helpful
Stayed in August 2023
Reviewed: July 6, 2023
Pendleton
United States of AmericaThe carpet was wet , smelled paint the whole three days, pools need to be cleaned regularly… need better breakfast
The room was nice size and clean.
Stayed in July 2023
Reviewed: June 14, 2023
Matthew
United States of AmericaUpon checking in I was required to give a $50 deposit which I was told I’d get back after checking out. When it was time to check out the guy requested a receipt that was never given to me. I think that if that’s required than a receipt should be given and I should be told that’s how I’ll get my deposit back. It was never mentioned and I was taken for $50
The location accommodated my needs. I loved that about the location. There were also good choices for food nearby. The highway was also close by
Stayed in June 2023
Reviewed: May 1, 2023
Gary
United States of AmericaWas to many homeless people. And drug dealing going on around in parking lot.
It was ok for the price.
Stayed in April 2023
Reviewed: March 28, 2023
Carlos
United States of AmericaMy door was hard to close so I forgot 3 sueters In my closet check out on friday 24 try to call so many times because I was coming back to work on the area so I called so many times to ask for my sueters never answer so Monday came back to the hotel early around 9am to ask about the stuff I forgot o travel alot an when I forget stuff in cheaper hotels they alway call or hold stuff that I forget even stuff like shampoo pants or charger so I came back here and the lady that was in charge of cleaning seems suspicious I can tell by her reaction and I told her the color of my sueter and she almost jumped and she was like no no there was nothing there she supposed to go an ask other Cleaning stuff but nope she came back said there was nothing and I told her well can I talk to the manager and she got al scared no no so I talk to the guy on the front desk and said he don't know nothing I was planning on stay there again but no they lost a client I guess is my fault for forgetting my stuff but still didn't spect that from them
Coffee spacious room
Stayed in March 2023
Reviewed: March 20, 2023
Mary
United States of AmericaCustomer service
Cleanliness
Stayed in March 2023
Reviewed: March 16, 2023
Salvador
United States of Americabathroom needs renovation
location
Stayed in March 2023
Reviewed: February 21, 2023
Anglea
United States of Americaeverything the area , had to ask for soap ,and the refrigerator didn’t work
nothing
Stayed in February 2023
Reviewed: January 24, 2023
Lanette
United States of Americathe front desk man had a attitude and was mad and rude
clean and quiet
Stayed in January 2023
Reviewed: November 7, 2022
Andrew
United Kingdomits dated and breakfast is awful !
its great for a one night pass through
Stayed in November 2022
Reviewed: October 17, 2022
Dallas
United States of Americathe hobos outside
nothing
Stayed in October 2022
Reviewed: October 16, 2022
Irving
United States of Americarooms were outdated and floors and walls not cleaned very well
Location close to home
Stayed in October 2022
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