9821 West FM 1960 Business Road, Humble, TX 77338, United States
#42 of 44 hotels in Humble
Guests' ChoiceBased on 93 hotel reviews
5.4Cleanliness
6.3
Comfort
6.5
Location
7.1
Facilities
6.0
Staff
7.0
Value for money
6.4
Free Wifi
8.8
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End of dialog contentReviewed: August 3, 2025
Booker
United StatesCleanliness of the covers and towels were not the best
Easy to get to every where
Stayed in August 2025
Reviewed: November 8, 2024
Begelton
United StatesNo work out facility, one washer and one dryer works, staff was lazy front desk...
Cleanliness
Stayed in November 2024
Reviewed: August 9, 2024
Vivian
United StatesA lady from staff tried to kick us out of the room before 11am check out. And threatened to call the police on us. She used her key to try and enter our room without permission. She claimed we were not registered for the room and someone else was. Even after showing her proof that it was our room, she still kept insisting we leave immediately before she called the police. The other person who claimed it was his room realized he made a mistake. Turned out the other guest was at the wrong hotel. We never got an apology for the error or the inconvenience. All she had to do was just check the register to see the guy was not registered for our room.
The room was clean and pleasant Beds were comfy
Stayed in August 2024
Reviewed: August 7, 2024
Juan
United StatesThey charge me 50 dollars more then for I had book for, no iron nor t
Stayed in August 2024
Reviewed: September 16, 2023
Armon
United StatesBugs
Wouldn't let my family stay here bit fine for work
Stayed in August 2023
Reviewed: August 11, 2023
Nika
United StatesAc wasn’t working properly
Stayed in July 2023
Reviewed: August 22, 2025
Heriberto
United StatesClean better the room, resurface bathtub.
check in.
Stayed in August 2025
Reviewed: August 2, 2025
Robert
United StatesI didnt like the facilities, the room smelled like smoke, the sheets had holes in it. The ironing board cover had tears in it.
Nothing at all.
Stayed in August 2025
Reviewed: June 23, 2025
Kevin
United StatesWater pressure in the shower was bad. Had a small TV that was hard to see.
Beds were comfortable. Room was nice.
Stayed in June 2025
Reviewed: June 16, 2025
Frank
United StatesI ended up not staying. The staff showed me a room in the first floor and when I went in, the bed comforter had holes from what it looked like cigarette burns (even though I selected non smoking). The room smelled like someone smoked in the room. The staff them took me to another room in the second floor, which smelled like cigarette as well and when I looked at the bathroom there was a cockroach on the sink. I have stayed at another Red Roof and it was wonderful so I assumed it was the same, but to my surprise it was not. I told the staff and he mentioned he was going to process the refund in his end. Would not recommend this hotel.
The staff was very helpful.
Stayed in June 2025
Reviewed: June 10, 2025
Ebony
United StatesThe fact that I have Bedbugs, I should have been accommodated better the man act like I was lying about the sheets, not being clean he came to my room to check the sheets, then lied about only having one sheet
There was nothing I liked about your location. My room had Bedbugs and then the room he moved me to TV did not work in the light fixture in the bathroom was gone
Stayed in June 2025
Reviewed: June 7, 2025
Kailash
United StatesSuper Dirty Bed
Stayed in May 2025
Reviewed: May 20, 2025
Hanspard
United StatesThanks
Thanks
Stayed in April 2025
Reviewed: May 11, 2025
Sherry
United Statesno ice all day Saturday,
the low noise level, no loitering , good price but renovations should be completed and exterminator needed as well, but overall I rested there.
Stayed in May 2025
Reviewed: April 11, 2025
Saucillo
United StatesGood services
Stayed in April 2025
Reviewed: February 10, 2025
Joette
United StatesThey had roaches the room was not swept, or the floor was not mopped. The TV was out of order. The tenant at the desk was not halfway at all. He was lazy. He did not wanna come and find a solution for the problem that I was dealing with with the shower being broken in the room I will never stay there again. They don’t even get a star.
I only like the location
Stayed in February 2025
Reviewed: December 2, 2024
Dee
United StatesI'm a day sleeper, they could have been satisfied to let me clean the room myself and not bother me during the day while I'm trying to sleep.
Location
Stayed in November 2024
Reviewed: November 24, 2024
Alaina
United StatesDirty things didn't work
Filthy roaches and items in room broken don't work
Stayed in November 2024
Reviewed: November 8, 2024
Erma
United StatesBed sheets has stains and cigarette burns on the comforter. Low on toilet paper has to ask for more. Trouble with turning on the TV, the remote was filthy, needs to be cleaned. Kids upstairs running back-and-forth in the room upstairs, our room was right below. People with kids should be put downstairs. Could not sleep with the kids running back-and-forth until about 1 AM.
Friendly staff, great location and price.
Stayed in November 2024
Reviewed: September 22, 2024
Louis
United StatesThey wouldn’t give me the room even though it was paid for, cause they wouldn’t take a credit card for deposit. Very rude service. Need refund !!! Never go back there!!!!
Stayed in September 2024
Reviewed: August 6, 2024
Jeannie
United StatesTHIS MOTEL WAS FULLY BOOKED
I DID NOT STAY AT THIS MOTEL
Stayed in July 2024
Reviewed: July 16, 2024
Virginia
United StatesThey had no rooms available.
They had no record of our confirmed reservation.
Stayed in July 2024
Reviewed: July 16, 2024
Siobhan
United StatesWe booked with Booking.com. Got to the hotel after a long international flight, and the hotel was sold out. Would not honour our reservation. Very dissatisfied with Booking.com. Booked alternative accommodation on alternative website.
Stayed in July 2024
Reviewed: July 10, 2024
Costella
United StatesI don’t/didn’t like anything
This property was horrible. Is very unprofessional & Ill prepared. They literally had no way of verifying the booking and pushed my door open stating we did not pay, even after showing confirmation and payment. Made us look for an ATM to pay again in cash. So, we double paid and was treated like garbage.
Stayed in July 2024
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