Everything was good

The atmosphere and staff.

Stayed in March 2024

Can hear kids playing outside late at night

The vintage feeling and cleanliness

Stayed in March 2024

Despite the 10-star experience with the staff, I was expecting the room to be cleaner considering the price of this hotel. I'm not sure if my counterparts had the same experience in their rooms, however, my bathroom wasn't entirely clean (e.g., little things on the floor, and the overall wipe-down looked a bit sloppy). It wasn't a huge deal as everything in the actual room looked great, but it certainly wasn't ideal for the price of a standardized king suite. If you are operating a luxury hotel, I would hope that cleanliness is the top priority.

This hotel was SO beautiful! I really enjoyed the overall amenities, the rooms themselves, and the open space with the fireplaces scattered throughout. It was beautiful and the staff were so incredibly accommodating and kind! Literally, probably some of the nicest folks I've encountered at a hotel - they were GREAT! The entire staff was very helpful in the sense that they answered all of our questions with ease and they had so much personality. Overall, big fan of this place!

Stayed in March 2024

Parking usually a challenge

We always like staying here when in Lubbock

Stayed in March 2024

Parking is the only tricky part. Woman traveling alone with kids so I didn’t want to park far away from the entrance in the garage.

The room was very spacious and the bed super comfy. I loved the retro fridge and style of furniture. The outdoor courtyard was excellent, especially the cowboy cauldron fire. Each staff member that I interacted with was very friendly and helpful.

Stayed in March 2024

Fantastic hotel, staff were wonderful, restaurant equally amazing

Stayed in March 2024

Nothing

Everything

Stayed in December 2023

Nothing everything was organized and clean and perfect

It was so well put together and cute

Stayed in November 2023

Only problem was our room had the smell of the burning pit from outside and the restaurant was pricey $250 for dinner and a few drinks!

Everything was great the restaurant and bar on location is great!

Stayed in October 2023

Nothing

Everything. Great room, great courtyard setting, excellent food. Great location for our purpose

Stayed in October 2023

We definitely didn't like the look of the stained couch cushion to wich we flipped over as we definitely did not want to sit on it or the stains on the carpet/rug. It made it feel as though it wasnt cleaned well at all & it also had like an old sweaty smell to the room when we checked in.

The facilities & the set up were fantastic! The food A+ from the restaurant

Stayed in August 2023

Well, it IS in Lubbock - not a particularly interesting destination - but for a stop after a long drive, it was a much appreciated option to typical chain motels. Cotton Court is part of a group of hotels but they are all very cute.

Huge rooms decorated in a retro style. Large attractive bathroom. Great outdoor spaces.

Stayed in May 2023

We stayed here for a night and immediately noticed how nice the lay out of this hotel is. It's one of a kind! We are facing the courtyard and had a nice view. The bed and pillows feels new. The whole room is and smells clean. More importantly, the staff and front desk was friendly and accommodating. They are really paying attention to small details to ensure guests have a fun and relaxing time. The staff exceeded my expectations. Thank you Cotton Court Hotel, we really had a pleasant stay!

Stayed in July 2023

There is no good lighting for applying makeup. A lighted, wall mounted extension mirror would be amazing. There was no trash basket in the restroom. The robes were quite small.

The beds were very comfortable. The large refrigerator was great. The large walk-in shower was a bonus. The decor in the room and lobby was delightful!

Stayed in July 2023

The style

Stayed in July 2023

I cant think of anything

I liked the lay out of the hotel. The way all the rooms faced the court yard. Everyone was super nice and helpful. Food and drinks were great. I liked the live band and how family and dog friendly it is

Stayed in June 2023

I was alone, as I my husband could not make the trip. I had to park at night, in the back of the property by myself. Then, I had to carry my luggage etc. If my husband would have been there, this would not have been an issue. I had to be at Texas Tech by 8:30 am the following day, and tried to eat breakfast at the restaurant. I went around 7:15, but had to leave because they were so very slow. Therefore, I left without eating breakfast.

great decor

Stayed in June 2023

The single complaint I have is the outside flooring on the second level. There were many places where wear on the wooden boards was creating rather long slivers that would most certainly be issues if one was walking around barefoot....like if you were coming from the pool.

The property was extraordinary! Very well designed and attractive, in great condition, and a wonderful 'theme' and charm. The room was very comfortable, great linens, and very clean. The location was also great - right down Broadway from campus.

Stayed in June 2023

Shower is very nice! Looks like it would be great for people with children.

Stayed in June 2023

Pool bar was closed.

Love all the amenities, the rocking patio chairs are great. Safe and extremely comfortable. Nice space to hang out.

Stayed in June 2023

nothing

the courtyard

Stayed in April 2023

the food was good.

Stayed in June 2023

Rooms hood be better designed. Not well proportioned

Outdoor courtyard was lively and well used. Pool was well kept and enjoyable

Stayed in June 2023

Loved the lodge vibe!

Stayed in March 2023