Reviews of Country Hearth Inn-Toccoa 4 stars

Room was nice

Lobby smelled like incense and smoke

Loves the floors n hot tub and big shower. Very clean and minimal. Very great relaxing stay!

Can't think of a thing

It was close to our hiking destinations and pet friendly.

No elevator for heavy luggage and cooler. There aren't may eating options nearby. There was a large construction crew that stayed the night and they were LOUD, smoked marijuana, left the emergency exit opened all night and caused us to stay awake until past midnight! Would not stay here again because of this experience and the hotel not being aware any of this was going on until we told them the next day. I work in the criminal justice system and I have very thick skin and am not easily scared by anyone but this crew was very rough looking and they were drinking and smoking all night without employees knowing or putting a stop to it!

Everything was amazing! From check in to check out and everything in between was perfect. The staff is incredible as well. They are very kind and accommodating. Anything we needed, they made it happen. The update / remodel is beautiful. The rain style shower heads are certainly a +. The beds are comfortable with 3 fluffy pillows and the soft, not too hot, not too cold thicker blanket between the flat sheet and the bed protector blanket that everyone loves, makes it feel like your own bed at home. The refrigerator, shower, toilet, and around the bathroom vanity are my pickiest points and at Country Hearth ALL points in the entire room were spotless! Far exceeding our expectations! My husband is an OTR truck driver and our visit was to attend Dr. visits addressing quite concerning health issues I’ve been having, however since my husband still has to work we were traveling in his 18 wheeler. While we were bobtail at arrival, none of the staff had an issue with us parking in the empty spot at the side of the hotels parking lot. They were more welcoming and kind to us during our time of worry than we’d have expected. I cannot say enough good things about the hotel property. EVERYTHING was clean and it was peaceful. We slept wonderfully and the breakfast with coffee was hot and ready at 5am. Our showers left us feeling clean and the comfy beds helped us relax. It was a wonderful visit and I cannot wait to see our new, sweet friends again for another special evening. A HUGE, heartfelt, THANK YOU, to Karen and her staff for an exceptional evening when we had to be away from home, and wanted a night out of my husbands truck!

Nothing. There wasn’t a single thing to not like.

Excellent customer service

everything was good

Very clean with the rooms having been recently updated. The bed was very comfortable and the staff, friendly and helpful. Perfectly sized room for a solo traveler.

Rooms located close to the lobby, where a continental breakfast is served each morning, may experience loud talking and other noise very early in the morning. I was awakened both mornings of my stay.

Great price.

False advertising. You can’t claim to be a pet-friendly location and then reject guests for having cats. In your definition, “pet-friendly” means dogs only and cats are excluded. Our cats are smart, quiet, clean, and far less trouble than many dogs. And allergies? I’m allergic to dogs, and dog and cat allergies are equally common, so that argument doesn’t hold weight. Most importantly, don’t tell me I “should have known” to call and ask if cats are allowed when you advertise as pet-friendly. That is blaming me for your misleading listing. Should I also have to call to confirm if parking is free, breakfast is included, there is a microwave in the room, or the building has walls and a roof? It is not my fault you allow Booking.com to label your property as “pet-friendly.” They did not do anything wrong. Bad info in, bad info out. Overall, Misleading listing. We arrived at 10 PM after being on the road all day, only to be told our cats weren’t allowed despite the property being advertised as pet-friendly. The lady at the front desk was kind, but Karen (the owner) made it my fault that she is misleading potential guests. You wouldn’t make an exception even though we had a crate to keep them contained. Our stay never happened because of your false advertising. #CatsArePetsToo

The service went above and beyond.

N/A

It was great

Convenience, cleanliness customer service was amazing

Right upon checking the staff was friendly and helpful. Great location. Very clean and well maintained.

I don’t have any negative input at all!!

Convenient to location for travel purpose.

Loud. Could hear other guest.

The shower was nice.

Cleanliness of the floors.

Close to restaurants

Pictures are not the same-the outside is a dark gray only. The room is small and doesn’t have a nightstand. We had to pull a chair over by the bed. It was renovated but not a clean smell or feel on the floor. Our room was connected to another room with a door and you could hear everything.

No pool

Fair value, good location close to where I was headed. Staff was very friendly.

No closet, hangers, or ironing board in room. No art, small tv.