1600 Emmet Street, Charlottesville, VA 22901, United States of America
#13 of 45 hotels in Charlottesville
Guests' ChoiceBased on 1256 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.9
Staff
9.2
Value for money
8.5
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Linda
United States of AmericaHad a little glitch when we first got there. The tiled area in the room by the bathroom was extremely slippery. The carpet had been washed so they changed us out and put us in another room right away. They were very gracious about it.
Breakfast Comfortable beds location
Stayed in April 2024
Reviewed: April 23, 2024
Freda
United States of AmericaIt was ok
Stayed in April 2024
Reviewed: April 22, 2024
Mulholland
United States of AmericaI never received my $50 reimbursement!
Stayed in March 2024
Reviewed: April 19, 2024
Janette
United States of AmericaNothing
The breakfast was great. The breakfast attendants were wonderful. I would easily stay here again.
Stayed in April 2024
Reviewed: April 15, 2024
Kands
United States of AmericaOur car got burglarized
Ada compliant room was excellent accommodation. These are hit or miss.
Stayed in March 2024
Reviewed: April 15, 2024
Stanton
United States of AmericaVery clean rooms and the staff provided too notch service. The breakfast was hot and delicious too!
Stayed in April 2024
Reviewed: April 7, 2024
David
United States of AmericaClean and friendly place.
Stayed in March 2024
Reviewed: April 6, 2024
Julie
United States of AmericaNothing everything was wonderful!
The breakfast is the BEST! Even with a fully booked hotel the breakfast was always clean and refilled often. I stayed on 1st floor very quiet location I thought it wouldn’t be but it was perfect! I always stay here when in Charlottesville!
Stayed in March 2024
Reviewed: April 5, 2024
Patricia
United States of AmericaVery goid for the price, breakfast needed some help stsff did mot keep food filled -- ran out-of coffee and garbage overflowed.
Stayed in April 2024
Reviewed: April 4, 2024
Margaret
United States of AmericaBreakfast was not good, especially for vegetarians-few healthy options.
The gym was a nice size and pool was alright. Facility was clean and inviting.
Stayed in March 2024
Reviewed: April 4, 2024
Annmarie
United States of AmericaEverything was fine! The staff was ready to help with any issue. We had a TV remote control that didn't work, and it was switched out with a good one immediately. Can't ask for service better than that.
The room was very clean and comfortable, and the staff was friendly, knowledgeable and professional. We didn't stay long enough to enjoy the breakfast, which smelled great. Very lovely accommodations.
Stayed in April 2024
Reviewed: April 2, 2024
Mallory
United States of AmericaThe rooms were exceptionally clean and the children loved the free freshly baked otis spunkmeyer cookies that were available in the lobby! We overslept and missed the free breakfast, but based on what we saw, it was also spectacular!
Stayed in March 2024
Reviewed: April 1, 2024
Dibyamshu
United States of AmericaGood as expected
Stayed in March 2024
Reviewed: March 31, 2024
Vaughn
United States of AmericaCould have more parking! More handicap parking that is not shared with near by hotels..
Convenient location and friendly staff!!
Stayed in March 2024
Reviewed: March 25, 2024
Gary
United States of AmericaNothing comes to mind
Lovely accommodations. Great location. Great breakfast.
Stayed in March 2024
Reviewed: March 23, 2024
Gary
United States of AmericaHelper to service waffle maker also missed strawberries and blueberries for topping
Comfortable beds clean room and courteous staff
Stayed in March 2024
Reviewed: March 22, 2024
White
United States of AmericaNot enough sound proofing from highway running beside window.
Stayed in March 2024
Reviewed: March 18, 2024
Matula
United States of AmericaThe pillows are not awesome. Woke up with a neck ache. Definitely would prefer an upgrade on pillows. We will bring our own next time we go there to play it safe
The bed is comfortable and we love the pool area and pool.
Stayed in March 2024
Reviewed: March 15, 2024
Judith
United States of AmericaNothing
Beautiful facility. The king size bed room was awesome. Beautiful decor, comfortable bed. Loved having a Keurig coffee maker
Stayed in March 2024
Reviewed: March 10, 2024
Donald
United States of AmericaThe heat/cooling system in the room had a noisy fan on it. I did not notify management.
met all my expectations. I was very pleased with the accommodations.
Stayed in March 2024
Reviewed: March 8, 2024
Russell
United States of AmericaGreat location
Stayed in March 2024
Reviewed: March 6, 2024
Cheryl
United States of AmericaNo complaints.
Breakfast room and tables kept clean and supplies filled. Staff was helpful. Plenty of choices--especially healthy choices. Liked the design of the shower!
Stayed in March 2024
Reviewed: March 5, 2024
Bethany
United States of AmericaI was looking forward to swimming but the pool looked like it hadn’t been cleaned in awhile. Breakfast was just okay and I would have liked more options, specifically dairy and gluten free.
My room and common areas were clean. Staff was friendly and helpful.
Stayed in March 2024
Reviewed: March 5, 2024
Peng
United States of AmericaSuch an amazing experience!!! Geovanna at the front desk is extremely helpful, and the room has everything you need. Highly recommend this place!
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content